If you’re looking for a quality used vehicle for a great price, go check out Rochester Imports. Look at the inventory and if you see something you’re interested in, then go up to the office and talk to Bill H. He’s a great guy- very friendly. He’ll hand you the keys and a plate if you want to test drive it. That’s it, no sales pitches no pressure, you just go do what you have to do to check it out.
For me he really went out of his way to help me get the car I wanted. A great car. Nothing wrong with it and It was priced below market value. I did notice after buying it that it had an exhaust leak. He got it fixed immediately no questions asked.
The buying process was painless. Bill walked me through all the things I had to do and he took care of the rest. Put plates on the car and a temporary registration and handed me the keys. I would call that a great car buying experience.
I highly recommend stopping by Rochester Imports In Webster on Gravel Rd or check out the website.
There’s a lot of dealers between Rochester and Williamson. I went to a lot of them but I found friendly atmosphere, honestly, quality cars and very fair prices at Rochester Imports.
Very comfortable car buying process. More auto sales staff should adopt their no pressure approach to selling cars. They let the cars sell themselves. Marlon was great. He promptly returned calls with informed answers and helped secure competitive financing rates.
He also had no problem assisting with having the car transported for a third-party inspection. I would not hesitate recommending them.
Marlon was fantastic to work with! He made the process of purchasing a pre-owned vehicle quick and painless. He gave me a great price for my trade, and he maintained clear and consistent communication throughout the sale. Thank you!!
I have dealt with Rick Gross for my last 4 cars. He. Makes sure make an Informed decision o n the car I purchase. He always makes sure I know know all the ins and outs of the vehicle and fixes all the settings and connects my devices.. He always is available for any questions..I feel free to stop in for help. I WILL be back to Rick in 3 years when my lease is up.
I recently went into West Herr to check out prices and information on possibly purchasing my leased 2016 228 convertible. I had no intention of purchasing a car that day. I was checking out the various possibilities for what I might do after my lease ran out. I had even entertained the possibility of buying a lesser brand off lease vehicle for my use which is not much as I am nearing 84 and drive about 4k miles a year.
Kyle Walsh offered to assist me and did so beautifully. He answered every question and gave me several possibilities of what I could do about just turning the car back in and buying something else or purchasing my current car and what that would take, interest-rates and all of that. He
was very thorough about making sure that I understood which I appreciate . It wasn’t till we had been working together for approximately an hour that he asked if I had thought about leasing a new BMW and I told him I didn’t think I could afford it. He said well let’s check it out and he began to go through the roster of vehicles that were available on the lot. As it happened he came upon a 2018 X2 and showed me how leasing that car was actually the best possibility for me. And I agreed. We arrived at a cost That appealed to me and we made the deal. They actually prepared the car that afternoon so that I had the car the same day. I bought the car actually without having even driven it, so unlike me.
I appreciated Kyle’s easy attitude and his respecting that I didn’t need or want to be pushed. He and Resident Genius Mitch help unload my old car into the new car and I was off. I think I will be very happy athough I’ve only driven the car one day as I live in New York City but leave my car in Rochester at my daughter’s. I’ve had enough of getting my car trashed in the Big Apple. Oh well…… Russell
I found a car which I was very much interested in and was ready and prepared to buy. But the salesman went to talk to his supervisor and came back with a ridiculous offer for my vehicle. I was offended and turned off. I left, went to another dealership, was offered 2000 dollars more for my vehicle and bought one the following day.
My husband and I had a very good experience with this dealership and our salesman, Scott Spear. They were very attentive and helpful in our selection of a 428xi hard top convertible. Highly recommend this dealership! We love our new wheels.
Great dealership, but I now have a new huge reservation with BMW quality when I go in for my first NYS inspection and all four tires fail evenly after 12,200 miles, oh I am over 49 with responsibilities. I always associated BMW with Quality, but to put a fantastic machine on terrible tires doesn't make much sense to me.
Very Friendly dealer and staff! Kept their word with the vehicle adjustments before purchasing. Vehicle was from the south and is in excellent condition. Very pleased with the overall buying experience!
I live 3 hours away from this dealership and this has been one of the most pleasant experiences in buying car. I was able to complete 90% of paperwork and made the deal over the phone/email process even before I came to the dealership. John is very efficient in the way he does his job and there is no confusion about the process.
I even brought in a trade in vehicle and John made the whole process seamless. He made sure that my new vehicle was 100% ready to go for the long drive back home.
John, me and my family love our new X5 and will definitely look your dealership up again once we are ready to purchase another vehicle. Thanks again for a great experience, wish more places were like this.
My husband and I came in here and our sales rep Ryan was extremely friendly and was very patient with all the questions that we had about the vehicle. When it came to our trade in the worked with us and we worked out a reasonable compromise, and they were forthcoming with the explanation of how they came to their figure. It was a nice change. Next came financing, I came in pre approved and the worked to beat my rate and got me a fantastic deal! Will recommend Ryan and Auction direct to friends and family!!
I had been shopping online for a vehicle and a friend recommended auction direct. Once I found something I liked, it was a short time between submitting my information and getting a call. The salesman was wonderful. No pressure to buy and wanted to make sure I got what I wanted. It was a fast and easy process. I will continue to buy from auction direct
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.