Very pleased with the service and that Bob Johnson had a rental available while my car was being serviced. Chris made it all possible in a very efficent and timely matter. I will definitely return as a customer. Thank you Chris!
Luxury is unbelievable
by Mona from Orange, CA
August 15, 2018
I feel like I’m gliding. Quiet, smooth ride. Feels like I’m doing 45 mph when driving 70 mph. Interior is so luxurious. I’m well acquainted with the reliability of BMW.
I am satisfied with West Herr for their prompt attention to my needs. I am a busy career person and don't like to waste time. They delivered cars the next day; I realized I preferred a different make/model following a test drive. They didn't complain so they delivered a different make/model the next day. After the test drive, I immediately purchased a brand-new car that matched my needs and drove home with this "dream" car that night. Within a few days, my goal was accomplished. The team was professional, honest and caring. I strongly recommend West Herr. I'm happy I made the right decision. Thank you!
by Kneziraj039 from Yonkers
December 19, 2018
this car meets all of my needs ... looks and style overall very beautiful car has third row seating you’re supposed to make some very comfortable driving
Darren took care of this service with the usual great service that we always get from him and the staff at Cortese Ford. Whatever the problem he/they take care of it. We have been having our vehicles serviced here for over 40 years and we will keep taking our vehicles there. Darren's name is not below but he gets 5 stars also.
The Best Driving Experience I've Ever Had
by JamesMcCarty from Orange County, California
January 8, 2019
Beautiful LeMans Blue Exterior
Fine Gray Leather Interior
Etched Aluminum Interior Trim
So Much Power For An Inline 6 Cylinder
Turns Heads Everywhere It Goes
Very comfortable car buying process. More auto sales staff should adopt their no pressure approach to selling cars. They let the cars sell themselves. Marlon was great. He promptly returned calls with informed answers and helped secure competitive financing rates.
He also had no problem assisting with having the car transported for a third-party inspection. I would not hesitate recommending them.
Great car for the money
by Sundy from Fitchburg MA
November 23, 2018
This car is exactly what I'm looking for. Four door with all wheel drive, sporty with a touch of luxury. Hopefully the ride height doesn't cause damage on our "well maintained" Massachusetts roads.
Marlon was fantastic to work with! He made the process of purchasing a pre-owned vehicle quick and painless. He gave me a great price for my trade, and he maintained clear and consistent communication throughout the sale. Thank you!!
by TRAMhoman from Arizona
January 12, 2019
BMW makes a great product. What many may not know is they loose value at an incredible rate. I purchased a used X1 last month. This one is 3yrs old had 21k miles and was priced at 22k. The list price only three years ago was 49k. While someone else took the depreciation hit I was able to take advantage of the loss and get a great value. I am averaging 30mpg and it’s fun to drive. Has all the bells and whistles of 2015 model year. I will say the back seat leg room is the only real complaint but with that being said it’s the smallest X series so that’s to be expected
I highly recommend anyone looking for an awesome value to look at this model as well as any other model. You will not be disappointed with car or the value of one when purchasing one that is 3-4years old. Again BMW makes a great product. This is our third BMW and they have all made it comfortably past 100k with only routine scheduled maintenance and the usual repairs/replacement of wear items. Brake,tires,wipers
Was looking for an inexpensive diesel Golf. Found at IDE have sent a request. Got very informative respond from David who provided all the information I needed.When I came over ( from Buffalo area) car was ready and the rest of the transaction was easy! Highly recommend.
After test driving my first BMW I never look back
by Blonde from Silver spring, MD
January 2, 2019
Awesome reliable dependable comfortable car I have ever driven.. I never go outside and my car don’t start.. I can always depend on my BMW
Steve Miller was the beat salesperson I have ever bought a car from. Went the extra mile and was very responsive. I would recommend him and the dealership to anyone
Super versatile sports convertible
by Kyoshi68 from Colorado
November 29, 2018
Do you want a sports car, just a tad bigger than a roadster, with a back seat, decent trunk, convertible, that can be your comfortable daily ride OR a ripping fun drive? The m235i fits the bill. With X drive it's no problem in any conditions. Whatever your mood, this one car delivers superlatively! Awesome handling, super quick, and surprisingly comfortable for a small sports car. For monster straight line acceleration it's the Vette. A long highway road trip ... That's what the Q7 is for. But the M235 convert is for EVERYTHING else.
Clean and updated facility and excellent customer service! Been a repeat customer for years and will continue. Always looking out for your best interest and really work with your budget and needs.
A reliable car for a young professional
by Greg from Bowie, MD
January 13, 2019
I was looking for a reliable car to start my professional career, something to get me back and forth to work without issue. This car is that car. It has great handling, the design looks good, and it has parking assist features. The only things that I dislike about the car are that there is no sunroof and that there is no navigation in my model.
Our sales person, Isaac Elliott, was very knowledgeable, willing to answer all her questions, and patient. We got a good price and are very pleased with the entire experience. We would recommend Garber and Isaac.
First Car I've owned
by Tuck17 from Lexington Va
November 29, 2018
This is a great reliable car. It's performance is outstanding, and it's features are excellent. It is a beautiful car and well engineered. It's so much fun to drive!
I recently purchased a certified pre-owned 2015 Infiniti Q50 from Dorschel Automotive. It was my first time buying a car, and it was a very enjoyable experience. The staff was extremely pleasant, especially Melissa who helped me through the entire process and made everything a lot easier than I expected it to be. I really enjoy the car, and I would certainly recommend this dealership to anyone.
Comfort + performance + styling = Awesome
by GG0070 from SPICEWOOD, TX
January 8, 2019
Comfort + performance + styling = Awesome. They don't call the BMW the ultimate driving machine for no reason. Imagine driving a car that handles and performs like a small sports car, yet is the size of an SUV, and as comfortable as your dad's old Cadillac or Lincoln Continental.
My first time at this dealership and won't be my last.
I came in at three thirty Monday afternoon and was out by five thirty with my new to me used Chevy cruise. Low mileage, clean and in excellent condition.
Super easy people to deal with, I will be back.
Very clean responsive car
by Bmw fan from Mesa Arizona
December 22, 2018
This car was driven when we were on vacation in the USA. We are snowbirds who are now driving down from our home. The car has been a lot of fun to drive but we do not need the extra vehicle now.
I recently went into West Herr to check out prices and information on possibly purchasing my leased 2016 228 convertible. I had no intention of purchasing a car that day. I was checking out the various possibilities for what I might do after my lease ran out. I had even entertained the possibility of buying a lesser brand off lease vehicle for my use which is not much as I am nearing 84 and drive about 4k miles a year.
Kyle Walsh offered to assist me and did so beautifully. He answered every question and gave me several possibilities of what I could do about just turning the car back in and buying something else or purchasing my current car and what that would take, interest-rates and all of that. He
was very thorough about making sure that I understood which I appreciate . It wasn’t till we had been working together for approximately an hour that he asked if I had thought about leasing a new BMW and I told him I didn’t think I could afford it. He said well let’s check it out and he began to go through the roster of vehicles that were available on the lot. As it happened he came upon a 2018 X2 and showed me how leasing that car was actually the best possibility for me. And I agreed. We arrived at a cost That appealed to me and we made the deal. They actually prepared the car that afternoon so that I had the car the same day. I bought the car actually without having even driven it, so unlike me.
I appreciated Kyle’s easy attitude and his respecting that I didn’t need or want to be pushed. He and Resident Genius Mitch help unload my old car into the new car and I was off. I think I will be very happy athough I’ve only driven the car one day as I live in New York City but leave my car in Rochester at my daughter’s. I’ve had enough of getting my car trashed in the Big Apple. Oh well…… Russell
Solid car, fun to drive
by And324 from Sparta, NJ
December 8, 2018
Had some minor issues that get expensive but the smooth quiet ride is worth it. Lots of creature comforts and the winter package is great.
What a great dealership. My first car purchase and Craig was very nice. He took his time with me. I left with a 2009 Kia spectra. I will tell all my friends.
10 years of driving pleasure
by Nuckles from Woodland Park, NJ
December 16, 2018
My wife drove this car for 10 years to work, shopping and bringing the kids to school. It drives and handles very well, and does very well on snowy hills, both up and down. The car is reliable, fast and sporty. I enjoyed the chances I had to drive it.
Very Friendly dealer and staff! Kept their word with the vehicle adjustments before purchasing. Vehicle was from the south and is in excellent condition. Very pleased with the overall buying experience!
It’s a utility vehicle form drivers!
by Eurotrash fan from Bend, OR
January 13, 2019
This 4000 lb behemoth handles like a sports car.
I’ve always been a car guy. 3 series coupe or Audi A5. So when I needed room for the family, suvs seemed boring. Then I drove the x5. You really don’t have to compromise. Plenty of room, handling, and a range of engines from capable to frightening (x5m.)
My husband and I came in here and our sales rep Ryan was extremely friendly and was very patient with all the questions that we had about the vehicle. When it came to our trade in the worked with us and we worked out a reasonable compromise, and they were forthcoming with the explanation of how they came to their figure. It was a nice change. Next came financing, I came in pre approved and the worked to beat my rate and got me a fantastic deal! Will recommend Ryan and Auction direct to friends and family!!
All around sports car.
by John Z from Madison, CT
November 29, 2018
I have have gone in the last 10 years from a 2004 Miata LS to a 2006 Audi S-4 now to a 2013 128 i. Could not fit comfortably in the Miata, did not like the light steering feel and weight of the S-4, but those issues are solved with my M packaged 128i convertible MT.
Purchased the car 11 months ago from a BMW dealer with 18 K on the odometer, essentially a new car. Speakers not working properly perhaps loose connections.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.