Used 2020 BMW 330 for Sale in Nashua, NH

May 16, 2017 The troubling spectacle that a couple of airline passengers aboard United and American Airlines were subjected to, underscores the (now diminished) proposition of what customer service should not be about. But since this review is about a car dealership; the North Haven BMW dealership to be precise, the notion of a customer being hauled away from the premises for being an aggravated pain, would be a highly improbable scenario to envisage. But that unimaginable prospect is not what this is. In fact, my repeated experience with Ashley the service advisor; her manager Nicole as well as Carl and Todd were so pleasant and endearing I thought it would be more effective if I were to add context to this review so the contrast could be better imagined and appreciated. Needless to say there are other individuals that helped make up that conclusion, but whose names I regretfully do not remember. But suffice it to say that all of them to a person, made me feel and think that I can go about my routine with a peace of mind, confident in the knowledge that our car will be repaired and returned to us in the standard that befits its brand name. It has almost been a year since our first visit to that dealership (for service repairs) and in each instance, our expectations were unfailingly met even exceeded, (in a couple of instances, I had raised a question about specificity) but overall, they most definitely, deliver! Given that observation, I can without hesitation, say that ALL of them are a definite asset to the BMW name and quite naturally to their employer, Mike Mauro. Most appealingly is the follow up call the following day by Alison, (prompted by Ms. Roudie I was told) for that thought, certainly seals the deal for me. Thank you all very much! Oni and Jocelyn Sioson 12 Wilkenda Av East Haven, CT. 06512 review

The best car buying experience ever. I ordered a white 2019 X3 and when it was already 3 weeks into production I decided I wanted to change the color to black. The dealership said no problem as we will put it in the showroom and we will sell it anyway. Next my car came in with the right color but incorrect trim. Again they stood behind their mistake and said no problem. They ordered me in a fresh vehicle and I received it within 3 weeks. My old car had depreciated in the process however both Mark K. my salesman and Nick D. the sales manager stood behind their word and worked everything out, gave me the same trade-in value and made sure they stood by the numbers originally quoted! They made the whole buying process extremely easy and their BMW genius Safe is amazing as well and spent a lot of time with me going over the vehicle. I am in love with my new car and will be purchasing many more BMW's in my future and I will never look elsewhere! You will leave this dealership knowing that you made the right choice as they are honest, trustworthy and have integrity! Thanks again to everyone at mainline BMW!

Over the past 17 years, our extended family and our businesses have leased and purchased a variety of vehicles through Knauz BMW, as well as Knauz Continental and Land Rover Lake Bluff. In our geographic location between Milwaukee, WI, and Chicago, IL, there are multiple luxury dealers from which to choose, but Knauz consistently outperforms the rest in customer satisfaction, vehicle service, and expertise. The dealership is well equipped with a professional and family-friendly customer lounge offering all the comforts of home while you wait for service or shop, and the atmosphere is updated and high-end without feeling pretentious. All department staff are friendly and greet you with a smile, even just in passing. The diversity of the sales staff provides a well-matched personality for any customer looking for an easy and enjoyable shopping experience. At Knauz BMW, the service department is unmatched by any other in the area. They will consistently go above and beyond to make sure that your vehicle is serviced properly and on time, including picking it up and bringing it home for you when you cannot make time in your calendar. Most recently, I had the pleasure of working with Matt Pudlo while considering a 2016 BMW M3. Matt took the time to get to know me personally over several visits and test drives, with no pressure to make a decision. His extensive M Series expertise and infectious enthusiasm for the product supersedes that of any client advisor I've ever worked with at Knauz, and it was ultimately his keen perception and understanding of what I was truly looking for that had me driving (or flying) away in an M3 instead of the 340i I had originally considered. At all phases, including post-purchase, Matt has gone above and beyond to ensure my satisfaction and exceed my expectations, thus solidifying my loyalty as a Knauz customer. Ultimately, the depth of his knowledge and his sheer excitement for what distinguishes a BMW from other brands makes buying a car with Matt a trustworthy, easy, and (above all) fun experience. For my most recent purchase, I also had the pleasure of working with two additional charming professionals, Doug Kamp and Curt Laczniak. Also, Fred Troccoli and Antonio Lopez in service took great care of me while my BMW X5 was in service.

This is a follow up to my review of December 9, 2017. Our 430i Gran Coupe arrived as scheduled a few months after we placed the order and Marek handled the last details of the transaction with his characteristic courtesy and aplomb. Genius Jon then sat with us in the vehicle and explained all of the buttons, switches, etc., as well as the iDrive system and the other on-board electronic wonders available to us. Jon encouraged us to ask questions as he went along and assured us that there was no such thing as a dumb question. Although we did our best to prove him wrong on the last point, Jon answered everything asked of him in a way that was easily understood. He was patient, knowledgeable and thoroughly professional. Because of our positive experience with both Marek and Jon (and Knauz in general) and because we like the 430i so well, we visited Marek about a week after picking up the 430i to place an order for an X3 SAV. Once again, the vehicle we wanted was not on the lot and would have to be ordered and once again, Marek was more than helpful, often going over and above anything that could have been reasonably--or even unreasonably--expected. We are confident that our experience when we take delivery of the X3 will be no less satisfying than our experience with the Gran Coupe.

I've had 5 prior 5-Series sedans. This Sixth one, a 2017 540i x-Drive I just took delivery of from Bob Geisheker involved the smoothest overall process from ordering thru delivery. There was never any buying pressure, always amicable and reasonable pricing concessions and Bob was most patient and cooperative in helping me research and select my long list of tech options! In his short absence Sales Manager Bob Graziano assisted me as well. Upon delivery I worked with Business Manager Doug Kamp with contract finances; and then BMW Genius Spencer Parker proved without question his Genius qualifications while spending over 2 hrs with me patiently answering questions and teaching me how to use the endless features provided in this new model. And both Bob Geisheker & Spencer are excellent about promptly returning calls whenever I've had further questions. So all around this buying experience at Knauz has been a refreshingly great one!

This was my 2nd purchase at Knauz BMW. Again, a great experience with the customer service. Rolly Davidson was my sales/client advisor for the 2nd time. There are other BMW dealerships closer to my home, yet I travel 50 miles to Knauz because of Rolly's excellent customer service!He knows it! Spencer Parker (BMW Genius) did an awesome job (for the 2nd time with me) of educating me on the my new 435i. Again, I came away without having to read the manual because he's so thorough in explaining the functionality of the car. This was my first experience with Scott Adduci Finance Manager, made the business aspect of my purchase like a breeze. He was very personable and efficient! The process did not take long at all and he explained everything without me having to ask many questions. I'll be back to visit the team on my next BMW purchase, and will be referring others as well.

We purchase a certified pre-owned 2015 435i x drive convertible in March 2018. Even though the dealership was a bit of a drive for us, the experience was well worth it. We found the car that had the options that we wanted, at a fair price. Salesman Shane Lyons could not have been more helpful. Scott Adduci in finance came up with such a great rate and incentives for us that we financed rather than paying cash. "Genius" Spencer Parker handled the delivery by giving us a 'hands-on' orientation that made us feel extremely comfortable with our 'new' vehicle. We highly recommend this dealership!

I want to thank Management Team of Profeshionals. Thank you so much for everything you did for our Family! Special thanks to Mr. Jim Tomkins and Victor Sousa for great support with my purchases and high level of professionalism. Thanks to my Salesman Samuel Gonzales for great customer service. Thank you Team of United BMW 🙏🤙👌Mr.Asher....

I do not normally post reviews but I had to for this dealership. I have been searching for my dream car for over a year and have dealt with private sellers, low and high volume dealerships and some of the worst customer service you could possibly imagine. My search included over twelve states and twenty dealerships. I have to be honest, when I reached out to Ziegler my optimism was at an all-time low and I was ready to call it quits. I first made contact with Kyle Nagy from the sales department. Kyle was very prompt in responding and following up to my inquiries. Knowing exactly what I wanted, I made numerous requests and inquiries that most salespeople would have thought of as burdensome. Kyle always delivered and maintained his professionalism even in the most heated of discussions. When I returned to close the deal I noted that even Ziegler’s shuttle driver was a class act who shared a wealth of stories, pictures, and knowledge about cars. The *only* complaint I would have is that I was not informed that BMW ConnectedDrive would be discontinued on my car only a couple of months after my purchase. This rendered most of the safety features useless and absolutely would have been nice to know beforehand. Aside from that, I would recommend this dealership based on their promptness, professionalism, and inspiring inventory.

My buying experience at Knauz BMW was absolutely wonderful. Matt Pudlo, went above and beyond to help me in my purchase of my 2015 BMW M4. From the test drive, to working numbers and the whole delivery experience it was very pleasant. A few months after purchasing my M4 I had again reached out to Matt to purchase a 2015 BMW 328i Xdrive. I made some life changes which required me to trade my M4. Yet again, Matt went above and beyond to assist me in any way that he could. Yet again a few months go by and I call Matt Pudlo and have him special order a 2016 BMW M4 for me in the exact spec that I want. The buying experience here is second to none and I will always shop for BMW's at Knauz BMW. Matt is very experienced and has a vast knowledge, especially on ///M cars. TOP NOTCH!

I've bought cars from this dealership but not this specific car. The other dealership was unable to accomodate my schedule but N.Haven did. Luis was my service advisor, he listened and kept me up to date on the work. When it was determined more needed to be done than initially thought, he was able to get me a loaner. Danielle was professional and helpful checking out the loaner. The work was done as expected, Luis went through the car with me even though its was past working hours and I was trying to get him home. Overall, it was very easy and will affect my choices when it's time for my next BMW.

Had my car into another dealership 6 times for repairs and was still not satisfied with the quality of work. Took my car to North haven , had Ashley Roudie as a service rep and she was wonderful! Very friendly, communicative and certainly showed the correct level of awareness from the customer viewpoint. My car has not driven this good ! I appreciate all of the efforts the service team put into making my car right. Mike was the technician and Todd , the foreman, even took a test drive with me to ensure I was satisfied with the driving performance. Appreciate the quality of the service team here at North Haven BMW !

I had been unhappily driving a BMW 428 X drive convertible (leased from a different BMW dealership-NOT Knauz)-a very basic stripped down model which I hated. My previous car had been an Audi A5 Convertible, with every option available, which I had loved. I couldn't wait for my BMW lease to end so I could go back to my beloved Audi. Then I took my BMW to Knauz for regularly scheduled service. They were fabulous. They gave me an M series loaner car which was amazing and I began to rethink my "No more BMW's" decision. I decided to check out the new 440 convertibles and found Sales Man Extraordinaire, Yale Kim. Yale was the best. Extremely helpful and informative without being pushy or making me feel pressured. He was able to work out a deal where I ended up with a better vehicle, with more options, at the same lease price I was paying with my previous stripped down, basic BMW. Knauz has definitely gone above and beyond in terms of customer service and care. I am certainly a convert-I LOVE my new BMW 440 X drive convertible and I will continue to use and recommend Knauz and Yale as long as they're around! -MIchelle Alilovich

Efficient & knowledgable, everyone was very helpful. It was great to call from the road and have Megan on the phone help me diagnosis what warning signs meant - and to schedule an appointment right away.

Ashley is an excellent service representative and I am happy to work with her. She is extremely knowledgeable about the car and that helps clarify things for me.

I have purchased and serviced three BMWs through this dealership. Although sales was good, Services the best. They are always friendly, courteous and very knowledgeable.

Before arrive there I submitted an online application. After that point, the manager began to communicate the process of purchasing a Certified Preowned BMW. We set up a meeting for Monday of the following week and management introduced us to one of the most competent and down to earth client advisors, Mr. Zino Robertson. He presented us with several workable options and toiled with us after hours until we left with the car of our choice. The manager, financial officer, and the client advisor made this purchase memorable. I would not go anywhere else to purchase. I'm sold on BMW of Columbia! Lamikka & Quincy