Excellent experience-without question
December 3, 2018
Curtis Jahr was my sales rep and a reason why there are those in the business that succeed and others that don't. I asked no fewer than three other salespeople at different dealerships to locate the vehicle I was after-not one follow up phone call. Curtis did the job as you are supposed to, determined what kind of car I was after (see: assessed needs, listened, followed up), and stayed after it till we found the one. And I was going after a fully electric vehicle on top of that, so we are talking a learning curve for both of us. I ended up with a BMW I3 when I had been driving towards the Nissan Leaf. The I3 looks different and has serious power when you need it. I got mine pre-owned at a good price and Curtis was the one who brought it to my attention and I'm glad he did. For both range and warranty coverage, the I3 ended up being superior - and the Leaf can't hold a candle to it when it comes to acceleration (not bashing the Leaf, just saying-Leaf certainly has its good points). Add to which the service after the sale, whereby I can pull in anytime to charge the car, grab a complimentary Starbucks coffee (or soda, or popcorn or play a wall sized game of Galaga, watch TV), drop it off to get washed, get a ride if needed while I wait for the charging to finish, the list goes on. Generally speaking, my experience was miles beyond any other experience I have ever had buying any car and I feel fortunate I went with BMW of Columbia and Curtis without question.