We purchased our E Class at Mercedes-Benz of Columbia with the assistance of Zac Nichols and Danh Do. They were fantastic. We started the process on the internet, and Zac was very helpful with walking us through the process, then over the phone, and eventually the test drive and the final purchase. We cannot say enough great things about him and Dahn. If you are looking to purchase a Mercedes, consider the location in Columbia, MO. They make the experience easy.
Everyone at the dealership is amazing. Zac was the person who helped me with my car purchase. The process was seamless and very friendly! Would recommend Zac to anyone who is looking to purchase a vehicle!
Mike Pattrin and his team were great to work with - seamless transaction from another state, got the entire process completed and car shipped in a week (impressive given that they don't control the shipping component). Transparent in their deal, and worked with me to get the perfect car at the right price. Would definitely buy another car from them again.
I am very grateful for Michael Pattrin and his hard work in finding me the perfect vehicle for me. I recently was put in a difficult position without a vehicle for a few weeks, but Michael made it quick and easy with the entire process of finding and purchasing a BMW X5. I look forward to doing business again in the future!
Very helpful in facilitating a sale long distance!
by Teslahunter from DealerRater.com
December 3, 2018
We searched for a Model X online and found one at BMW of Columbia at a more than fair price! It was worth the 5 hour drive and Derek Estes sent more pictures and video to increase our comfort with making the sale essentially over the phone. He even drove it to the supercharger on the other end of town to ???fill ???er up??? before we left with it and he spent an hour on the phone with Tesla trying to get it out of the ???valet mode??? the previous owner had locked the car into. They gave us a very fair offer for our trade and truly did everything they could to make this a smooth process- in and out in less than an hour! Great service and great price!
Brad sold me my first car 4 years and did an amazing job with helping me out, so I knew I had to go back to him when I was in the market for a new car. He answered all of my questions, was upfront and honest with everything, and really worked to get me the best deal. I appreciate all of the work he and the BMW team did. I will never go to anyone else for my vehicle needs and will always recommend him to everyone I know. Thank you again Brad!!! I love my X1!
Found this vehicle on line. Knew the dealership would have a reputation to live up to, after all, it is BMW. The pleasant surprise was that they were all sincerely lovely people. Always asking if you needed one thing, any questions, etc. I loved the vehicle, felt I had an inside peak into a really nice family, and know I can return with any questions or concerns I may have. Because they kept stressing that. Thank you for being more than a convenience, you were a buying pleasure.
Great Experience - Left with a new car and a new friend
by Trustedadvisor from DealerRater.com
November 29, 2018
Traveled from Lawrence KS (yes...Jayhawk territory) to work with Jonathan to purchase a car. When I first called him he promised to send more pictures of the car, which he did as promised. We found Jonathan to be professional, very knowledgeable about the car, not pushy at all and just a really nice guy. We enjoyed learning about his family and some of his accomplishments before he became a car guy. As I said...we left with a car and a new friend!
A grateful customer Our salesman Bobby Hocks, was great to work with; at the time of our purchase we were in the final stages of buying a a new home; then suddenly lost a parent. Bobby was a blessing to us; he not only demonstrated great empathy for our ordeal, but went out of his way to work with our hectic schedule. Overall we had a great experience, and we love our new Super Duty truck with the twin turbo diesel; it's tough, is insanely powerful, yet rides like a luxury car. Thank you Bobby for helping us during a very stressful time.
Was looking for a Used Ford 150 Lariet with low miles. Dealership had a 2015 with 9,000+ miles on in the color we wanted. Jason helped work a deal we were comfortable with and made it happen. Would recommend this dealership to others.
Matt Smith went above and beyond to find the perfect car for our family after our car was totaled. We live in KC and he was available for any questions even after office hours. He promptly provided pics and all requested info even while looking at cars at other dealerships. After driving to Jeff City to see the car he made sure it was in top condition and everything we wanted was addressed. He had impressive customer service especially for car sales. He made sure we we happy the whole way through and even told us to call if we have any questions about the car or service after we got back home. Gemma was a blazing gun in the financing dept she was very efficient and straightforward without any pressure. I would make the drive again to Jeff City any day. Thanks Matt and Gemma for a wonderful experience.
Had another great experience at Riley Toyota! Matt Smith worked his magic again.!He took the time to even bring me the truck I was interested in on a Friday evening after hours. I came in the next day and picked it up. Gemma in finance worked her magic again! Highly Recomend Matt Smith and Gemma at Riley Toyota!
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