Richard Tucker is an outstanding service adviser. He went above and beyond my expectations. I took my car in initially for a recall on my brake lights. I took them to Reliable Chevrolet on Campbell and 75, and they took care of me right away even though I had a branded title on my car, and the recall didn't fall under the car I had. I freaked out for a second thinking that I would have to pay for the many repairs yet again, but Richard called me back and told me that they would just take care of it. "SUCH A BLESSING!" The first time I went to pick up my car it was all fixed, but the next day the brake lamps stopped working again. He told me to bring right back and he will have it fixed for me by the time I needed it. I took it in, and he did some other repairs that had nothing to do with my recall all for free! I had taken my car to 4 different repair shops before any one could find out what was wrong with my car, and now it's finally fixed all thanks to Richard Tucker. Thank you, you're amazing and I will stay referring everyone straight to you. You did a wonderful job. Perfect example of professionalism and wonderful customer service. THANK YOU THANK YOU THANK YOU, I can't even express how much you are appreciated. :)
2011 BMW 335 is Review
Most reliable car I have owned
by Performance from Miami Florida
April 20, 2019
5
Best performance and stability powerful twin turbo and very reliable recommend to everyone navigation custom rims leather seat sunroof power seat lock outstanding vehicle to drive
If you buy a performance car you need to be ready for the extra expenses you must maintain the vehicle. And then enjoy the heck out of it. Handles well jumps when you say go cruises well don’t even notice your speed. Comfortable and sporty but replace those run flat tires hate them.
(I'm so happy with my purchase and want to share my experience so I'm posting this review on more than just Yelp...) I can go on about the purchase experience... how surprised I was to find myself (for a change) in a car dealership feeling happy and human... but that can be personal to me so I'll stick with the Facts: When I called and asked for Tony Ortega I was told that he's with a customer and that within 20 minutes I'll either get a call back from him or from another MB professional. Sure enough within a few minutes Tony calls back, finds me the "exact" package I've been searching for and at a price that worked for me after my trade in.... I was still a bit worried because the other 3 dealerships in my area also gave me great prices over the phone but when I got there it somehow became $3,000 to $6,000 more! Not with Tony, when he showed me the total price on paper I was surprised! No gimmicks! No "oh, that car just sold but we have".... he actually honored his word and even agreed to give me a bit more for my trade in! (He said he'll agree to that because I was sitting across him with my 4 month old daughter and she was too cute to resist... :-) ) I also want to acknowledge the rest of the team and the welcoming reception people. Top service! A true luxury experience! Thank you!!
2011 BMW 335 i Review
Great sneaky quick car
by Jeff from Phoenix
January 26, 2019
5
These cars a great value and sneaky fast. I also own a E92 M3 and that is angry this one is just smooth, quiet and quick. I real joy to drive everyday.
We found additional vehicles that are close to your year range.
It meets my needs, but eyeing bigger car for extra family member. BMW is always at the edge of technology, their handling, efficiency and performance are a priceless combination.
This place was great. I got to look around and find the car I saw online. They have a "menu" of cars that they have lol. I wanted to test drive it so I gave my license and insurance to them. They gave me the keys and let me test drive it with my wife, alone. No salesman in your ear, no pressure. There didn't seem to be a limit on time. I can't tell you how much I appreciated this. You had time to be more intimate with the vehicle you were test driving. To check it out as much as you wanted so you could be comfortable with the purchase.
Unfortunately this vehicle had a wrinkle in the left side of the front bumper, and the engine had some whine to it. This made me move on from that car, but I appreciate being able to find those things without a salesman churping in my ear.
I will be constantly checking their inventory online because of the pleasant experience I had. I know that ill be able to truly figure out the car before purchasing. I gave the keys back, told them about the wrinkle. They didn't try to sell me, or convince me. Didn't call after. These no pressure used car lots will eventually be the norm, because it's a true pleasure from the customers side of things.
2013 BMW 335 i Review
Great Power lots of fun!
by Palmtask from Dallas
May 16, 2019
5
Great Car lots of fun. Amazing power, once I owned this car I know I will always need a BMW for my commute. I was driving a Camry when i bought this car and it made driving fun again.
I called in and talked to J. Gibson about a vehicle. He helped me to understand what was in store. I appreciate his candor. Thanks J. With so many used car salesmen getting a bad rap, and many deservedly so, you come across as one of the "Good" guys. Call and ask for this guy everyone. He's a swell guy and will give you the "Real".
2013 BMW 335 i Review
Looks Great. Sounds Great. Never Any Issues.
by Richard from Colorado Springs
March 18, 2019
5
My 335is has been one of the best cars I've owned. It looks great, it's very comfortable even on very long trips, it sounds AMAZING, and it has been completely reliable. Whether just getting around town in style or consuming vast stretches of interstate, this car has been the ideal tool for the job.
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