I was a hundred miles from home and 200 miles from my starting point when my BMW blew a tire. It was a holiday and I was in the middle of nowhere with all service closed. I called the BMW 800 number and thankfully they towed my car to BMW of Bloomington. I received a call Tuesday morning and learned I had to get new tires and they also performed the regular maintenance. I was concerned and surprised because my car had just been in my BMW service center for maintenance in July. I never thought once that my tires were bad. BMW 800 service got me a LIFT ride home, 110 miles with a wonderful BMW driver that told me Bloomington BMW was the best.
I had no idea how I would get my car home. I asked Jeremy for ideas when he called me. When my car was complete with new tires, break service and who knows what else, Jeremy called me with a plan. Ed Jackson drove my car to my door over a 100 miles away followed by another driver who drove them both back to Bloomington. I don't know much about cars and I rely on my dealer and the service to guide me and keep me safe. I'm so grateful that my catastrophy happened near Bloomington. You haven't seen the last of me.
I am having a great experience at O'Brien Nissan of Bloomington. The salesman (Elijah Simpson) was excellent in explaining the automobile and highlighting features. He also did an exceptional job in getting me a payment that I was willing to do to get the car. The approval process was the personal yet fast, which I appreciated.
Purchased a 2015 Chevy Malibu and I absolutely love it, great group of honest people to do business with, very professional and very knowledgeable about all the vehicle on the lot, and they had a HUGE selection of vehicles, I would recommend to anyone
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