My Service Rep Robert was very attentive and made sure the service job was completed to our satisfaction.
A beautiful , super clean CAR!
by maryellen13 from charlotte
January 9, 2019
This is my 3rd BMW. I had a 3 and 7 series before. This car have great MPG . I do so much city driving that i was happy to hear of it's 4 cylinder twin turbo engine . It has the quickness I need without guzzling gas. So many things this car can do , I will take while to figure them out(and i mean that in a good way)
I purchased my vehicle from them over three years ago (which was a wonderful experience) and only go to this dealer for my services and repairs (prices are reasonable). The facility is clean and the people who work there are friendly and helpful. It also a bonus that it's close to a mall that I can walk to if I don't want to stay at the dealership while my car is being worked on. They will call me if there are any issues or when my car is ready. If I do stay, the lounge area is big with a nice size tv. There are free refreshments available.
Beautiful Fun Car To Drive
by SJW from Gardnerville, NV
September 24, 2018
This car met all my needs. It so smooth and has lots of power. Very comfortable and roomy. Good quality engineering make for a quiet enjoyable ride.
I was surprised by the greeting I received and impressed by my attendant Cole. In the past l felt ripped off by this dealership and the past personal appeared to be interest only by the amount of money and problems they could create involving my car. They seemed to be honest and really cared about my well being and the true up keep of my car.
But the only complaint I have is that one of the customer service women wears entirely too much perfume. The smell literally burned my nose hairs. If someone could just tell her to tone it down the frangance would be more appreciated.
Most luxurious car I have owned.
by Ladyv from Winston Salem North Carolina
December 6, 2018
This car met all of my needs. It has plenty of leg room in the front and back. The ride is smooth. It has heated front and back seats along with heated steering wheel.
Sales and Service Departments are both Top Notch! I've owned several BMW's over the course of 25 years and this was one my most pleasurable BMW buying experiences.
by Brekanko from Richmond, VA
December 1, 2018
I was considering getting a new Honda Accord at basically the same price point but this used 2016 BMW 528 far surpassed the new 2019 Accord in every way except for the blind spot warnings and front collision warnings. The engine, handling, all around quality, and fact that it has AWD all helped make this decision very easy.
Rene sales .Allen manager and a j financial very efficient. Kind, professional. Went beyond their call of duty to help and make my purchase very pleasant..worth the long drive...
by BMWFan2018 from Miami, FL
November 21, 2018
I just bought a 5 series BMW from Car Factory Outlet. What a great car. It glides on the road and is super spacious. The safety features are easy to comprehensive and easy to navigate. The sound system is VERY good which comes in handy during Your drive in Miami traffic!
MIKE FLORES! OMG! What can we say bro! You went above and beyond! Great guy, awesome truck, no hassle sale, you brought it to us and we signed the paperwork all in the comfort of our own living room! Easiest purchase EVER! These Guys are simply THE BEST! We'll definitely recommend them to EVERYONE we know! Ask for MIKE FLORES and you'll for sure get the best customer service! See you for our next purchase!
Great car to own.
by mrquintero from Paramount, ca
August 21, 2018
Great luxury car , my wife and I love it. It has low miles, it's in great condition inside and out. I test drove it and the car rides really smooth. Awesome car.
The car sales person was very zealous and eager to sell me a vehicle. This worked out well because I went there to purchase a vehicle. Our negotiated price was a good touch because I did not want to play hardball. I got a very decent price after negotiation and I got the car that I wanted. It proved to be a good job from this entire sales team.
Style and Warranty Sold Me
by S.Amy81 from Texas
January 7, 2018
I️ love all the features this car offers. Fuel efficient and high performance. Car is very fun to drive, and has a lot of power. I️ was sold on BMW 5 year, unlimited mileage warranty.
Going to Wm L. Morris Chevrolet in Fillmore was my first experience with a dealership, and the team there took very good care of me. Cris was the dealer who helped me out from start to finish and he continued to assure me that I was in good hands. He's young but knowledgeable and it feels like you're taking to an old friend with him. I saw many good deals, and I was able to get one myself.
June 6, 2018
BMW s drive tight, corner well. Little sway or roll. 3 liter is faster off line, although the 2 liter shifts smoothly and certainly adequate .The interior is comfortable, entertainment center takes some practice . The A pillars continue to be a blind spot, and caution needed before pulling out into intersection. Mileage good. Not sold on run flats yet, as they seem more prone to leaks and damage and are not serviceable everywhere .No lane change warning or blind spot warning . Overall a very responsive sedan for commuting. and more fun to drive than an SUV or truck.
I got my C5 Z06 from MDK international. I couldn't believe my eyes when I found a 1K mile Corvette Z06. A 15 years old "brand new" vette and the price was very competitive. Purchased the car with 2 day return policy and had it checked by my Chevy dealer. The guys at Chevy said "this is the cleanest older corvette they've ever seen". Result!
The best all around car I’ve owned
by Richie from Atlanta georgia
July 16, 2018
It is the smoothest car I’ve ever had. Great sound system. Plenty of power when you need it. Great trunk space. Sleek and a beautiful paint job on it.
I came to Shane’s to look at a car I came across online, and the moment I started talking to these guys, I knew I would be purchasing my first car from them.
They went me through my options for budget and my credit at the moment, and I had a dilemma between buying a dependable car or one that’s more enjoyable. They recommended to go with Toyota Highlander, which after hesitating a bit, I did. Shane helped me get my first car loan, which I new wouldn’t be easy with my fresh credit.
Four months later I’m so happy with this truck, drove 15K miles already all over the country, doing just regular service. I’ll need a bigger truck soon as I just bought an airstream trailer, and I’m checking Shane’s inventory regularly, as they are the only people I want to have business when buying a used car.
by William S from Hempstead
November 7, 2018
First time I purchased a car from Certified Select Motors. Will not be the last. No pushy salesman here. Simple honest advice. So many cars to chose from. You won't be disappointed! Friendly, passionate staff. Thanks.
Christian Torres was very efficient and courteously helpfully kindness Great person. Was a very nice welcome so was the person that was there involved Thank you to everyone for all your support
Best cars out there by far !! Even used !
by mcn520 from Westminster, MA
October 31, 2018
Definitely an outstanding car. I bought it with 31000 miles and it is still like driving a new car. Smooth at high speed, comfortable seats, lots of features and great performance as well as over 30mpg combined driving.
very testingly good. it found it interesting how they did...
by Manojshara from DealerRater.com
September 26, 2018
very testingly good. it found it interesting how they did what they did. very personable, good knowledge and over all really wonderful to deal with. Wish there were more care parts for me to choose from so I could customize my ride and get personalized service. for future reference I would love some bucket seats to be there
August 10, 2018
Car feels sturdy and safe. Love how it looks - white with beige. Overall enjoying it very much.
However was shocked that it did not have Satellite option and it cost $600 to install. did read that BMW nickle and dimes and this certainly proved it.
I live in the South Bay area and I drive to Pacific BMW...
by V_Manta from DealerRater.com
September 26, 2018
I live in the South Bay area and I drive to Pacific BMW for sales and service needs. I has been with this dealer since the mid 80's and have purchased all my BMWs from them. Whether in service or sales, I am treated with respect and honesty, which I value most, especially these days. I highly recommend this dealer.
It's a Bimmer
by PHC from St. Louis, MO
July 23, 2018
I’ve owned several BMW sedans over the years, this one is nice’even with the 4 cylinder, its as quick, and more fuel efficient than my E60 2007 530xi ever was (which I still have). It looks good, drives well and I’ve had good success over the past 21 years with maintenance on the Bimmers.
great service. got a loaner without an appointment in one...
by lomike from DealerRater.com
September 26, 2018
great service. got a loaner without an appointment in one day. i thought their pricing is okay and not too bad and got a free car wash too. All bmw service depts are pretty expensive to start with. I also test drove 5 different cars and love the new building but parking is tough to find around brand blvd. area.
Wonderful driving experience
by Amyrn08 from GULF BREEZE
May 2, 2018
Drives like a dream. Wonderful interior. Would like to see open console space for things like my phone and work badge. Car came with a plug in charger with two USB outlets since there are none in the back.
I'm writing this review specifically for RAY!
Not only has Ray helped me pick out the best car, gave me the best deal possible on the car (i know so because I compared the prices of the SAME CAR from 3 different BMW dealerships) and patiently answered all my million questions (since its my first car), BUT he also want out of his way and responsibilities to help me be approved by the bank that did not want to initially give me a lease because of my financial situation.
So, if you need a new BMW, go to THIS dealership and ask for RAY specifically. Your experience does not depend on the dealership- it depends on the DEALERS.
So, if you want to get a car of your dreams, Ray will do everything for you to be able to afford it!
I wish that this is not only read by the customers, but also by the BMW Beverly Hills management because this guy needs a raise!
Ultimate driving machine!!
by Susanne from Rock Hill, South Carolina
January 29, 2018
I was in the market for a larger car for personal use. After doing research, I decided on the BMW 5 series. Purchased from Hendricks in Charlotte and it is a dream to drive. I feel safer and more protected on interstate traveling and absolutely love the drive.
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