Used 2024 BMW i4 Gran Coupe hatchbacks for sale near Merrifield, VA

Great service from Greg Jackson. Had my car serviced with state Inspection and since my car was still within warranty, only had to pay the state Inspection fee. Car was washed, too, and the gentleman who guided me into the garage was really kind and helpful. Thank you both!

As a BMW driver for decades (318i, 328i), I reluctantly switched to Tesla when the Model S became the first practical EV. I wanted to drive electric more than I wanted to be loyal to (IMHO) the best line of sedans and coupes on the planet. I loved the S, too, but after 12 years it was having problems, support was rotten, and it was time for a replacement. Fortunately, all the manufacturers have EVs now. Although I test drove several other makes, I was delighted to see that the BMW i4 was my favorite. When it started to look like tariffs were going to increase prices, I abbreviated my search and went for the Bimmer. By chance, the dealer had a 2024 shop loaner available with low mileage and a lower price than a brand new 2025 so I leased it. (Incidentally, it was less expensive in absolute dollars than the Model S was in 2012!) I'm glad I "pulled the trigger" when I did and I love the car. Handling is excellent. It "feels like" a BMW despite slightly lighter steering than my last 328. It's feature-rich and I'm still learning the ancillary controls. I'm OK with CarPlay although Tesla's own infotainment system is better. The driver assist is good and automatic stop/start in heavy traffic is a joy although I still prefer steering myself under better conditions. I think most BMW drivers will feel likewise. I haven't used self-parking other than a demo in the dealer's lot but I promise to try it. I don't expect to need a lot of service - it's an EV - but at least BMW takes phone calls! The cell phone app is better than Tesla's and it's NOT the only way to schedule service. My only real objection is the location of the charge port at right-rear which will make it awkward to use short-corded Tesla Superchargers even once BMW concludes a deal with Tesla. The i4 has more "hard" controls - which I prefer for eyes-on-the-road driving - than Model S but its voice recognition commands are more limited. Its navigator has the same voice as Model S but gives more frequent bum steers. All in all, I'm very glad I made the switch. And I didn't give money to the Little Dictator who works for the Big Dictator!

Jon my service coordinator ALWAYS keeps me updated on the progress of my vehicle?s service. I feel like he is looking out the customer and not trying to sell unnecessary services. He does an excellent job!

Although an EV, BMW it is in fact the Ultimate Driving machine. Very fast from 0-60 3.7s excellent HP 536 TQ 586. With the booster on it will quick you back in your seat.

Sarina has a wonderful customer service. It has been a pleasure working with her. I wish her all the best.

I had a wonderful experience with Mamta Vohra. She guided me through a very long process with charm and grace. I finally ended with a lease agreement on a new car. Not at all the way I imagined. Thank you Malta.

i made the deal with the sales Rep. Shahul and i had the best experience ever. (I HAD BEEN IN CONTACT WITH DEALERS IN NEW YORK, DALLAS AND ATLANTA BUT NO ONE OFFERED ME THE TIME AND EFFORT LIKE SHAHUL IN MD. He answered all my questions and we had a deal with in 3 hours over the phone including my trade in car. (i wanted the car for Christmas and he made it happen. The next day i drove from New York and the car was ready as promised, signed the documents and i was out of the door with a new car and best wishes for arriving safely home.(Christmas Eve i arrived with my new car at home) i got a follow up call as soon as i arrived in New York. IN THE FUTURE I WILL ONLY BY FROM THIS DEALER! SHAHUL, YOU ARE THE BEST. HAPPY HOLIDAYS.

Great service and choice. Very nice and welcoming people Overall satisfied Of note, communication is not always very clear. Seems my car was not completely ready so had to come back to complete the process and that lasted 5h vs 1h initially communicated + i was asked to pay (so communication between services could be enhanced)

Tasha in the service dept is the absolute best. She is the only reason I come to bmw sterling

As usual, BMW of Alexandria provides friendly, professional and efficient. The entire team from sales to finance provides great customer service and explains everything well. You'll leave the dealership happy.

Nothing but excellence. My salesperson Mike Farzam is a wonderful person, knowledgeable and professional in every way. This is my third or fourth car purchasing with Mike.

I could not recommend this dealership enough. The customer service at this dealership is second to none. Everyone I interacted with, from the front desk to the service team was professional, friendly, and incredibly efficient. They exceeded all my expectations every time. My Service Advisor, Mauricio has a high caliber of professionalism, incredibly attentive to my needs, and answered all my questions thoroughly. It is particularly noteworthy that the Service Manager, Carlos is recognized for creating a comfortable environment for customers, making them feel valued and at ease during their visit. Carlos provided a personal and human touch of kindness that goes a long way. He exhibits the natural ability to understand and feel what his customers are experiencing, and are able to meet their needs effectively….making what was a stressful process seamless and pleasant.

Went for an Oil change and my advisor Kaitlyn Sulser was very helpful with all my car needs. Definitely recommend going to Audi chantilly and talk to Kaitlyn, she will help with everything you need.

Good for the most part. Sometimes slow to respond resulting in the car I was interested in being sold while I was waiting for information.

Title: Exceptional Service Experience at BMW of Alexandria! I recently had the pleasure of taking my car to the service department at BMW of Alexandria, and I cannot express enough how impressed I was with the entire experience! From the moment I walked in, the staff was welcoming and attentive, making me feel valued as a customer. The service team quickly expedited my appointment and took immediate action to address the issue with my vehicle. They demonstrated a high level of expertise and professionalism, which put my mind at ease. I appreciated how they kept me informed throughout the process, ensuring I knew exactly what was happening with my car. Not only did they resolve the problem efficiently, but they also went above and beyond by cleaning my car thoroughly. It felt like I was driving a brand-new vehicle when I left the service center! Another highlight of my experience was the convenience of their online payment system. It made settling the bill quick and easy, allowing me to get back on the road without any hassle. Overall, my visit to BMW of Alexandria's service department was seamless and stress-free. I highly recommend them to anyone in need of service for their BMW. Thank you to the entire team for your outstanding service — I will definitely be returning for my future service needs!

Excellent Sales, Setup and Finance. Would definitely recommend to others looking for a pain feee experience.

Steve and Rob at BMW Rockville do a fantastic job! They made the entire purchase experience smooth, professional, and hassle-free?nothing like the typical dealership experience that most people dread. Their approach was straightforward, respectful, and customer-focused. If you?re looking for a seamless car buying process without the usual pressure and stress, I highly recommend working with them.

We had an excellent customer experience. Salesperson made use our needs were met and to our satisfaction. I highly recommended this place to all. Thank you.

My Service Manager, Julie Wharton, is the best Service Manager I’ve ever had, at any service center with any brand of car. Professional, cheerful, effective.