New and used 2025 BMW i4 Gran Coupe hatchbacks for sale near Glen Burnie, MD

It was very good. I just came for an oil change, but received additional needed services. The waiting area is comfortable. Service manager was very courteous.

Sean was great. My first time getting serviced after purchasing my first BMW and upon checking in he explained all of the services in detail that my car will need and when to expect it and how CBS works. Told him i needed my car done by lunch time and it was done before then. He got me scheduled for recommended services for a later date with no pressure and no issue. Car was returned back to me in excellent condition.

BMW in Annapolis provides excellent service and you quick service. The facility is very clean. The personnel are very friendly and accommodating. They treat you in a friendly matter.

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

I had planned to wait for my car but 2 mechanics were on vacation so, I was sent home and picked up via Uber/Lyft That was a great alternative for me

Ron and Ricky were fantastic to work with. Ron truly went above and beyond, delivering on his promise not to waste my time. He genuinely cared about me as a person, not just as a potential customer. He provided valuable advice, even when it wasn’t the right time to make a purchase, and let me know when it would be. This made me feel like he was genuinely looking out for my best interests. I’m planning to buy my next car from him, regardless of which dealership he works at! Ricky, the finance manager, was also incredibly helpful. He patiently answered all my question. He didn’t rush me into making a decision but gave me the time and attention I needed to make an informed choice. I truly appreciated his time and patience. Max was also great! He offered to have food delivered to me while I waited for my deal to seal because I had been there for so long! I’ll happily return to this dealership, which is a 1.5-hour drive from my house, rather than the ones that are only 20 minutes away because of the exceptional service I received. Thank you, Ron, Ricky, and the entire team!

Good customer service is hard to find in sales but Audi Rockville has mastered it. The priority was not just making a sale but to make sure my needs were met and that I felt heard and covered. Everyone was patient and provided detailed information about all of my choices and options. 10/10 would recommend.

Excellent experience. Easy to schedule an appointment. Service person was very customer-friendly, providing information regarding each step of the visit. Follow-up information very valuable.

This is my second bmw from bmw of bel air. This should tell you everything. I love the cars, great sales people, and let me add the service people are outstanding. Thanks for great service.

BMW of Annapolis is phenomenal. From us finding a car we lived on line, to our outstanding sales person Andrew to the best service contact ever, Jane, I can?t say enough how accommodating and easy they have made this purchase and follow up.

Needed recall work. Finished earlier than expected. Staff kept me informed throughout the process. Facilities are clean and modern. Coffee was good. Good overall experience.

By far the best experience I have had purchasing a vehicle. Brian was amazing and answered all my questions and explained the X3 to me in detail. I highly recommend this dealership and especially Brian

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Rave Review for Harold Shelby ? BMW of Silver Spring I recently had the pleasure of working with Harold Shelby, Sales and Leasing Consultant at BMW of Silver Spring, and I can confidently say he made my experience of leasing a 2025 BMW iX?my first all-electric vehicle?absolutely exceptional. From the moment we connected, Harold was patient, knowledgeable, and incredibly attentive. He took the time to thoroughly answer all of my questions and explain the many new features that come with owning an electric vehicle. I never felt rushed or overwhelmed, even though this was a big transition for me. His professionalism and warmth made me feel completely at ease throughout the entire process. Thanks to Harold, I drove away not only excited about my beautiful new BMW iX but also confident that I had someone I could rely on whenever I need support or guidance. If you?re considering a new BMW?especially an EV?I can?t recommend Harold highly enough. He?s truly a standout resource and a trusted advisor. I look forward to staying in touch with him as I continue to explore and enjoy this incredible vehicle!

The staff at BMW of Towson was so helpful and professional. They were never pushy in their customer service which I appreciated having had bad experiences at other places before. They answered the many questions I had and were so patient with my slow decision making. I was also buying a used non bmw car but I felt that they treated me like I was buying the most expensive bmw. Impeccable customer service! Thanks to Donelle and Blake!

I have purchased several cars from Catonsville BMW and they have always been easy to work with, fair in price and it has always been a great experience dealing with them!

Reoccurring suspension problem remains unresolved. Problem results in eating up tires in 20k miles of highway miles. Effects handling of car to some minor degree. Driver is a senior citizen. Fifty years of driving. No road or drag racing. No other drivers. Third BMW, never had this problem.

Facilities will be great when the renovation is complete. Until then, it?s a bit cramped inside and out. It has taken far too long.

Jonathan provides outstanding service - fast, efficient, and accommodating to my very busy schedule. This dealership rocks! Always have a great experience there. If you are looking for a great customer service, this is the place to go.