Everything was easy and seamless in the acquisition of my new X1 @ Portland BMW. Tyler even delivered my new car at my home. I got a great trade in deal on my old vehicle too. Could not have been better. Eric Devier, the in-house genius, is worthy of the title. He knows his stuff, answered all my questions and helped with all the set up-- which is especially helpful if you're a techno-phobe like me. When I have a question, Eric responds quickly-- much easier than trying to find the answer in the manual. Loving my new car and my entire experience at Portland BMW. The 'only' problem is I'm getting spoiled. I now expect other service providers to be just as good (e.g. Comcast, Verizon, etc) and we'll, that's just not likely. 😊
2020 BMW M340 i xDrive Review
The best choice I ever made!
by Vee from Milwaukee, wi
May 14, 2019
5
From switching over from a Mercedes amg to this... words can not describe how happy I am! I can’t find not one thing wrong with this car! So happy with my choice. The power and reaction is amazing!
Love my 330i X Drive Replacement for my 2008 One Series
by Judy J. from DealerRater.com
November 6, 2018
4.7 (1275 reviews)
My journey to getting the perfect car for me began when I experienced respiratory symptoms in a new Audi A4 that my husband purchased when we planned to downsize to one car. By the end of one month, though, I knew I would not be able to keep the car because of some health problems it was creating with my respiratory system. I suspected that the problem was the type of leather Audi uses in their cars, as I have had the same issues with certain types of leather handbags. I visited Kuni to see if my suspicions were correct, as I had purchased several BMWs over the years (with leather or the leather-look SensaTec) and had not experienced problems in any of them. Jakob Lund searched and found a new 2017 330i X Drive that had SensaTec seats and was "just off the truck." I was able to take the car out overnight so I could observe whether or not the respiratory symptoms would show up...and they did not. Jacob took both the Audi and my '08 One Series in as trades, and I ordered the perfect car for me....just taking possession last week. I took the car on a road trip this past weekend and I am so pleased. It's fast, quiet, comfortable, beautiful, and most importantly, does not cause me respiratory distress. The customer service at all levels at Kuni is excellent. They really do want you to be happy with your purchase, and they hire great people to make that happen at all levels. If I need another car in the future, I will be at Kuni again!
I purchased my 2016 428i a couple months ago, but due to my crazy schedule, I wasn't able to sit down with Eric until just recently. Had I known how helpful & informative this session would have been, I would have made time for this important service offering! Eric immediately put me at ease and explained things in such a manner that was simple & straight-forward. My new BMW has so much functionality, and Eric helped me take advantage of these exciting features. Thank you, Eric!
I strongly suggest anyone in the market for a BMW (or anything they have no the lot for that matter) head to Kuni, and ask for Jakob. I emailed Jakob at 6:45am with a very specific criteria of what I needed, I had a call back by 7:45am with a detailed response on how we were going to get me there and we set an appointment for that night at 6:30pm, Halloween night. When I got there the 5 vehicles that might work were all parked up front waiting for me, Jakob was holding a can of coke because he knew I'd been working all day and was exhausted - we test drove them all, figured out my finance options and had me home by 9. The vehicle I chose was in final detailing, so Jakob brought it to my house EARLY the next morning so I could get back to work. This was truly concierge service, and on the level you should expect buying a luxury vehicle. Bravo Jakob and the whole Kuni team for making this a great experience for me!
Great experience! seamless, painless, honest???- & great coffee 😁. Got a good deal & am happy with my SUV, would recommend Jay for sure. Finance guy as very nice too.
This was my second time at this dealership. The first time (last summer) I came in I just wanted to see a vehicle that I found online but I wasn't ready to buy and didn't interact with the employees very much. This time, I sent an email asking for particular 2017 M3 I've been wanting to order online for a while and the dealership actually had the exact same car, color and features I wanted. A nice gentleman called me a few minutes later to confirm they still had the M3 on their lot. I scheduled a time, 6:00 P.M. to come in and take it out for a test drive. I arrived at the dealership and I was greeted by a friendly young man by the name of Tyler Degele. I told him the reason for my visit ( my 30th birthday was around the corner) and I wanted to test drive the M3. We walked outside and he already had the car waiting in the front for my wife and I. we jumped in the M3 and out we went. I drove it out and my wife drove it back into the dealership. As this time, I could already see myself driving this M3! We went inside, Tyler explained the options they had avaliable at the time. To make the story short, 3 hrs after my wife and I walked into the Kuni BMW dealership, we walked out as first time BMW owners of a brand new 2017 M3! Tyler was beyond friendly from start to finish. He never once try to push the sale and gave us plenty of time to talk it over before making our decision. I strongly recommend Tyler as your sales contact if your looking into a vehicle at Kuni BMW!
Steve Cho helped us with our purchase of a beautiful 2017 X-5. WE LOVE IT!!! Steve was GREAT to work with!👍👍👍 Beni in Finance was GREAT and Kyle McKenna showed us how everything works. HE WAS AWESOME! Thank you all for taking care of us! It was fun to buy a car from you!😀
I brought my vehicle in for 2 hours of scheduled maintenance under warranty, but learned that a more extensive 4.5 hr maintenance was indicated as needed by the FOB (but still all covered by warranty). I was willing to wait in the dealership for 2 hrs, but 4.5+ hrs was going to really mess up my day. Unfortunately, they didn't have any loaners available, but instead of stranding me for 4.5 hrs they were nice enough to provide a rental car for me free of charge. This allowed me to complete the other tasks I needed to do before the end of the day. They did this without fuss or hesitation. Great flexibility and customer service on Kuni BMW's part. Kudos to Grant, my Kuni representative!
I couldn't be more happy with my purchase of a (CPO) X3 from Kuni BMW. My sales rep was Abdul and boy was I lucky to get him. I am a first time BMW buyer, and I had a TON of questions. He was more than patient with me. I came in to see one car, and ended up trying a few others and the whole time, he was so patient with me. I really liked how he observed what I liked and didn't like, and then asked some clarifying questions. Then he said, "I have the perfect car for you." And he was right! I love my new (2014) X3. It runs beautifully. Handles beautifully. Looks beautiful. And most of all, I feel safe in it. Thank you Abdul for making my Christmas dreams come true.
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