I recently purchased my 6th car from BMW Austin with Troy Massey. The dealership and facilties are beautiful and comfortable, which makes waiting for any maintenance or repairs actually pleasant. The buying process with Troy has always been easy, respectful, and no pressure. Overall I was once again satisfied and look forward to my 7th car in a few yrs.
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2020 BMW M340 i Review
The best choice I ever made!
by Vee from Milwaukee, wi
May 14, 2019
5
From switching over from a Mercedes amg to this... words can not describe how happy I am! I can’t find not one thing wrong with this car! So happy with my choice. The power and reaction is amazing!
Troy Massey and Josh Leggett are great! Extremely helpful, courteous and knowledgeable. The whole purchasing experience was very positive and they both went above and beyond to answer all our questions and help us choosing the right car.
Troy was great to work with! Unlike many other dealerships, we didn't feel pressured or hovered over while we were considering all our options. Troy was knowledgeable and able to provide all the information we were looking for. He was was very patient with us, did not rush us toward a decision, and in the end was able to work with us on an incredible deal. We originally came in with our eyes on a certain vehicle that we were unable to find a match that fit all our criteria. Troy made a suggestion on another vehicle, offered us a deal and made sure that we were certain on our decision, especially since it was not our original choice. Again, I appreciated that there was no pressure and was impressed with the deal they were able to offer us on a new car. This is our first BMW, and we could not be happier with our decision. Troy and the rest of the staff there at BMW Austin made our car buying experience very pleasant and we will not hesitate to return when we are ready to go through the process again.
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