After a terrible experience at Rusnak! I had the car there(Rusnak Service Dept." for 5 days with an appointment before they did a "Check Engine Light" Like.. come-on! Really!? I decided to take my Porsche out of there and called Porsche Downtown in L.A. and made an appointment for tomorrow morning with Andy Acevedo Service Advisor. Great guy! I dropped my car the next day and they gave me a beautiful loaner. Which Rusnak never offered me the last four times I had brought my 991. I received a call from Andy around 2 p.m. and told me they replaced a defective engine thermostat and the vehicle was ready for pickup! Like Wow!
THANK ANDY AND L.A. PORSCHE FOR THE GREAT SERVICE!
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My Names Robert Ferrell I leased my 2nd BMW from Pacific BMW my experience with this dealership was amazing , I found the dealership on TruCar from the onset of researching the best car for Pacific was the only dealership that truly worked the deal with me best price and best service , I picked the 550i which is a dream car , the numbers were right and I got everything I wanted from a new build from being shipped overseas to getting to me in LA the whole process was seamless ,Steve Saroyan is a wizard , an amazing person it was like buying from a friend , a good friend he answered from what I estimated I sent 120 emails of every nervous question I had ,when I thought I was annoying,Steve assured me I was , he is the Man !!!!! On August 19th I picked up the 550i ,I swear they made me feel so important at every step , his manager Armando Leyva was attentive and the best at making the lease easy to do Armando is amazing with Steve they were the best dream scenario you could ever have on getting a car deal done , thank you Steve & Armando , I took my time to write this because y'all made me feel like a Rock Start .... Buy from Pacific ! Ask for Steve Saroyan !
Zach and Jarod are the dream team! They were very kind and professional through the whole process of helping me purchase a new 2019 X5. Zach took my order for the X5 two months before it was released and it arrived 30 days before expected. I was so excited! Zach handled a lot of the paper work be I arrived at the dealership and what was left was speaking with Jarod in finance. Jarod was also extremely helpful in explaining all my options but allowed me to choose what was best. Best sales and finance experience of all time. I???ve been driving a BMW since 2005. Owned one, and leased three from other dealerships and didn???t have a good experience each time. This was my first visit to Century BMW West and I met Zach. This will be the beginning of a long term relationship with Zach, Jarod, and Century BMW. Thank you dream team, you guys are the best!!!
Thank you, Thank you, Thank you! I am blown away by the level of over the top- 10 star service, professionalism, personal touch, easy breezy, always on point customer service I have received specifically from Gilbert! He has made my first BMW lease experience absolutely flawless, fast and always hassle free. Honestly, if it wasn't for the service I have received from Gilbert I am not sure if I would lease another BMW. But with the outstanding experience Gilbert & his team have provided me over the last 3 years - Pacific BMW is the ONLY place I will be getting my next lease from. I greatly appreciate his ability to work around my schedule and get the job done perfectly every single time. Looking forward to another outstanding 3 years with my new BMW lease thanks to Gilbert!
This was one of the easiest and most enjoyable car purchases I have ever made. I found the car I liked on Century West???s website and contacted them for more information. My salesperson, Mark King, checked on the vehicle and set up a time for me to come see it. He followed up with me regularly by text, and he had the car waiting for a test drive when I arrived. After we drove the car, it took only about 30 minutes to finalize price, set up the financing, and sign the paperwork. Thanks Mark and Century West BMW!
2019 BMW M5 Competition Review
High performance super sedan
by M5 Competition Guy from Allentown, PA
March 29, 2019
5
Amazing mix of super performance, high technology, and luxury amenities. Has 617 BHP, all-wheel drive, dynamic driving modes, and massaging seats! The only change I would make is for rear-wheel steering (counter steering at low speeds) to shorten the turning radius.
Major Motor Cars is a great place to purchase a vehicle. I emailed them regarding a Mercedes they listed for sale. By the time I came in the vehicle I came into was being sold. I was upset at first but was greeted by the owner, Peter, actually the owner's son.
He took me into his office and charmed us. He didn't treat us like a typical salesperson. He promised to find me a similar vehicle to which I thought would be an empty promise. Sure enough he called me two days later to come in a drive the vehicle he had just purchased for me, with no deposit and no strings attached! I felt super comfortable coming down. The vehicle was as described in pristine condition. I was super happy about my decision to do business with Major Motor Cars and would happily refer my friends and family. Peter and his employees are heartfelt, easy going, and friendly to deal with.
HIGHLY RECOMMEND
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