New and Used 2020 BMW M8 for Sale in Naperville, IL

I have been taking my 2011 BMW 335ix to Bill Jacobs for several years now and have NEVER been disappointed. Although I might be able to find a lower price from an independent shop, I don't believe it is worth it in the long run given the complexities of these cars (note, I do change the oil and filter on the car myself, however). I will continue to support this dealership because of the quality of their service.

I moved here from Houston. I had the chance to use Houstons BMW dealership. Let me tell you..... worst service i have ever had from any car place... including used car lots. In contrast, Bill Jacobs BMW was completely opposite. The service here was beyond great. First let me say that i have a fairly older Bmer. A 2004 645ci. Luckily i have extended warranty. My service adviser (Jeff) treated me like a customer walking in with a bran new car. He was ultra polite (in fact everyone i talked to at this dealership was) and was genuinely interested in getting my car fixed properly. They immediately gave me a loaner car to drive and were quick to get me in and out. My adviser called me everyday to let me know where my car was in the repair process. He was very straight forward and honest and i never felt like i didnt know what was going on with my car. Their mechanics missed a leak in the coolant and i had to take it back the next day. They were ultra apologetic and again gave me a high end BMW loaner to drive. They didn't waste my time and had me in and out. The next working day my car was done and i came in to pick it up. The leak was from the coolant reservoir cap, they replaced it at no charge. I feel strongly that BMW corporate should be aware of who their good and bad dealers are... maybe they should have Bill Jacobs BMW teach Momentum how to treat customers.

We worked with Service Advisor David Rea in order to service our BWM 328iX-Drive for battery issues. David was absolutely fantastic to work with and our Service Technician who worked on our car was great as well. David and our Service Technician were both very communicative, clearly pointed out the issues with our car, how they would fix, and the estimated costs. They were also able to address most of our car's issues through our CPO Warranty, which was great. The loaner they provided was great and David kept us informed on the status of our repairs every step of the way. Well done Bill Jacobs Service Team!

John Strout was the best when it comes to service! He's the guy you need to see at this dealership! I guarantee you, you will not be disappointed! He answered all my questions and assisted me with everything!

My service advisor, Jeff Hulseman, was excellent - very attentive to details and helpful. Overall, a great experience. I will be in the market for a new car in the near future, and will definitely be working with Bill Jacobs BMW.

Pleasant. They could have another solution for car washing while they are under construction for over a year. It was a selling point.

My windshield on my 3 & 1/2 month old 340XI was hit with a rock on the expressway and this needed repair/replacement. Service Advisor Lindsey gave me pros and cons of each ehich made my decision easy--replace!! She notice a few very very minor dings on hood and said she would make sure they were touched up. Although service might be finished in a day to endure I would not be without a car she arranged for a loaner as she explained they had 4 techs who were certified to replace windshield and depending on when they started it could be 2 days in the shop. She kept me informed as to status snd in fact car had to be kept overnight so her insight to obtaining a loaner worked out perfectly. The completed service was great and the staff were all very pleasant. I have taken previous cars to Laurel for service and always had excellent experiences. They are definitely high on my list--service advisors--techs--general staff!

I was delighted with the service I received at Laurel BMW, particularly Mike Buzzelli. We had a difficult situation with a third party warranty company, both Mike and the dealership were patient and while working through the red tape. Most notably, they provided a loaner car for the duration of the repair time. This was significant because several days were lost due to holidays and dealing with warranty company. I highly recommend the professionals at Laurel BMW, they exceeded my expectations in all areas!

BMW x5m serviced and maintenenced multiple times here, never returned for the same problem twice. Staff very friendly. They have helped facilitate several warranty and recalled issues on top of the primary repair. Honestly, couldn't say anything about facility because eveytime I have a loaner waiting for me, so never need to sit down inside, I'm sure it's nice though.

I didn't join shopping at this dealership I wasn't rushed I took my time on what I want

My husband and I walked into the Elmhurst BMW a few weeks ago, and we were allowed to walk around the showroom for a few minutes before we were approached by a salesperson. That, for one, was refreshing ! When Mr. Magnelli walked over to us, he welcomed us in and asked us a few questions about our day, then offered to give any assistance needed, then he gave us a respectable distance to look at the cars, without the aggressive sales position we all have experienced at car dealerships and furniture stores, as well ! Test drove a few BMWs and decided on a 2013 X11. We honestly felt like we had a friend in the dealership. He explained in detail about different choices and sent the "Computer Genious" to help with details of the car. When it was time to sign papers and discuss financing, the gentleman in the finance office was very kind and patient. We think you folks at Elmhust BMW have a wonderful way of customer service, that other dealerships could learn from! Mike and Barbara Salvatori Note: sending cookies in a BMW tin really made out day!

I do not normally post reviews but I had to for this dealership. I have been searching for my dream car for over a year and have dealt with private sellers, low and high volume dealerships and some of the worst customer service you could possibly imagine. My search included over twelve states and twenty dealerships. I have to be honest, when I reached out to Ziegler my optimism was at an all-time low and I was ready to call it quits. I first made contact with Kyle Nagy from the sales department. Kyle was very prompt in responding and following up to my inquiries. Knowing exactly what I wanted, I made numerous requests and inquiries that most salespeople would have thought of as burdensome. Kyle always delivered and maintained his professionalism even in the most heated of discussions. When I returned to close the deal I noted that even Ziegler’s shuttle driver was a class act who shared a wealth of stories, pictures, and knowledge about cars. The *only* complaint I would have is that I was not informed that BMW ConnectedDrive would be discontinued on my car only a couple of months after my purchase. This rendered most of the safety features useless and absolutely would have been nice to know beforehand. Aside from that, I would recommend this dealership based on their promptness, professionalism, and inspiring inventory.

I like the interaction with everyone I came in contact with at this dealership... My 2004, 530 has over 200,000 miles and runs great... It's time for an upgrade:) This is the place I will shop for that newer vehicle as I have to stay with BMW:)

James was wonderful! Everyone was very courteous and made sure that I was taken care of in a timely manner. The only thing that I would comment negatively is that I dropped my car off at 7:45 am and it was ready for pick up till after 5:30.

Unfortunately I had a flat tire nearby at 7:45 pm. Fortunately BMW of Orland Park was very accommodating providing a loaner so I could get home. My tire was replaced quickly the next day. Jason in service was terrific.

To whom it may Concern, I bought my Honda 18 years ago, have used maintenance from Barrington Motors in the past. I have used maintenance closer to me and have only replaced batteries and brakes with original Honda parts. I have kept it in pristine condition and one morning in my garage my radio/CD player would not work without a code to restart it. This was after 18 years and no one could help because when I bought it from you no code was given to me. I had a letter from Honda saying that delivery of my manual was late. With Extraordinary help from Rich Cano he was able to get a code to restart my radio/CD player without having to take the radio out. You have an extraordinary employee in RICH CAQNO and I appreciate your great employee and thank you. Ron Browne 913 Chancery Ln Cary Il, 60013 Tel ; 1-847-516-4509 rbvb123@comcast.net

It takes a committed and efficient dealership team to provide a car buyer with a pleasant and successful experience. For me, Anthony Juliano became the captain of that team. When I began looking for a 2018 Accord I contacted Motor Werks Honda because the dealership treated me well when I purchased by previous car from them AND during my visits to their service facility over the past 5 years. I communicated with nine (yes that IS a lot) different Honda dealers in my area during my search for a new car, so I have some experience with many different salespeople. Anthony stood above all others in his persistence, in his integrity and in his desire that I feel good about the deal I got and the treatment I received. My quest for a new car was not easy. First, there was not one Accord in my area with the trim and color combination I wanted. Second, I wanted to buy that car at a price I thought was fair (to me and the dealer - but mostly to me) and third I had a sweet ride I wanted to trade in and get top dollar for. Salespeople from other dealers tried to switch me to a different car which they already had on their lot, or asked me to give them a deposit and they would order the exact car I wanted - with delivery estimates between 30 and 90 days! Anthony was the ONLY salesperson committed to getting me the car *I* wanted and getting it in a reasonable timeframe. Like any good team captain he mobilized his resources. John, part of Anthony???s team, was able to locate the exact car I wanted (which had just arrived at another dealer) and call in a favor to get that car over to Motor Werks. They did this without me making any commitment to buy the car. Once the right car was found, Anthony worked with his manager to offer me a price that I beleived was fair. Only then did I go to the dealership so they could appraise my current car. Up till then all my communication was done via email and phone - I hadn???t ever met Anthony. Once I arrived at the dealership there was some back and forth about the trade-in price, but Anthony was on MY side and eventually Ziggy, a manager, agreed to a trade-in price that was good for everyone. Three hours after walking into Motor Werks Honda and meeting Anthony in person for the first time, I drove home in my brand new car! Now THAT is efficiency! So, would I recommend Anthony to others who want to buy a new Honda? If you don???t already know the answer to that question, please read this review again. A better question might be, ???after reading this review (and other reviews about Anthony) why wouldn???t you contact Anthony before you buy a new Honda????.

We were devoted to Volvo in Barrington. However, we have learned that their cars do not hold value, if you get a "bad" car then repairs are costly and when a dealership is bought out by McGrath, it is just not good. Loooong story short, we really wanted to buy a car from Volvo in Barrington, but going in there, we realized it was dirty, it felt like slimy dealing and they talked down to me (woman) like it was the 70's. Unbelievable experience. The next day we wanted to go to Carmax to see what they would buy my husbands car for. On the way, we stopped at Motorwerks BMW. Thank goodness, we met Alan Ramirez. I was not thrilled because of the interior color of a particular car, but Alan calmly said "Let's drive it just to see the feel?" I reluctantly said "OK". Alan took the time to explain the cars features and benefits. The interior color became comfortable. Then we met Sharon and 1 other individual that day while they offered us a VERY GOOD DEAL with no haggle. They looked at my husband and I evenly. Just an overall professional respectful experience. Then we went into financing and we got an even better deal than what they told us while we were settling on a price. We were so impressed with how excellent and how much better the process kept getting that we came back the next day & bought a 2nd car. My husband and I have cars for nearly 12 years. I still had a few more years on my older car and it was a nice car. But their customer service wowed me and I was so appreciative. When I went back the next day, the car I wanted to purchase was not ready and then it had some issues. (it was a mercedes, not a BMW). They provided a very nice upgraded loaner, therefore I was not upset. When we went to finally pick up the mercedes, I realized the loaner was better than the car that I was previously excited to purchase. Alan found a car that pleased me even more than the loaner and the original mercedes that I had wanted to purchase. ALAN found the car that I would end up purchasing. I am an accountant and I am all about the numbers. The car that ALAN found for me was higher than I wanted to spend however ALAN knew what was good for me and what I would love. He really cared. We bought what he recommended. It's a beautiful upgraded vehicle with lots of features & a BMW :) Thanks Alan!!! I can't thank you enough! We are so happy and pleased that we met you and Sharon and the manager and the finance gal! You guys just kept wowing us and we never want to shop anywhere else. EVER! We do plan to do the overseas Europe purchase program for the next BMW (s). Thank you to you all! They also serve free starbucks and made my toddler feel at home. We really like this place. I hope the staff stays fantastic. Great job BMW team at Motorwerks!

I was referred to Perillo BMW when considering a trade in at the end of my current 3/yr lease. I was greeted immediately, given laser focus, undivided attention. I expressed that my needs had changed a year ago due to a career move to real estate and that I had been vacillating between replacing my 300 series convertible, as I desired, or getting an SUV as I "should". They listened, they asked me several clarifying questions and the solution became clear, and I selected a larger 400 series convertible which fits my lifestyle and my new business. My financing needed attention since I was in the early stages of my start up company, they worked diligently and it was remarkable smooth and swift. I would recommend this dealer 10 times.

I got in touch with Dawn and Jason threw email, Jason was able to answer all my questions, communication was very professional without being pushy. Thank you