Clean facility. While awaiting my car that being serviced, the young lady in sales approached me and was actually quite good. I told her I was waiting for my car and she engaged me in a conversation and did a pretty good job of describing the new 2016 i8 model I was looking at (I have a 2014 i8). I was impressed even though she said she was relatively new to the dealership.
The fellow in service could not have been more professional and, followed up properly which is a bonus. Good job! Thanks! John
I worked closely with Gerald Velasco at BMW Encinitas to get a number of repairs done to the body of my 2012 650i Convertible. At our initial meeting, he looked at the damage and provided me an on-the-spot estimate for the work. Throughout the service, he went out of his way to keep me informed of the progress. I ended up asking for additional repairs and Gerald found the best way to correct the problem. He was always honest in his evaluation of the problem and dedicated to getting it fixed right the first time! He maintained a professional, yet friendly manner that put me at ease and made me feel that both my car and I were in good hands. At completion of the service, my car was returned in perfect condition. I would highly recommend this center and Gerald Velasco for anyone needing body work on their BMW.
Any question you have I'm sure Rob can answer. The new manager is awesome! Good job Vista! He made me feel like family and is helping me keep my little 328 on the road.
Excellent experience. I live overseas but keep an almost-vintage 99' M3 that I own here.that sadly started stuttering on acceleration during my holiday. Mick was very personable, efficient, easily contactable. He and his mechanic kindly insisted on only repairing what was necessary and so the final charges were significantly less than the original estimated I had approved. Also was provided a complimentary electric i3 loaner car, to help me get around during my short visit back home, which was very neat.
Thelma Gonzalez service advisor took her time and explains to me the issues that I had with my X1 and she was very helpful through all the process of repair.
Always the best experience at BMW Of Encinitas. Jeremy in sale is the guy to go to for the best deal and the best service ever. Bought 6 cars in less then 2 years. Every time exceed the previous time. I don't get it how he can do it every time. I am a picky crazy guy and it amaze me how he continues to exceed my expectations. Thanks Jeremy. Recommending few friends for him this week.
very pleasant and the rep I dealt with (Nicole), was great, saw me right away asked if I needed a loaner, which I didn't and told me she would call later. Car was repaired, washed and I was on my way. Usual BMW service. 5 star
I have Nicole helps me. I really appreciate her help. She is nice and professional. I will go back next time for sure. Nicole helps me fixed a brake light mul-function issue which has bothered me for 2 years and i went to another BMW maintenance center to fix this issue for many times but not get it fixed. Finally with Nicole's help, I can have this issue fixed before my warranty is going to expire. I really appreciate her help and professional work.
We found additional vehicles that are close to your year range.
Clean facility. While awaiting my car that being serviced, the young lady in sales approached me and was actually quite good. I told her I was waiting for my car and she engaged me in a conversation and did a pretty good job of describing the new 2016 i8 model I was looking at (I have a 2014 i8). I was impressed even though she said she was relatively new to the dealership.
The fellow in service could not have been more professional and, followed up properly which is a bonus. Good job! Thanks! John
Any question you have I'm sure Rob can answer. The new manager is awesome! Good job Vista! He made me feel like family and is helping me keep my little 328 on the road.
Thelma Gonzalez service advisor took her time and explains to me the issues that I had with my X1 and she was very helpful through all the process of repair.
I have Nicole helps me. I really appreciate her help. She is nice and professional. I will go back next time for sure. Nicole helps me fixed a brake light mul-function issue which has bothered me for 2 years and i went to another BMW maintenance center to fix this issue for many times but not get it fixed. Finally with Nicole's help, I can have this issue fixed before my warranty is going to expire. I really appreciate her help and professional work.
I had a fantastic experience with Ryan! He was patient, enthusiastic, and extremely knowledgeable. I learned so much and have a greater appreciation for my new X1!!! Thank you Ryan!
Cosmo was exemplary. The Genius review was much needed and I can more fully appreciate my car. Thank you Cosmo and all at San Diego BMW.
E. Butter field
Cosmo was fantastic!!! Went above and beyond to make sure I was comfortable with my vehicle and knew all the features before driving it home. Excellent customer service!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
this
service and materials without representations or warranties of any kind, either expressed or
implied.
See our terms of service for more details.