New and used 2025 BMW X1 for sale near Chevy Chase Section Five, MD

Service department is excellent: service advisors communicate well. I recommend buying elsewhere, though, based on my experience with this dealership post purchase, but using this service department.

Drives smooth. Great with the electronics. The car is very high tech and up to date. I would definitely recommend this car !! Very spacious and has alot of leg room!

The service tech was great. My concern is that the message did a recall is still visible when I start my vehicle. I called and talked to my tech and she said that when they do the paperwork it will go away. It has not gone away. It is annoying

Service was prompt, they kept me posted on progress and I had the convenience of a loaner car. Happy with my experience

The dealership kept me apprised of status regularly and was pleasant and helpful at pickup.

I had an excellent customer service experience with this service department. The check in and check out process was quick and easy. David Strauch, my service advisor, was professional, knowledgeable and friendly. David provided updates on the status of my service and I viewed a video of the condition of my vehicle by service department. My vehicle was returned to me in good order and my vehicle received a courtesy washing. I would definitely use this dealership for future service.

Great!!! Support from Derrick Mcquire (Sales) assisting me with purchasing a new BMW 5 series. Derrick McGuire was professional and kept me informed throughout the process. I have bought 4 BMWs from Passport and Derrick was the best!! salesperson I have worked with. Professionalism, technical competence and great communication skills! He provided that to me! Thanks again Derrick!

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

I traveled from Madison, WI to Passport BMW in Maryland to purchase a pre-owned car. It was an excellent experience! I worked with Charles Walker - who made this deal possible - and he was professional, polite, knowledgeable and straightforward in every respect. This dealership is a no-nonsense, class act!!

We found the entire sales and front office staff very helpful and cordial in our interactions. We were left to make key decisions, and could then come back and negotiate. Not only that, but we lost one car due to our own processing, but gained a better one in the end. The 2025 X1 has been a pleasure to drive, and the dealer's agents have kept in touch even after buying the car. The management team made it possible for us to reach a price point we could afford and felt comfortable with when purchasing.

They did everything I asked and didn?t over pressure me into anything that I didn?t!! I?m always pleased when I go there,

My service advisor always gives the best service!! Suppled me with a loaner and updated me every step of the way! I love the detailed service video too!!