New and used 2026 BMW X1 xDrive 28i for sale near Silver Spring, MD

Great service and completed the buying process in a few hours. Great experience and they spent a lot of time explaining every feature of the X3.

We just bought an X5 last weekend from BMW of Catonsville and it was a wonderful experience. Jae Lim was thoughtful with questions, thorough with details, and made the entire experience very easy. He was also very candid and straightforward. Everyone we interacted with was friendly and helpful. Jae has also been in touch multiple times since regarding additional details to ensure a seamless service experience. Honestly, would be hard to imagine buying from anywhere else in the future.

No problems what so ever. We had purchased from this dealer before and returned because it had been a good expense. I can recommend this dealer.

We recently purchased a car with the help of Ron, and it was truly one of the best car-buying experiences we’ve had. Ron was friendly, professional, and never pushy. He listened to what we needed, answered all our questions clearly, and made the process smooth from start to finish. What stood out most was how attentive and considerate he was throughout—from our first visit to the final paperwork, he made sure we felt comfortable and informed at every step. We’re very happy with our purchase and highly recommend Ron to anyone looking for a helpful and easygoing salesperson.

Routine service, got quote and advice on tire purchase. Routine stuff, but felt service advisor was dealing straight with me. That is enough reason for me to like them.

CANDICE FRISBY Was most knowledgeable and courteous. Gave me 5 stat service and made sure my service was done on time and as expected.

As usual, BMW of Alexandria provides friendly, professional and efficient. The entire team from sales to finance provides great customer service and explains everything well. You'll leave the dealership happy.

As repeat customers, we had a great experience with Carlos at BMW Rockville. He even picked us up. With so many choices to get the car you're looking for, what it really comes down to for us is customer service. And for that we give an A+.

I had an excellent experience. The team was very friendly and helpful and the service was timely. I definitely will recommend this location for service and purchasing a new vehicle.

Good for the most part. Sometimes slow to respond resulting in the car I was interested in being sold while I was waiting for information.

Title: Exceptional Service Experience at BMW of Alexandria! I recently had the pleasure of taking my car to the service department at BMW of Alexandria, and I cannot express enough how impressed I was with the entire experience! From the moment I walked in, the staff was welcoming and attentive, making me feel valued as a customer. The service team quickly expedited my appointment and took immediate action to address the issue with my vehicle. They demonstrated a high level of expertise and professionalism, which put my mind at ease. I appreciated how they kept me informed throughout the process, ensuring I knew exactly what was happening with my car. Not only did they resolve the problem efficiently, but they also went above and beyond by cleaning my car thoroughly. It felt like I was driving a brand-new vehicle when I left the service center! Another highlight of my experience was the convenience of their online payment system. It made settling the bill quick and easy, allowing me to get back on the road without any hassle. Overall, my visit to BMW of Alexandria's service department was seamless and stress-free. I highly recommend them to anyone in need of service for their BMW. Thank you to the entire team for your outstanding service — I will definitely be returning for my future service needs!

Excellent Sales, Setup and Finance. Would definitely recommend to others looking for a pain feee experience.

Very prompt and professional service. I was kept informed of the issues and timeframe for completion of the service.

Perfect service, best prices in the area. Very professional approach. I will definitely buy my next car from BMW of Rockville again. This is my second car from the same dealership.

Great experience as always. I’m very happy with the service. Seamless and flawless. I also really enjoyed my electric loaner (BMW i4).

Excellent professionals at this location. They know what they are doing for sure and make it smooth

The Sterling Service center always exceeds my expectations. Always happy to see Tasha who take great care to go above and beyond every time I’m there.

I’ve been to a few BMW dealerships for service on this and other vehicles. As with any dealership experience, it pays to use a single service advisor versus taking whomever you can get. The experience is best if you can develop some kind of rapport with a single person. Dealership service experiences are generally just ok and Sterling can be hit or miss as well. Some things are not great - it’s almost impossible to get a human on the phone, the check-in system is confusing; you’re supposed to wait in your car for someone to come to you, but you end up sitting there so long you wonder if anyone notices you’re there and if you approach any of the service advisors at their desks, they send you back to your car. But if you can get someone on a good day and get on their good side, the service can be better than average. I’ve had better than average experiences with Julie and Sarina if you want to start with them.