New and used 2026 BMW X1 SUVs for sale near Chevy Chase Section Five, MD

CANDICE FRISBY Was most knowledgeable and courteous. Gave me 5 stat service and made sure my service was done on time and as expected.

Great experience as always. I’m very happy with the service. Seamless and flawless. I also really enjoyed my electric loaner (BMW i4).

Excellent professionals at this location. They know what they are doing for sure and make it smooth

The Sterling Service center always exceeds my expectations. Always happy to see Tasha who take great care to go above and beyond every time I’m there.

I’ve been to a few BMW dealerships for service on this and other vehicles. As with any dealership experience, it pays to use a single service advisor versus taking whomever you can get. The experience is best if you can develop some kind of rapport with a single person. Dealership service experiences are generally just ok and Sterling can be hit or miss as well. Some things are not great - it’s almost impossible to get a human on the phone, the check-in system is confusing; you’re supposed to wait in your car for someone to come to you, but you end up sitting there so long you wonder if anyone notices you’re there and if you approach any of the service advisors at their desks, they send you back to your car. But if you can get someone on a good day and get on their good side, the service can be better than average. I’ve had better than average experiences with Julie and Sarina if you want to start with them.

Perfect service, best prices in the area. Very professional approach. I will definitely buy my next car from BMW of Rockville again. This is my second car from the same dealership.

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

The service and attention at the Rockville BMW is wonderful. The process was pleasant, from selecting and test driving the car to the financial process. Easiest car buying experience, the AutoNation no haggle motto made everything transparent. Would absolutely purchase another vehicle from our client advisor, Brian Yuen and will recommend friends/family going forward as well.

We recently purchased a car with the help of Ron, and it was truly one of the best car-buying experiences we’ve had. Ron was friendly, professional, and never pushy. He listened to what we needed, answered all our questions clearly, and made the process smooth from start to finish. What stood out most was how attentive and considerate he was throughout—from our first visit to the final paperwork, he made sure we felt comfortable and informed at every step. We’re very happy with our purchase and highly recommend Ron to anyone looking for a helpful and easygoing salesperson.