2019 BMW X3 for Sale in Brentwood, TN

Received implacable service during the vechicle choice, purchase and after market upgrades process. Daniel went above and beyond the requirements of a salesman. The Genius Bar representatives are great as well.

MY expereince with this dealership was really great. I didnt quite get the price i wanted but settled for the discount i did get on a used 2014 BMW 435i . My expereince as a whole was made completely smooth and seamless by Caleb Jeffreys,he gave me all the information i needed and worked with me for hours after closing to make sure we got the deal done,when i got into the car he had gotten it squeaky clean and warmed up for me .He even went as far as helping me get to the airport and back to drop off the rental i drove there(I had driven 4hrs30min from Columbus,IN to Nashville). Heck,my birthday was the next week,he sent me a text to say happy birthday and check on the car as well. You just dont get that kind of customer service anywhere anymore. Needless to say the car is running fine ,confirmed that through the 4hr30min drive back home. Looking forward to enjoying it and working with Caleb and BMW Nashville on my next purchase once i decide to level up.

We fully expected at least a phone call or email to check on satisfaction, process, etc. We have heard absolutely ZERO from this dealer. Very surprised and disappointed in this BMW dealership.

As both a first-time and out-of-town customer of BMW of Nashville, I was understandably apprehensive - even concerned - about the process; Sales Representative John Bergeron made all the difference. Efficient, thoughtful, and totally accurate throughout the entire process, he could not have been more accommodating. As a resident physician, I work long and odd hours, making a transaction like this difficult. I had dealt exclusively with 2 Ford dealerships in the greater Knoxville and Chattanooga areas, originally thinking that my dream of owning a BMW was just that. I decided to call BMW of Nashville on a whim and was pleasantly surprised by the immediate transparency of John; he listened to my wants & needs and unique situation and promised to send over his best offer within the hour. He delivered. While I was fruitlessly haggling with the Ford dealer for the fourth time, John sent me a clear and concise written contract offering me a major discount on a new model, alongside a genuine note of gratitude for placing my trust in him. At this point, there was no question. John's expertise and savvy allowed me to experience the thrill of BMW ownership after just a few fast and friendly conversations. He assured me that he was ALWAYS there for me and that I could even call him at home, and he held true to his promise - I had difficulty getting my tags transferred to my home county, so I called John, and he was happy to help facilitate the process and send me an extension on my temporary tag. He worked around my schedule to expedite the tedious process of paperwork and met me at the dealership on a Sunday afternoon. We discussed what being part of the BMW family meant, and he expressed how important honesty, accommodation, and trust were to him as both a person and a businessman; he could not have embodied these qualities more fully. Conversations, promises, and actions like these - all predicated upon trust, transparency, and genuine service - made all the difference for me. As a representative of BMW, John's business practices directly translate to my introduction and relationship with BMW, and after an experience like this, I know I'll be back in a few short years.

Came in early about 15 minutes before the dealership opened, with the exact used car I wanted to buy in mind. I had done my research and knew the deal that I wanted. I was greeted warmly by the receptionist and met Jeff Pereira as my sales associate. I told him the vehicle I wanted. He personally walked down and brought it to building for me to look at and test drive. The test drive great, very low pressure, and fun. I knew it was the car for my family. I told Jeff I needed top dollar for my trade in to make the deal happen. I had my car appraised and the numbers weren't quite where I wanted them. I asked Jeff to counter offer on my behalf, he fought for me and got exactly what I knew my car was worth. We then ran the numbers through finance, and got my loan almost exactly where I expected. The whole process barely took 4 hours and I was back on the road a little after noon. Jeff is the man!

Took my used X5 for service here with Michael Ayres. Michael was awesome. He was able to check over the car and was very knowledgeable and easy to work with. He was able to cover my issue under warranty for an even easier experience. He was not pushy and made sure the car was ready to go. Will for sure go back to the dealer for work moving forward and will see Michael.

Brandon Burdette and team are amazing! Good luck getting this level of service anywhere else.