New and used 2026 BMW X3 for sale near New Castle, NY

Excellent! The service, personnel and facility were all terrific. They did want they said they would do within the time frame they said they would do it.

My BMW is certified pre-owned and it needed to be serviced. I brought it to the dealership and was treated with the upmost respect and the employees were so friendly. This BMW dealership worked with me and took into consideration my plans for the day. They reassured me that they would do their best to get my car back to me in a reasonable amount of time. Usually getting your car serviced can be a headache in itself and time consuming. At this BMW dealership that is not the case. They even offered to have one of their workers drive me to the Woodbury Commons Outlet. (Which is located not even a half mile away from the facilities) Overall a wonderful atmosphere to be in and I will not bring my car anyway else to be serviced. A+ grade in my book!

This is a fantastic dealership. The service department is top-notch, any problems I have ever had they have been very accommodating.

Imagine our predicament. We live in a small community in the foothills of the Adirondack Mountains in upstate New York. Our neighbor and his wife purchase low-mileage vehicles from dealers throughout the Northeast, then diligently repair them until they are roadworthy once again and ready for purchase by local folks. My wife, another neighbor and I often bring the vehicles home. Monday afternoon we were driving north on the Thruway with a Ford F-150 we had just obtained from a dealer in Wayne, NJ when we noticed the left front tire losing air. We pulled over, discovered that the spare had no air in it, prayed, and decided to try to make it to the next exit. We proceeded slowly for miles in the breakdown lane and made it to the Harriman exit at last. Spotting a Walmart sign, we made for it. It was too far. The tire split just as we pulled into Orange County BMW's parking lot. What a "kettle of fish". Surrounded by so many shiny, premium new autos, the sad F-150 was so out of place! We shuffled disconsolently into the office and a young man jumped up to greet us. "What can we help you with?" he asked. "We are looking for a Good Samaritan," I replied. "Let's see what we can do," he responded." His name was Michael Pussilano and he indicated that he was "on loan" for three days to Orange County BMW from his own Mercedes dealership. He walked out into the cold to survey the damage, then assured us they would take charge. He then invited us to make ourselves comfortable in their waiting room. Their waiting room was warm (so welcome after spending time outside in the bitter wind!), spotless, well-lit, and featured an interesting array of magazines, classic models, accessories, and clothing. They worked on the old Ford for over an hour. Presently, Michael returned with a tire wrench in one hand and the spent cable lock from the Ford's tire carriage. He apologized because they had had to cut the cable (a necessity with ANY truck subjected to over 30 minutes of New York State's overly-salted winter highways!) and cautioned us to tighten the lug nuts on the freshly-installed spare tire after a few miles, for safety's sake. I reached for my credit card and received the shock of my life. What did we owe? "Nothing," Michael stated, "this was a complimentary service". We had found our "Good Samarian". What more could I say? None of us will ever forget the kind, thoughtful, efficient service that we found at Orange County BMW. Thank you, Orange County, for so kindly getting us back on our way. And thank you, Michael Pussilano, and everyone who laid a hand or wrench on that old Ford, for reviving our trust in humanity. Very sincerely, Brian Smith

My experience with Orange County BMW was outstanding!!! I am truly impressed by the level of customer service Eddie provided; he really is the GOLD STANDARD! I would highly recommend him and his entire team when considering purchasing a BMW.

During my recent service visit, my experience was... Excellent! Chris and Carol are a tremendously skilled team. I hope the owners of Rallye are giving these two all the resources they need and request to keep the A customer service experience flowing! Thank you!

5 star experience with Rallye BMW and John Botti! John went above and beyond in every possible way. I reached out to him back in April to inquire about pricing/availability on the X1 and X3. My fiancé and I both wanted to switch to BMW when our Audi and Honda leases ended. John promptly answered my initial email within an hour, and subsequent to that first email, I think we have over 200 emails in total. We went through options and pricing, and then John had me custom build the cars we wanted through BMW's website. The deal he came up with was amazing for the 2 cars. Audi could not even come close to matching what he was giving me (and I was driving a fully loaded Audi Q5). We sent the build codes over to John and then he called me and went through each and every feature on both models to make sure we had everything we needed and nothing we didn't want. We talked through it all and decided on the final builds. John then placed the orders for us. He kept in constant communication with when the cars were scheduled to arrive and notified us once the cars were in. The process was completely seamless. We met with finance manager Charlie when I got my X3 last week, and met with Hassan today when picking up my fiancé's X1. Both managers were professional and easy to work with. We were in and out of their offices in 10 minutes. The genius guys showed us how to use and set up all the features, pair our phones, etc. Everyone is wearing a mask at all times. When you enter the dealership you have to fill out a form regarding COVID and sanitize your hands. They offer a box of "clean" pens. Once you use the pen, you put it in the "used" box after. They are definitely taking all precautions and safety measures. I can't recommend BMW enough. I drove a fully loaded Audi Q5 for 3 years and it truly does not even compare to my fully loaded X3. The X3 handles incredibly better on turns, accelerates better, and the interior is far nicer. The CarPlay connects wirelessly and the use of the entire system is seamless. I honestly didn't know how to use half of the functions on my Q5 for 3 years. The X3 is a superior car and I am so happy we made the switch to BMW! Thank you again John Botti- you are truly the best. Customer service was certainly above and beyond anything we could have expected.

I am so so satisified with the patience, professionalism, knowledge Carol Muniz has shown me. She always makes me feel special and she handles my car issues in an expedient manner. Thank you Carol, Thank you

A pleasure to deal with . Walked in saw the exact car in the color and style I wanted in the showroom. Met with my salesman and set up the financing and purchase . No silly games . Everything was straight forward and easy . Went back a few hours later and met with the wonderful finance person and drove home in exactly the BMW I wanted . What more can anyone ask for !!