New and used 2026 BMW X3 SUVs for sale near Wakefield, VA

Annual service of my X3M estimate to complete was 2.5 hours. Time to complete, 2.5 hours. Work performed well. Loaners available for more involved services. Not needed this time. Nice waiting area, but the leather chairs were quite uncomfortable.

Truly enjoyed working with Harold Shelby and the team at Silver Spring. Harold was direct and to the point. Didn’t waste my time negotiating. Got the best deal on first call and trust me, I shopped around!

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

At arrival's to my appointment I got warm welcome with big smiles like a big happy family. Right away car been processed to go in the shop. Right away I was told to go to the car loaner desk. It was very nice and smooth going into service area where everyone eager to help.

As usual, BMW of Alexandria provides friendly, professional and efficient. The entire team from sales to finance provides great customer service and explains everything well. You'll leave the dealership happy.

My sixth purchase with Fairfax BMW since 2003 and have never been disappointed with the customer attention to detail and a smooth process from start to finish and then the high quality vehicle service. Hi

Good for the most part. Sometimes slow to respond resulting in the car I was interested in being sold while I was waiting for information.

Wanted to take a minute to give my up most appreciation for the service team at BMW of Silver Spring. Specifically to Delfin Green, Richard Kreh, and Ron Ptak who did a phenomenal job in making sure the issues with my beloved BMW were corrected in a timely and professional manner. There isnt a team I'd rather have working on my BMWs than the team located at BMW of Silver Springs! Thank you all again so much! -Your loyal customer Cordell Williams

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

No issues great service did not have anything to complain about. Sales and financing all one place fast and friendly service. Hope to return and buy again

I had an absolutely outstanding experience purchasing my vehicle thanks to Christian and Anton. Christian, my salesperson, was incredibly knowledgeable, patient, and genuinely invested in making sure I found the right car for my needs. He made the entire process feel relaxed and pressure-free, which I truly appreciated. His professionalism and friendly demeanor set the tone from the moment I walked in. On the finance side, Anton was just as impressive. He walked me through every detail clearly, answered all my questions. You can tell he cares about doing right by his customer. Not just closing a deal. Together, Christian and Anton made what can often be a stressful experience feel smooth, transparent, and even enjoyable. I can?t recommend them highly enough!

I dropped my vehicle off the night before my service appointment. I wasn't offered a ride back home but when I asked about it the service adviser arranged one. Would have been nice to have been offered a ride without asking. The next day I received a call mid-morning from the service advisor giving me an update on my vehicle. They told me it would be ready around 3:30pm. I asked how late I could I come in since it was a work day but that I may be able to come earlier. I got there around 3pm and it wasn't ready yet. I waited an hour for them to finish it up. After having dropped my car off the previous day and it sitting there all day, no work had been done on it. I still had to wait an hour. I could have saved a bunch of time and energy by just coming in with my vehicle during the day and waiting the hour. The service was fast, but the lack of communication made the experience inconvenient. I gave 5-stars anyway because it's overall a minor critique, but it'd be nice to give accurate time estimates or none at all so I can better plan my day accordingly.

Great place to get your car serviced, extremely helpful and professional. Anyone who's had a BMW knows the downside of going to the dealership, you'd best have your wallet in hand when you do. That said, they fix the xxxx out of what's wrong and stand behind their work. Can't think of anything better to say, would that my other (non-BMW) cars were eligible for this kind of service experience.

Title: Exceptional Service Experience at BMW of Alexandria! I recently had the pleasure of taking my car to the service department at BMW of Alexandria, and I cannot express enough how impressed I was with the entire experience! From the moment I walked in, the staff was welcoming and attentive, making me feel valued as a customer. The service team quickly expedited my appointment and took immediate action to address the issue with my vehicle. They demonstrated a high level of expertise and professionalism, which put my mind at ease. I appreciated how they kept me informed throughout the process, ensuring I knew exactly what was happening with my car. Not only did they resolve the problem efficiently, but they also went above and beyond by cleaning my car thoroughly. It felt like I was driving a brand-new vehicle when I left the service center! Another highlight of my experience was the convenience of their online payment system. It made settling the bill quick and easy, allowing me to get back on the road without any hassle. Overall, my visit to BMW of Alexandria's service department was seamless and stress-free. I highly recommend them to anyone in need of service for their BMW. Thank you to the entire team for your outstanding service — I will definitely be returning for my future service needs!

Excellent Sales, Setup and Finance. Would definitely recommend to others looking for a pain feee experience.

Wonderful customer service! Harold Shelby was so helpful to me to resolve some issues I was having. He truly went the extra mile. Amit Thanki helped me with the computer systems and seems to be all knowing in explaining the sometimes complicated on board system and making sure everything is properly set up. I drove a bit of a distance to see Harold and Amit and would gladly do it again to receive the quality customer service I was given. Bravo!

They always get my car out quickly every time I come. I was able to get a loaner car this time which is extremely helpful. Everyone is friendly and helpful especially Julia Wharton. Thank you for all your assistance.

Ron Askew got me in and out without any problems . This was my 4th bmw dealership that I had gone to, and Ron kept it straight up and told me about the vehicle, I took it on a test drive and loved it, he let me know what the numbers are right away and fought for a lower number that I was wanting to get, he was very good and straight forward man, I highly suggest you come to him for any help buying your future car at BMW Silver Springs

Harold Shelby is a great salesman that made buying a BMW and awesome experience. He went above and beyond.