by An EXTREMELY Satisfied customer from New Jersey
November 5, 2018
4.9 (2634 reviews)
I recently purchased a 2008 Acura RL from BMW of Devon. The dealership itself is visually appealing with a host of models on the showroom floor. Upon arrival (which was a Saturday . . . the busiest time to shop at ANY dealership) I was not greeted however a very attentive hostess asked if I was being helped and promptly had someone assist me with a test drive. Andrew, my sales associate, was extremely personable and helpful. As a person that do not like wasting my time, I cut to the chase and started the purchase process. Without going through all the details of my purchase, I'll summarize by saying EVERYONE (from the used sales associate, manager and finance manager) did an excellent job ensuring my purchase experience was a great one. The reason I felt compelled to write this review is because although I did not purchase a BMW EVERYONE at the dealership treated me as if I was purchasing a 2017 7 series, and that speaks volumes about the dealership. I DO plan on leasing/purchasing a BMW soon . . . and I can say without a doubt that I know where I'm going.
We have been purchasing vehicles from the Thompson Organization since the mid 80's owning various Toyota, Lexus, and BMW products. Not only are the products top-notch but the sales and service departments are exceptional and are 100% customer oriented. Just purchased a new BMW X5 this week. The sales person, Dave Fagan, was very knowledgeable and courteous and spend a lot of time with us prior to and after the sale. A very pleasant experience overall. Planning to purchase a Toyota 4Runner next week. Trade-in values offered are also very fair.
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