Justin was both easy to work with and business like. Ordered a new 2018 230i and was bit nervous getting back into BMW after owning a Honda past 4+ years. But Justin made me feel comfortable right off the bat. He was a pleasure to deal with and exerted zero pressure that I had to purchase vehicle through him. We negotiated price satisfactory to both sides with no tension and he assured all available rebates were captured to help bring the price down.. Also, Justin supported a VG and fair trade-in price for my '14 Accord to help seal the deal. And one of the managers Anthony Catena stepped in on Justin's day off to help answer few questions when i called the day before my pick-up. Anthony also followed up later in day with another call to confirm all was set. Very nice gesture Also, the car was spotless when i picked it up, they truly prepped it great and vehicle was just delivered 1/2 day before I picked it up.. thanks Justin & team!!!
We have been purchasing vehicles from the Thompson Organization since the mid 80's owning various Toyota, Lexus, and BMW products. Not only are the products top-notch but the sales and service departments are exceptional and are 100% customer oriented. Just purchased a new BMW X5 this week. The sales person, Dave Fagan, was very knowledgeable and courteous and spend a lot of time with us prior to and after the sale. A very pleasant experience overall. Planning to purchase a Toyota 4Runner next week. Trade-in values offered are also very fair.
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