New and Used 2020 BMW X3 M for Sale in Naperville, IL

I have been taking my 2011 BMW 335ix to Bill Jacobs for several years now and have NEVER been disappointed. Although I might be able to find a lower price from an independent shop, I don't believe it is worth it in the long run given the complexities of these cars (note, I do change the oil and filter on the car myself, however). I will continue to support this dealership because of the quality of their service.

I moved here from Houston. I had the chance to use Houstons BMW dealership. Let me tell you..... worst service i have ever had from any car place... including used car lots. In contrast, Bill Jacobs BMW was completely opposite. The service here was beyond great. First let me say that i have a fairly older Bmer. A 2004 645ci. Luckily i have extended warranty. My service adviser (Jeff) treated me like a customer walking in with a bran new car. He was ultra polite (in fact everyone i talked to at this dealership was) and was genuinely interested in getting my car fixed properly. They immediately gave me a loaner car to drive and were quick to get me in and out. My adviser called me everyday to let me know where my car was in the repair process. He was very straight forward and honest and i never felt like i didnt know what was going on with my car. Their mechanics missed a leak in the coolant and i had to take it back the next day. They were ultra apologetic and again gave me a high end BMW loaner to drive. They didn't waste my time and had me in and out. The next working day my car was done and i came in to pick it up. The leak was from the coolant reservoir cap, they replaced it at no charge. I feel strongly that BMW corporate should be aware of who their good and bad dealers are... maybe they should have Bill Jacobs BMW teach Momentum how to treat customers.

We worked with Service Advisor David Rea in order to service our BWM 328iX-Drive for battery issues. David was absolutely fantastic to work with and our Service Technician who worked on our car was great as well. David and our Service Technician were both very communicative, clearly pointed out the issues with our car, how they would fix, and the estimated costs. They were also able to address most of our car's issues through our CPO Warranty, which was great. The loaner they provided was great and David kept us informed on the status of our repairs every step of the way. Well done Bill Jacobs Service Team!

John Strout was the best when it comes to service! He's the guy you need to see at this dealership! I guarantee you, you will not be disappointed! He answered all my questions and assisted me with everything!

My service advisor, Jeff Hulseman, was excellent - very attentive to details and helpful. Overall, a great experience. I will be in the market for a new car in the near future, and will definitely be working with Bill Jacobs BMW.

Had my X5 serviced today. Alex Flynn did a fantastic job and took really special care of my vehicle. Thank you so much and looking forward to my next visit.

Pleasant. They could have another solution for car washing while they are under construction for over a year. It was a selling point.

My windshield on my 3 & 1/2 month old 340XI was hit with a rock on the expressway and this needed repair/replacement. Service Advisor Lindsey gave me pros and cons of each ehich made my decision easy--replace!! She notice a few very very minor dings on hood and said she would make sure they were touched up. Although service might be finished in a day to endure I would not be without a car she arranged for a loaner as she explained they had 4 techs who were certified to replace windshield and depending on when they started it could be 2 days in the shop. She kept me informed as to status snd in fact car had to be kept overnight so her insight to obtaining a loaner worked out perfectly. The completed service was great and the staff were all very pleasant. I have taken previous cars to Laurel for service and always had excellent experiences. They are definitely high on my list--service advisors--techs--general staff!

I was delighted with the service I received at Laurel BMW, particularly Mike Buzzelli. We had a difficult situation with a third party warranty company, both Mike and the dealership were patient and while working through the red tape. Most notably, they provided a loaner car for the duration of the repair time. This was significant because several days were lost due to holidays and dealing with warranty company. I highly recommend the professionals at Laurel BMW, they exceeded my expectations in all areas!

I was driving on the interstate in another state when my tire warning light went on. I thought the tires just needed some air and located a BMW dealership near my destination. It turned out that one of my tires had exposed cords. One of the service advisors, Aaron, was quick to arrange for replacement tires in a timely manner.

My experience with Laurel BMW of Westmont was positive. The service rep. was cordial, and the service technician quickly located the problem while I was waiting . They ordered the parts immediately and gave me a loaner until my vehicle was serviced. I was very pleased with the service and staff. I would highly recommend this dealership to anyone.

I do not normally post reviews but I had to for this dealership. I have been searching for my dream car for over a year and have dealt with private sellers, low and high volume dealerships and some of the worst customer service you could possibly imagine. My search included over twelve states and twenty dealerships. I have to be honest, when I reached out to Ziegler my optimism was at an all-time low and I was ready to call it quits. I first made contact with Kyle Nagy from the sales department. Kyle was very prompt in responding and following up to my inquiries. Knowing exactly what I wanted, I made numerous requests and inquiries that most salespeople would have thought of as burdensome. Kyle always delivered and maintained his professionalism even in the most heated of discussions. When I returned to close the deal I noted that even Ziegler’s shuttle driver was a class act who shared a wealth of stories, pictures, and knowledge about cars. The *only* complaint I would have is that I was not informed that BMW ConnectedDrive would be discontinued on my car only a couple of months after my purchase. This rendered most of the safety features useless and absolutely would have been nice to know beforehand. Aside from that, I would recommend this dealership based on their promptness, professionalism, and inspiring inventory.

I like the interaction with everyone I came in contact with at this dealership... My 2004, 530 has over 200,000 miles and runs great... It's time for an upgrade:) This is the place I will shop for that newer vehicle as I have to stay with BMW:)

James was wonderful! Everyone was very courteous and made sure that I was taken care of in a timely manner. The only thing that I would comment negatively is that I dropped my car off at 7:45 am and it was ready for pick up till after 5:30.

Unfortunately I had a flat tire nearby at 7:45 pm. Fortunately BMW of Orland Park was very accommodating providing a loaner so I could get home. My tire was replaced quickly the next day. Jason in service was terrific.

My car over heated and I had to have it towed to your facility. It was towed in the early evening and I needed a car to get home and have for the day while mine was being worked on. They didn't have any loaners at the time, so my husband talked to one of the salesmen about taking a test drive on a X5 ( a long term test drive!) for the time that my car was being worked on. We had the pleasure of dealing with Gus Gertos and he showed us some of the features of the X5 and let us take it home! It was not only very nice of him to let us do that, but to take the time with us that evening. I can honestly say that he was one of, if not the BEST sales person that we have ever dealt with and if we decide to go with the X5 it will definitely be with him!! Was also very happy with John K. in the service department. Thanks guys!

To whom it may Concern, I bought my Honda 18 years ago, have used maintenance from Barrington Motors in the past. I have used maintenance closer to me and have only replaced batteries and brakes with original Honda parts. I have kept it in pristine condition and one morning in my garage my radio/CD player would not work without a code to restart it. This was after 18 years and no one could help because when I bought it from you no code was given to me. I had a letter from Honda saying that delivery of my manual was late. With Extraordinary help from Rich Cano he was able to get a code to restart my radio/CD player without having to take the radio out. You have an extraordinary employee in RICH CAQNO and I appreciate your great employee and thank you. Ron Browne 913 Chancery Ln Cary Il, 60013 Tel ; 1-847-516-4509 rbvb123@comcast.net

It takes a committed and efficient dealership team to provide a car buyer with a pleasant and successful experience. For me, Anthony Juliano became the captain of that team. When I began looking for a 2018 Accord I contacted Motor Werks Honda because the dealership treated me well when I purchased by previous car from them AND during my visits to their service facility over the past 5 years. I communicated with nine (yes that IS a lot) different Honda dealers in my area during my search for a new car, so I have some experience with many different salespeople. Anthony stood above all others in his persistence, in his integrity and in his desire that I feel good about the deal I got and the treatment I received. My quest for a new car was not easy. First, there was not one Accord in my area with the trim and color combination I wanted. Second, I wanted to buy that car at a price I thought was fair (to me and the dealer - but mostly to me) and third I had a sweet ride I wanted to trade in and get top dollar for. Salespeople from other dealers tried to switch me to a different car which they already had on their lot, or asked me to give them a deposit and they would order the exact car I wanted - with delivery estimates between 30 and 90 days! Anthony was the ONLY salesperson committed to getting me the car *I* wanted and getting it in a reasonable timeframe. Like any good team captain he mobilized his resources. John, part of Anthony???s team, was able to locate the exact car I wanted (which had just arrived at another dealer) and call in a favor to get that car over to Motor Werks. They did this without me making any commitment to buy the car. Once the right car was found, Anthony worked with his manager to offer me a price that I beleived was fair. Only then did I go to the dealership so they could appraise my current car. Up till then all my communication was done via email and phone - I hadn???t ever met Anthony. Once I arrived at the dealership there was some back and forth about the trade-in price, but Anthony was on MY side and eventually Ziggy, a manager, agreed to a trade-in price that was good for everyone. Three hours after walking into Motor Werks Honda and meeting Anthony in person for the first time, I drove home in my brand new car! Now THAT is efficiency! So, would I recommend Anthony to others who want to buy a new Honda? If you don???t already know the answer to that question, please read this review again. A better question might be, ???after reading this review (and other reviews about Anthony) why wouldn???t you contact Anthony before you buy a new Honda????.

I was referred to Perillo BMW when considering a trade in at the end of my current 3/yr lease. I was greeted immediately, given laser focus, undivided attention. I expressed that my needs had changed a year ago due to a career move to real estate and that I had been vacillating between replacing my 300 series convertible, as I desired, or getting an SUV as I "should". They listened, they asked me several clarifying questions and the solution became clear, and I selected a larger 400 series convertible which fits my lifestyle and my new business. My financing needed attention since I was in the early stages of my start up company, they worked diligently and it was remarkable smooth and swift. I would recommend this dealer 10 times.

I got in touch with Dawn and Jason threw email, Jason was able to answer all my questions, communication was very professional without being pushy. Thank you