New and used 2025 BMW X4 for sale near Groveton, VA

As repeat customers, we had a great experience with Carlos at BMW Rockville. He even picked us up. With so many choices to get the car you're looking for, what it really comes down to for us is customer service. And for that we give an A+.

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

We recently purchased a car with the help of Ron, and it was truly one of the best car-buying experiences we’ve had. Ron was friendly, professional, and never pushy. He listened to what we needed, answered all our questions clearly, and made the process smooth from start to finish. What stood out most was how attentive and considerate he was throughout—from our first visit to the final paperwork, he made sure we felt comfortable and informed at every step. We’re very happy with our purchase and highly recommend Ron to anyone looking for a helpful and easygoing salesperson.

As usual, BMW of Alexandria provides friendly, professional and efficient. The entire team from sales to finance provides great customer service and explains everything well. You'll leave the dealership happy.

Rudy was absolutely great! Easy to work with. I typically work with random service advisors whenever I go to BMW. Going forward, I will work with Rudy. Hope everyone who reads this review shares the same great experience!

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Truly enjoyed working with Harold Shelby and the team at Silver Spring. Harold was direct and to the point. Didn’t waste my time negotiating. Got the best deal on first call and trust me, I shopped around!

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

Wanted to take a minute to give my up most appreciation for the service team at BMW of Silver Spring. Specifically to Delfin Green, Richard Kreh, and Ron Ptak who did a phenomenal job in making sure the issues with my beloved BMW were corrected in a timely and professional manner. There isnt a team I'd rather have working on my BMWs than the team located at BMW of Silver Springs! Thank you all again so much! -Your loyal customer Cordell Williams

Great customer service. The technicians and service desk personnel will always work to make things right with their customers.

Excellent service. Easy to make appointment, excellent service advisor, provided Lyft to & from home, service done on time.

Good for the most part. Sometimes slow to respond resulting in the car I was interested in being sold while I was waiting for information.

Awesome the service and video provided by the mechanic was great. Julie was very friendly and professional a great ambassador for the company.

Communication on questions I asked could have been better. Overall is was a great experience

Title: Exceptional Service Experience at BMW of Alexandria! I recently had the pleasure of taking my car to the service department at BMW of Alexandria, and I cannot express enough how impressed I was with the entire experience! From the moment I walked in, the staff was welcoming and attentive, making me feel valued as a customer. The service team quickly expedited my appointment and took immediate action to address the issue with my vehicle. They demonstrated a high level of expertise and professionalism, which put my mind at ease. I appreciated how they kept me informed throughout the process, ensuring I knew exactly what was happening with my car. Not only did they resolve the problem efficiently, but they also went above and beyond by cleaning my car thoroughly. It felt like I was driving a brand-new vehicle when I left the service center! Another highlight of my experience was the convenience of their online payment system. It made settling the bill quick and easy, allowing me to get back on the road without any hassle. Overall, my visit to BMW of Alexandria's service department was seamless and stress-free. I highly recommend them to anyone in need of service for their BMW. Thank you to the entire team for your outstanding service — I will definitely be returning for my future service needs!

Excellent Sales, Setup and Finance. Would definitely recommend to others looking for a pain feee experience.

I traveled from Madison, WI to Passport BMW in Maryland to purchase a pre-owned car. It was an excellent experience! I worked with Charles Walker - who made this deal possible - and he was professional, polite, knowledgeable and straightforward in every respect. This dealership is a no-nonsense, class act!!

I had a truly wonderful experience at Passport BMW. From the moment I was welcomed to the presentation of the car, I was treated like a VIP, and the high level of professionalism of the staff captivated me in an enchanting setting.

Perfect service, best prices in the area. Very professional approach. I will definitely buy my next car from BMW of Rockville again. This is my second car from the same dealership.