Used 2020 BMW X5 for sale near New Cassel, NY

BMW of Monrovia team was outstanding! Yury is fantastic and made everything easy and without a fuss - all we had to do was show up and sign. Customer service was fantastic and everyone went above and beyond. Would definitely recommend this location to anyone looking.

1. BMW has relinquished transmission service, WHY? They DO NOT make their transmissions and the builder, another German company does and has a full service recommend sheet, with miles and correct fluids, et al. Now that's a load of crap. All transmission need servicing like any part with fluid traveling through it! So when your Trany goes out, you are looking a $4000+ easy, Thanks BMW for that PLANNED OBSELENCE! 2. No dip stick and access to change your oil or the very small oil gasket, NOT THE OIL FILTER, will cost you over $1000 in labor, TO ACCESS and a $14.08 part! 3. Ridiculous depreciation the minute you drive off the lot. I can buy a 2022 X7, retailing north of $95,000 for around. $50,000 and CPO/Certified with around 35-45,000 miles. 4. Very fun to drive, quality feel, twin turbo power I like, the profile is amazing on my 2017 X5. Don't like the body style changes. 5. You pay $65,000 or more and have to pay extra, with one package to get the Harmon Kardon stereo. xxxx, for that much in the price tag I should get the Bowers and Wilkins. 6. 9.5 and 10.5 wheels and tires make it look "mean". But no rotation and you will wear out the front tires in about 25,000 miles. Run flats are harsh and do not last. So, get an "S" model and gain gas mileage, rotate and balance tires and unless you live in a cold climate, the XDrive is a waste of additional sticker shock. of money. 10. The interior colors, mine is brown leather, are nauseating, at best. Orange looking leather, white leather-are you kidding me? And, the old standby Black!

I purchase a 2019 Qx60 my experience was very very good sale person Thomas pates did a wonderful job to get me in this car everyone was helpful I will purchase another vehicle from there I am from Milwaukee thanks carwise

Beast of an engine twin turbo 8 Cyl, I can't wait for my next one M Series even more Torque and HorsePower, Tech is really lovely.

Sam and the Team at Hinsdale Land Rover were great. He was patient with me and answered all my questions clearly and did what he said he would do. 3 purchase from Hinsdale Land Rover and a great service team as well

I’ve been totally impressed with this SAV very solid in every aspect closing the doors I previously had and Chevys all my life and this goes above and beyond

We were in the market for a new car and the Mazda CX-5 was one of our choices. We were greeted in the parking lot by Damien Rivera who asked us if he could show us anything. We did a test drive and liked the car very much. We didn't care for the black interior and asked if they had one with a lighter interior. He found us a red one with parchment interior and everything else about it was perfect. We talked pricing and Damien told us about benefits of leasing and purchasing, as well as any drawbacks. They gave us a good trade-in on our 10 yr old SUV that we had dropped off at another dealer for diagnostics. Damien called us two days later and told us our new car would be available for pickup once he got it detailed (about two hours after the phone call). He even went with us to the other dealer to get our stuff from our old car that was still sitting in the lot with no info about what was wrong after five days. We love our new car, Damien was a great salesman. Plus, everyone at Naples Mazda, from Insurance to Finance was excellent. We had two Mazda minivans years ago and loved them. This new Mazda is beautiful and we are happy we went to Mazda first to check out replacement cars.

The car is spectacular, it only brings a defect to me concern, the star/stop bottom does not have the option to deactivate it, although in sport mode it is not bad. In areas of uneven pavement the car jumps like a rabbit, it's not comfortable, but smooth is not bad. The car is almost perfect except for those two things, and very economical in the city, spectacular on the highway and off roads or mountains, it is super good and capable. Mine has not brought mechanical or electrical problems. super nice everything

After four BMW's over 25 years at Santa Monica BMW, I think I am a fine representative to write. a review on them. I never purchased a vehicle from them, always somewhere else. However, always serviced my car there... 1) a 2012 328i hardtop convertible, 2) a 2014 328 Sportwagon, 3) a 2012 328i 6 cyclinder sportwagon, and 4) a 2019 X3 S30i. My favorite of the bunch was the engine of the X3, the sport suspension of the 2014 sportwagion, and the best torque was the 6-cyclider 2012 Sportwagon. Overall favorite is the newest X3... what a car. After all these years, I only had one issue..I was promised a car detail if I did a review of the service rep's work before my car was done, and after when I brought it up, he acted like he didn't know what I was talking about... Lesson: GET IT IN WRITING, ALWAYS! Just because they"recommend" something you don't need to do it. Remember that. Overall, it is a great delealership in my eyes. I would go here vs.Beverly Hills BMW any day!

This BMW X5 is by far the nicest vehicle we have owned. It is very quiet and rides smooth. Also, the 3.0 six cylinder get great gas mileage and more power than we need.

Service is always excellent. Roy does a terrific job for us. Our salesman was also terrific (Kevin). He handled that process very well. Only issue was the time it took to get to the finance person to complete the purchase. Otherwise the experience was great.

Superb Customer Experience! Alessandra and Lee gave us outstanding service. The customer experience from the moment you enter the dealership is friendly, zero pressure, and extraordinary. Alessandra gives you her complete attention to find out your requirements for a vehicle. Real active listening. Then the required financial paperwork with Lee was efficient, to the point while offering you their different options. Jim Ellis has in people like them real assets.

Best car buying experience I’ve had in a number of years. Staff was very knowledgeable. There was no pressure in the entire process was stress-free and I am very grateful for that.

I had a rough first experience at Mac Haik Chevrolet’s service department, but Brian Caldwell, the Service Director, completely turned things around. He personally followed up the same day I voiced my concerns, sent a mobile tech to my house to handle the software update, and later arranged for a porter to deliver a loaner and pick up my truck for a roof recall and additional service. They performed every repair as promised—on time—including the roof fix, oil change, tire rotation, and a minor interior issue. Brian kept great communication throughout, even with our busy schedules, and treated my time and situation with real respect. What started as a frustrating experience turned into one of the best service recoveries I’ve ever seen. Huge thanks to Brian, his team, and Mr. Mac Haik. This is how a dealership should be run.

Thanks to Manny Goveo !! For the Great experience and service !! I definitely recommend him 100 %

Thank you Matt, Spencer and James for your professionalism and congeniality with the purchase of our Lexus rx 350. I must say it was the most pleasant experience I've ever had with a dealership. On the rating of 1-10 yours would be a 10 plus. Again, many thanks to you all. Faye and Dennis O'Connor

Great dealership. Felt no typical pressure but only, how can we help. Were greedted professionally and with courtesy. They did everything to make the deal work. We worked with Braden - he was very nice and let my wife know she could leave for a few with the kids to grab lunch while they got the deal done. By far the best experience and I worked in the car business. Braden is a great kid and salesman. Staff is friendly and the finance manager was a great guy. Last name Mosley, very courteous and professional. The facility is gorgeous and very clean, snacks for the kids and donuts in the am. We will be back here for sure. Thanks again for such a wonderful experience and deal. Keep doing what you’re doing, the neighbors to the left and right and about should ask for training from y’all. ROCKSTARS! Thanks again Braden good man!

Great job & very fast delivery the car in the same week I am excited for this car

Sales person Kenya Ellis-Walker helped us filter through the choices we had researched. She is knowledgeable, relaxed, patient and listened to us so that she understood what each of us in this couple wanted. She is great. Plus the whole Car Max experience is pleasant because you can flip among comparable cars of different makes and compare then and there. And you are not pressured at all because the sales people are salaried--the entire experience reduces stress and gives you more choice. Good for people who prefer space to think and options to compare.

Bought a used Mercedes recently and had a few concerns. The General Manger, Ralph Parshall, went above and beyond in addressing my concerns. Ralph is a gentleman who listened, was sincere and responded very quickly to ensure my needs were met. All the staff at this dealership are professional and polite. A pleasure to do business with. Highly recommend Mercedes-Benz of Eugene!

The whole experience of buying a car is stressful enough, not to mention adding on going through a very personal painful time in my life. Yet, Tim K, who was my sales person, was extremely gentle, kind, and went above and beyond for me. I couldn’t recommend him more. Thank you Kings, thank you Tim K!!! Kimberly W.

I am very happy with the staff and my purchase! I always dread purchasing a car and the process but they really made it a smooth transition. Thanks Chris B. and Frank A.

We recently purchased a 2022 Denali and our advisor was Lawrence Chavez. He was wonderful to deal with from the very beginning until the end. We had our kids with us and he went out of his way to make sure each of us were taken care of through the process to include offers of drinks/snacks. This dealership is highly recommended thanks to Lawrence in itself. They clearly only hire the best of the best. Thank you for such a great experience.

The dealership was clean compared to other places we visited and their customer service is top notch. I would definitely recommend this place for any buyer who wants a no pressure purchase

Great communication and professionalism. Willing to go the extra mile to close the deal. Smooth transaction.