New and used 2026 BMW X5 xDrive40i for sale near Highland, MD

Routine service, got quote and advice on tire purchase. Routine stuff, but felt service advisor was dealing straight with me. That is enough reason for me to like them.

As repeat customers, we had a great experience with Carlos at BMW Rockville. He even picked us up. With so many choices to get the car you're looking for, what it really comes down to for us is customer service. And for that we give an A+.

We just bought an X5 last weekend from BMW of Catonsville and it was a wonderful experience. Jae Lim was thoughtful with questions, thorough with details, and made the entire experience very easy. He was also very candid and straightforward. Everyone we interacted with was friendly and helpful. Jae has also been in touch multiple times since regarding additional details to ensure a seamless service experience. Honestly, would be hard to imagine buying from anywhere else in the future.

Michelle and Mark are the best, I took my 750li in for a bulb 💡 replacement and I was in and out….in a timely Manner

CANDICE FRISBY Was most knowledgeable and courteous. Gave me 5 stat service and made sure my service was done on time and as expected.

Great service and completed the buying process in a few hours. Great experience and they spent a lot of time explaining every feature of the X3.

As usual, BMW of Alexandria provides friendly, professional and efficient. The entire team from sales to finance provides great customer service and explains everything well. You'll leave the dealership happy.

Very good! I worked with Sales and Leasing Consultant Casey Clark. The experience was seamless. The walk through with was very helpful! The was car looked great!

Great experience as always. I’m very happy with the service. Seamless and flawless. I also really enjoyed my electric loaner (BMW i4).

Excellent professionals at this location. They know what they are doing for sure and make it smooth

I had an excellent experience. The team was very friendly and helpful and the service was timely. I definitely will recommend this location for service and purchasing a new vehicle.

My sixth purchase with Fairfax BMW since 2003 and have never been disappointed with the customer attention to detail and a smooth process from start to finish and then the high quality vehicle service. Hi

Perfect service, best prices in the area. Very professional approach. I will definitely buy my next car from BMW of Rockville again. This is my second car from the same dealership.

Jae was a great sales person! He was patient and helped steer me to the right choice. No pun intended.

Good for the most part. Sometimes slow to respond resulting in the car I was interested in being sold while I was waiting for information.

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

I understand why BMW of Owings Mills is rated a top dealership. David L. Was a pleasure to work with and extremely helpful throughout the entire process. His knowledge about BMW and his customer service was a huge factor in my decision to purchase my 2022 X7. I was in and out the door with my dream car in less than 3 1/2 hours.

Slow but pleasant. Every person was very much aware of the reason that was at the BMW Towson dealers and automatically placed my car in the appropriate repair line.

The Sterling Service center always exceeds my expectations. Always happy to see Tasha who take great care to go above and beyond every time I’m there.

I’ve been to a few BMW dealerships for service on this and other vehicles. As with any dealership experience, it pays to use a single service advisor versus taking whomever you can get. The experience is best if you can develop some kind of rapport with a single person. Dealership service experiences are generally just ok and Sterling can be hit or miss as well. Some things are not great - it’s almost impossible to get a human on the phone, the check-in system is confusing; you’re supposed to wait in your car for someone to come to you, but you end up sitting there so long you wonder if anyone notices you’re there and if you approach any of the service advisors at their desks, they send you back to your car. But if you can get someone on a good day and get on their good side, the service can be better than average. I’ve had better than average experiences with Julie and Sarina if you want to start with them.