All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
It’s a utility vehicle form drivers!
by Eurotrash fan from Bend, OR
January 13, 2019
This 4000 lb behemoth handles like a sports car.
I’ve always been a car guy. 3 series coupe or Audi A5. So when I needed room for the family, suvs seemed boring. Then I drove the x5. You really don’t have to compromise. Plenty of room, handling, and a range of engines from capable to frightening (x5m.)
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Debbie from severn, md
October 30, 2018
This is a great automobile, after having a larger SUV, this automobile will save on gas and space in our garage. I'm excited to own the BMW X5
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Love it. Very Sporty
by boilerfan from Greenville, SC
October 23, 2018
This XUV met me needs for a sporty utility vehicle with plenty of rear seat room. Quick from the start, handles great. Apple Connect was a plus.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Early Review - So Far So Good
by Rsook from Toronto
January 2, 2019
Pros - style, comfort, features - cons, terrible function for the read entertainment system, cargo space is poor, rear window design and wiper system need work, gas mileage could be better
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Most beutifule and reliable car I ever drove
by meshmesh from East Greenbush, NY
December 24, 2018
Luxury, great in gas, getting so many wonderful feelings and comments on the road. Great trunk size, great for long trips and local commute. I do recommend as number one choice SUV.
Though live 200 miles away the dealer. I'd like to visit for they have several car models I like.
They didn't contact me after I sent message to them via cars.com.
Also the salesman didn't give me any discounts.
Worthy of a purchasing. Recommend to friends and colleagues.
Reliable and fun to drive
by Aremmy from Indiana
August 22, 2018
I love how my BMW drives and handles. I have drove over 40k miles in 2 years and we have not had any issues. Great car!
Highly recommend this place! They are really nice and patient with you. Our sales guy stayed after closing time to make sure we were pleased with our decision.
Comfort + performance + styling = Awesome
by GG0070 from SPICEWOOD, TX
January 8, 2019
Comfort + performance + styling = Awesome. They don't call the BMW the ultimate driving machine for no reason. Imagine driving a car that handles and performs like a small sports car, yet is the size of an SUV, and as comfortable as your dad's old Cadillac or Lincoln Continental.
I had a great experience. Leonard Wilson was an amazing and knowledgeable sales rep!! Will be doing business here in the future! Thank you Carmax!
It's been a great car
by Brandon from Ontario
January 10, 2019
It's a great car but you have to make sure the maintenance is done. That's why I purchased the maintenance program. You cant beat 2k for 3 years worth of maintenance. BMW has the game rigged with that deal. Then Anthony zabala over at BMW of Ontario makes the whole process so much better.
I really don't know where too begin with the young lady Omni on today...she was my friends saleswoman but I had purchased a car over the phone the information that she had given my friend I told her I had been explained any if that she began too be my saleswoman as well..I can really write a book on her today But, just know with a person like Omni you will have customers coming back...Very,Very Friendly ,Excellent customer service, Explained the buying process thorough!! I felt as if I had been knowing her forever!!!! Satisfied Customer I am!!!! Thanks Omni Binion!!!
Great Family Car, Expensive to Maintain
by Jamaine from San Antonio Texas
December 23, 2018
This is an excellent machine for hauling small families around town. I bought a used one at 23k miles. It’s diesel, and gets 30miles hwy and 27miles combined, with eco mode and and full tank, saves 12miles additional miles, most I ever saved. Performance is great too but you have to put it on sport mode to get a real BMW experience. There’s minor outside noise with moon roof fully opened but you get an airy cabin feel and the views are great. Navigation is very poor, I never managed to put directions while driving and mine is very outdated, it’ll cost $250 for an upgrade. Head up display is very small. If lean your head off the upright position it goes away. Here are my pros and cons.
PROS: Perfomance never disappoints, with adaptive rear suspension you get truly altimate driving machine
Auto hold and Eco mode combined, good value for your money.
This is the best Diesel engine i have ever owned
CONS: Great infotainment with poor iPhone intergration. Sometimes it won’t play Apple Music, you have to dig down and do numerous reboots to have it display Pandora.
Eco Mode is great but ride feel is severely compromised
Additional options and extended warranties can skyrocket the price very quickly.
This is a great car and would recommend it to anyone. No maintenance issues hear to report.
Chip goes out of his way to make sure that his customers are in fact satisfied in every aspect of the sale. Good personality and great attitude with potential and existing customers and naked it easy to come back for more.
Luxury car with reasonable price
by Rem0713 from Diamond Bar, CA
July 17, 2018
This car is pretty good, the overall performance is awesome and it gives good sight compared to sedan. If you wanna try SUV sports, this is the right choice.
Online communication was very helpful on how the financing works for someone with no credit.
priced right for a 2006 bmw x5
by tareq from philadelphia pa
January 5, 2019
i cant believe what i paid for this suv. it runs great and is priced right. i went to some many dealerships to find this vehicle because its my dream vehicle and now i own it. thank you so much anna and adam i owe u guys
No hassle, quality product, friendly staff, excellent service, satisfied new customer!!!
My First SUV. Love It!
by BMW for LIFE from South Bend, IN
January 14, 2019
Owned 2006 535xi so time for a new car. Test drove 6 other comparable SUV's thinking I would change brands but nothing drives like a BMW. As a Realtor vehicle is comfortable for my clients, technology assist in safe driving and BMW style. My highest recommendation.
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