Used BMW X5 for Sale in Mountain View, CA

I brought in my 2014 BMW i3 for an in-warranty service as my dashboard was showing a malfunction with airbag module. I was promptly assisted, given a loaner as the diagnosis and service would take more than a day. I was given updates every day at 5pm on the status. Although the actual service took 4 days, it did not bother me because I had a loaner, and also becoz I was kept updated on the status all throughout. A couple of days after the servicing was over, I got a call from my service advisor (John) asking me how my car was doing. I really appreciate that !

Great vehicle And I love the split tail gate. So far so good and also the heads up display seems to be very helpful as well.

Brandon Casey provided excellent service and even advice for my car which i did not usualy see otherwise at other dealerships. My battery needed replacement but was within warrenty perior. But there was a diagnosis which is required to see if i am eligible for the replacement which itself cost $250. Casey helped me know that i have a very high likelihood of not being eligible for the replacement because my usage was really really low. This helped me save the $250 and also he gave me advice on how to save it next time with a tirckle charger. Appreciate the honesty and wealth of info that was provided to me

Previously had 2016 BMW X3 which was a great car. The re-designed 2018 X3 didn’t have as tight of steering and felt slightly lower in seating position. I test drove the 2018 X5 and loved the higher ride, the tight steering and beautiful interior. My old X3 felt a bit sportier and quicker but the X5 is more powerful. Love it!

I get all my maintenance and service done at this dealership. I live in Milpitas so I can either go to BMW Fremont or Steven's Creek but I chose to go BMW Mountain View. My SA, Branden Casey is extremely knowledge, prompt, and courteous. The two techs, Dan and Greg do great work. I appreciate good communication when it comes to what is being done to my car; Branden, Dan, and Greg are great when it comes to this.

Owned 2006 535xi so time for a new car. Test drove 6 other comparable SUV's thinking I would change brands but nothing drives like a BMW. As a Realtor vehicle is comfortable for my clients, technology assist in safe driving and BMW style. My highest recommendation.

Excellent service. My appointment was at 7:20am. After I was checked in they called an Uber to take me to work - and at the specified time at end of day another Uber to bring me back to pick up my car. They really take care of you.

The BMW dealership worked with me to understand the features of the X5 and it performs as expected. Looking forward to many years with this vehicle.

My service experience was stellar. Brandon actually spent time with me and "listened". By listening to me, he was able to dial in a solution to a sporadic issue I had been having for over two years. He tried something and it worked. Everyone there,bincluding the gal at the loaner car desk was professional along with having cheerful attitudes. I will always take my car for service here, and when it's time for a new car, I wouldn't go anyplace else. GOOD JOB, Mt.View!!!

Love all the safety features. Very comfortable ride. My husband loves the extra room for his size. Loving all the extras. Definitely luxurious and look forward to the first long road trip.

My husband and I recently purchased a previously owned 328i in the Bay Area from one of the BMW dealerships. We decided to move service to Stevens Creek BMW due to in adequate service at another dealership. I was lucky enough to get helped by Ricardo who is amazing. He went above and beyond evaluating and determining the exact status of this car we recently purchased. Through his attention to detail and just overall high level of customer service, he discovered a few repair issues that were over looked prior to purchase. He worked extensively with our extended coverage we purchased to have an inspector come to location and approve the repairs to be done. We are really grateful and now feel we safe and that our carnis in great running condition. Especially since our son will be driving it a lot as well. I’ recommend Ricardo and Stevens Creek BMW any day of the week!

I drove this car in a test drive I was scared I droped the gas the car down shifted and started flying I almost got pulled over and idk but some how the twin turbo was screaming

BMW of Fremont is more like your "neighborhood mechanic" than a traditional dealership (but in a GOOD way). They went over my vehicle and even things I suggested that might need to be serviced/replaced, they came back with an honest response "we don't believe that's necessary", rather than the typical experience where you go in for an oil change and come out with a list of 20 "repairs" you didn't know you needed at a horrendous price. They treat you like you'd treat you: honest, fair prices, and only recommend the truly necessary work, rather than pad the bottom line with unnecessary "inspections and preventative maintenance". I can respect that, and so should you.

The vehicle is very comfortable and quite powerful. It does not however have all of the features that I thought it might. It is probably due to the fact that it is a base model

I came in on a Saturday expecting a long wait, which was inevitable. However, Anthony made the service experience much better. He was courteous and professional throughout the process. I also spoke to Jorge from sales about my wife’s car while I waited. Despite not being ready to get the car today, he was courteous and extremely helpful with all of my questions. I’ll definitely be back in June to lease her new vehicle from BMW of Fremont, you guys will be my go to dealer. Thank you again!

If you like driving cars, the X5 is for you. I have driven Infiniti's, Lexus, Lincoln, etc. All of them have their xxxxxxand con's however if you enjoy a good driving experience in an SUV, the X5 is a great choice.

Tyler was informative and helpful, he also waved-off the visit fees($50) which is applicable for each visit, after the BMW 4 year warranty expires until you have CPO warranty, i was just couple of days out of warranty and he was considerate enough and courteously waved it off. I went there for the engine check light issue and he also took care of my service as it was nearing, which avoided me an additional visit ,once again Thank you Tyler.

This truck has exceeded my expectations for an SUV. It feels like I’m driving a luxury sedan instead. I love the ride and it’s a very reliable vehicle in every type of weather.

Awesome customer care was provided throughout the process of ordering my M3 to taking delivery. Jerry was very receptive, knowledgeable, diligent, and professional. And now I am driving my dream car! Thank you Jerry and the staff at BMW of Fremont, for all your expertise and dedication!

I have been amazed at all the things this car does. It is so comfortable and has so many things to make life easier. It parks itself, has heated and cooled seats and a heated steering wheel. So thrilled with this car.

Excellent service! Jessica promised to have my car fixed by 1pm and I was out of there by 12:30.

The truck handles like a dream! I love having a truck that feels like a car. No other vehicle on the road can drive like a BMW!

Last Friday I had driven from Sacramento to San Jose, and my 530BMW stopped abruptly. AAA towed it to Stevens Creek dealership, and the service representative Riccardo Forleo attended to my car in a timely manner, considering how busy they were at 5pm. Riccardo was very professional and compassionate about my need to return to the Sacramento area. He thoughtfully organized a loaner car. The next day he called to explain the results of the diagnostics and the estimated cost to repair. He graciously waited for my response until I contacted by son-in-law, a mechanic, who then supported the estimate. After the work was completed, he immediately called, so that I could drive back to San Jose and pick up my repaired car. I was very satisfied with my interactions with Riccardo and the BMW dealership.

We really enjoy driving and riding in this vehicle. You have plenty of power if you want to pass another vehicle. A very reliable vehicle.

I took my BMW X5 due to the TPM keeps showing even when the tire pressures were good. The right rear tire was replaced & still the sensor lite came on. Took it in for the 2nd time and it seems that the problem is resolved. I've driven it X2 days & thus far the sensor lite has not come on. Tatum Dingh was the advisor who assisted me.

This is my fourth BMW. It's unbelievable how BMW can keep advancing their sophisticated technology through each model cycle, obsoleting so much of the previous.

Look around first so you understand that their prices can't be haggled but it is worth it. I couldn't find a single car within $1K of their price. And the quality of the car was outstanding. Easy. Great kid's corner keeps them occupied too. No pressure sales is a beautiful thing.

I waited for the day to finally own a BMW SUV and that day is now hear. I bought it for my Birthday and I’m fully enjoying it,

Greeted when pulling into SC BMW's driveway from the Stevens Creek Blvd. Progressive interest when the engine light came on mysteriously, of course there was no scheduled visit appointed, but the guys went out of their way to investigate right away. And just my lucky day! A quick review of the diagnostic was a code that linked to a recall on a new technology sensor, replaced and resolved. Who can ask for more while waiting and offered coffee, tea, and danish. I soon zoomed back out onto the wild of the Steven's Creek with my Happy Customer Kit...

I have owned this car for 2 years now and I have driven it for 25,000 miles. I am overall pleased with the car. In fact, I test drove it by chance, more out of curiosity than anything else, and I was immediately won over and decided to buy it after trying a shortlist of about other 10-12 SUVs. Is it perfect? No, but it is not half bad either. FUEL ECONOMY. I have the 6-cylinder, 4 wheel drive model. I drive about 30% city and 70% hwy. From LA to SF I have achieved 25.6 mpg on all hwy by exploiting the coasting ability of this heavy vehicle. Overall, at 25,000 miles, my average is at 22.2 mpg. Pure city driving is painful and I do not think one can achieve more than 16 mpg. Definitely not more than 17mpg. The tank is large and the range is excellent at over 500 miles of pure freeway/highway. I do not drive slow. In fact, I have taken it to over 100mph and I like to drive it in sport mode on the local canyon roads as well. However, I do not accelerate and brake all the time. COST OF MAINTENANCE SO FAR. So far $0 as it is still under warranty. Brakes... at 25k miles, according to the computer, I have still 18k miles left on the front brakes and 28k miles left on the rear brakes. So, you do the numbers. Tires, I am afraid that the Pirelli run flat tires it came with will probably not last for more than 40-45k miles. That I am disappointed. I was hoping for at least 60k miles, frankly. In 2 years I have never burned rubber as, frankly, I could not care less. 2 oil changes (free). According to BMW my driving is much better than average and the computer asks me to change the oil every 11.5k miles instead of the more typical 10k miles. COMFORT and RIDE. I do not like the standard seats one bit. Ugly and uncomfortable. I immediately went for the luxury seats which allow for seat extension and multiple contour controls. BMW should be ashamed to sell a car in that price range with those cheap standard seats. That cost me an additional $2k, but I have not regretted it, not even for 1 second. The ride is comfortable, but on bumps the car is not very pleasant, not at all. My old Honda CR-V is way more comfortable going over bumps and I can even take the bumps at higher speeds than with my X5. Noise insulation is excellent though. Not like a $100k+ car, but excellent. The Jaguar F-Pace, for a comparison was 2x noisier than the X5 when I test drove it. Beautiful car, but too noisy, frankly. Passenger seats excellent and so are the back seats. Sometimes when I need to work on my computer in between meetings I seat there and it is very comfortable (I am 6'2"- 240). Cargo space is not huge, but more than adequate for me. Third row of seats is of no use to me and so I cannot comment on that. ISSUES. Nothing mechanical or electrical, thankfully. During the first year, on several occasions, we experienced an extremely unpleasant smell coming through the A/C or ventilation system. In a few occasion it was so bad that we had to open the window. I am not dreaming it as my wife and, in one occasion even a passenger in the back seat, reported it. I felt ashamed to have a passenger experiencing that. It was bordering the nasty. Of course, when I reported to BMW, they had no idea, but other people I know with the same or different BMW models reported a similar issue. Is it condensation during the hot days of Summer? We do not know although we experience it mostly in the hot days. Another issue is with the stop and go. No complaining about the feature, but when starting uphill, even slightly, often the car produces a short cranking noise. Never happens on flats or downhill, though. BIGGEST SURPRISE. It is not a cheap car to use, but I was surprised by the cost of the license plate sticker which, in California, comes to almost $600/year. Insurance was also a surprise, although I was kind of prepared for it. I carry a good amount of insurance but, even with a clean driving record, I am shelling out around $2,400/year. When I compare it to my Honda CR-V, the only huge difference is the collision entry. AAA told me that X5 are very expensive to fix and therefore the high price. FUN FACTOR. I will not deny that it is a fun car to drive. Besides, I had to buy it after test driving it for 1 week (car rental). However, the 0-60 in 6 seconds is nothing to brag about. With the bigger engine it would be a different thing, but that model has many more issues and fuel economy is horrendous. In sport mode it is quite a bit of fun!

I purchased a BMW X5 on 7/2. The sale person, Ricky Tan, helped us find what we wanted and how we wanted the car would be. He answered whatever questions we had. He also brought a few cars and let us test drive. Another staff, Bill, was also very friendly. Overall, i really appreciated the helps and satisfied with the car we've got.

I love this car because it is easy to drive and control. This car has a automatic hold itself function during stopping in traffic flow.

This review is for the complimentary oil service I have on August 23rd for my new EVO. The facility is very clean and staffs are professional, the waiting area is large with comfortable sofas and free WiFi. The oil service was done quickly and the service adviser, Fernando, is very nice and professional. I will definitely go back for my future services and repairs.

This 4000 lb behemoth handles like a sports car. I’ve always been a car guy. 3 series coupe or Audi A5. So when I needed room for the family, suvs seemed boring. Then I drove the x5. You really don’t have to compromise. Plenty of room, handling, and a range of engines from capable to frightening (x5m.)

Shift is a bit different as they are not actually dealers but consignment for the sellers. A slightly different yet interesting approach. They basically are a mobible auto selling business that comes to you. The cars are inspected, clean and offer competitive pricing. The salesperson lets you take your time, drive the vehicle and offers info and financing and extended warranty options. This is a great idea and hats off to the group who started this business.

Loved my 525xi and equally love the X5. BMW’s are the best for comfort, style, reliability and zip. It meets all our needs and expectations

Our car was totaled, no one was hurt, however, being retired we had a limited amount of resources to purchase a reliable car. SHIFT provided us with a detailed check list, the carfax information, lots of photos of the car and best of all, they will drive the car to your location, you can test drive it and if you decided you want to purchase, they handle all the paper work. What could be more street free. We bought the car and are extremely happy

Car meets the need and comfortable to ride in. Performance is good. Has plenty of leg room and spacious in the front row. Second row can use little bit more room.

very responsive, knowledgeable, eager answer all my question

This is a beautiful car, drove amazingly! I would definitely recommend. It was big enough for my family. It fit all my needs that I am looking for in a car