Used 2022 BMW X5 PHEV for sale near Pico Rivera, CA

This is my second time bringing my BMW here, and I have to say I LOVE the staff here. They are all friendly, knowledgeable and extremely helpful. From Paul my service advisor who took care of even my minor issues to Amanda who got me a ride to work. Everyone really makes you feel like family. I love my BMW and this dealership is one of the reasons owning a BMW is so enjoyable.

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

Ram was a perfect and nice guy. He helped us with all of our questions. Tried his best. He was respectful and honest.

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

had an outstanding experience working with Adrian Kim, my service advisor at BMW Buena Park. From the moment I arrived, Adrian was professional, attentive, and incredibly thorough. He took the time to listen carefully to my concerns, explained everything clearly, and made sure I felt informed and comfortable throughout the entire process. What impressed me most was his follow-through and communication. Adrian kept me updated every step of the way and went above and beyond to make sure everything was handled properly. It?s rare these days to find someone who truly takes ownership and treats your car as if it were their own?Adrian does exactly that. Thanks to him, the entire service experience felt seamless and stress-free. If you?re going to BMW Buena Park, I highly recommend asking for Adrian Kim. He?s one of the best in the business.

Very attentive sales person (Greg Martinez). He was very patient and helpful. Very attentive sales person (Greg Martinez). He was very patient and helpful. Very attentive sales person (Greg Martinez). He was very patient and helpful.

Best car buying experience ever!!! Jimmy and Juan at STG Bellflower hooked me up. Everything went smoothly and was out of there in no time. Go see these guys and you’ll be in good hands. See y’all in a few years for my next ride 😎. Thanks guys!

Adrian Kim is an attentive, detail oriented, and personable service advisor. Even though things did not go as expected (happens with mature vehicles), I enjoyed working with Adrian. He made sure to make the situation right and gave me valuable feedback on my vehicle. Thank you, Adrian!

We had a great experience with Pacific BMW. The car we purchased was beautiful and we got a great deal for it. The only negative part of the purchase was the actual buying process. It took a little longer than we expected and maybe it could have been a bit more streamlined. But in the end, the car was worth the wait.