New and used 2025 BMW X5 PHEV for sale near Elk Grove Village, IL

**Exceptional Out-of-State Buying Experience Thanks to Shyann Jones and Westmont BMW** Purchasing a vehicle from out of state can be a daunting task, but our recent experience with Shyann at Westmont BMW made it incredibly smooth and enjoyable. From the very beginning, Shyann was attentive, responsive, and went out of her way to provide all the information we needed to make an informed decision. She promptly sent detailed photos and videos of the BMW X7 we were interested in and answered every question we had—no matter how big or small—with patience and transparency. Unlike many other dealerships we contacted, where sales reps were hesitant to share even basic information without an in-person visit, Shyann was open and accommodating from the start. She never pressured us and instead focused on making sure we were comfortable and confident in our decision. When it came time to travel to Illinois to finalize the purchase, Shyann had everything arranged. She even coordinated our pickup from the airport, and when we arrived at the dealership, the car was fully detailed, paperwork prepared, and everything ready for us. She took the time to walk us through all the features of the vehicle, and the entire process—from test driving to signing—was efficient and stress-free. Thanks to Shyann Jones and the Westmont BMW team, buying our BMW X7 was a seamless and truly positive experience. We wholeheartedly recommend them to anyone—especially out-of-state buyers—looking for excellent customer service and a hassle-free car buying process. - Jay

Great service and care. Flexible with time and scheduling. Great driving machines require great service and bill jacobs BMW/MINI provides just that.

I am on my 3rd Beamer, my husband his first. I have always been impressed with BMW of Barrington. Not only are the cars the “ultimate driving machine” but the service is outstanding. Bob O, who I worked with from the service department was accommodating, responsive, and professional. The service technician did a great job. BMW of Barrington really knows how to make you feel special and go out of their way in how they work with their clientele.

Ever bought a car in an hour? Go to Knauz. I was amazed. Including a short test drive, financing, and a car wash we were on the road in just over 1 hour. Brandon did a great job.

Humberto was great! Good customer service, would definitely recommend the dealership for your next purchase!

My sales person Sebastian was so helpful and went all out for me. I left with the biggest smile on my face ...... Thank you!

I knew what I wanted, and had some specific and unique criteria that I was looking for in my BMW build, and Alan Sahagian was great to work with. He was very prompt, professional, and searched far and wide to locate a vehicle that we were able to do a deal on. Very seamless and non adversarial in coming to an agreement.

Jacob has been an outstanding service representative. He ensures all our needs our met when one of our vehicles is in for a service. He ensures we have a loaner vehicle setup and always ensures to layout a detailed breakdown of needed and upcoming maintenance. He makes us feel like family whenever we're at Bill Jacob's BMW Naperville...couldn't ask for a better experience than Jacob.

My service was seamless. Lee was excellent and took great care of my car and me. Touched up all my scratched wheels. Highly recommend Knauz and Lee

I have been a customer of Laurel for over 30 years and always have received the finest service. I highly recommend. I especially have the highest praise for my service representative, Alexis. She goes above and beyond to make sure I receive the finest treatment.

I just picked up a new BMW X5 from Bill Jacobs. Th process was smooth and stress free. My Salesman, Kwaku, kept me up to date through out. Give Bill Jacobs BMW a shot when you are in the market for a car.

I (and my family) are long time BMW customers and Laurel BMW is our place to go. We have made some consistent and really good relationships there which keep us coming back for sales and more often service. My most recent visit for my 5 series was more maintenance than repairs, but it was handled efficiently, professionally with an extra eye to go through my car (103,000 miles) to keep me going safely and comfortably until I am ready for the next one

it was just some presales questions and they were quick to reply and offered a lot of assistance.

Jerry in service department really took great care of me. Alex in sales as well. 5 star experience every time I go to Fields BMW.

I had an issue with my coolant that could not be identified when I went to another dealer. When I went to BMW Northfield, they were able to figure out what was wrong and fix everything really quickly. They were also very helpful!

The dealership contacted me and followed through on everything I asked and needed of them. Great overall experience.

Vel is a great sales guy. Very responsive and will work with the customer. We drove from MI with a trade in and they honored their offer. There were a couple minor things like steering wheel was more worn than we would have expected given the nice condition of the rest of the car. Small headliner plug interior for convertible top was missing. Other than that it was a smooth transaction.

Hi- I had the opportunity to work with Shyann Jones. She was amazing and very responsive to all the question I had regarding the used car. She was very prompt and stayed with me throughout the buying process. Mike from finance was also very helpful in the buying process. The whole dealership experience was awesome and I would buy car from them again. Please ask for Shyann when you are buying car at BMW Westmont.

I?ve been going to Laurel BMW since I bought my Z3 in 2000 and have had outstanding service since. My service advisor, Jay Buis, has always been behind all my service needs through the years.