Used 2022 BMW X7 for sale near Monrovia, MD

Latasha, is absolutely amazing as well as Mason and the technician who did my oil change! You are all so amazing, kind, and knowledgeable! I fondly remember Dr Bill as I like to call him and Rashad who also was very amazing as well as many other people I met!

Working with Josh was great. He kept ne updated during the entire time I was there. For what I needed done, the work was done in a timely manner.

As a new owner of a Mercedes-Benz I strongly recommend Koons Mercedes-Benz of Catonsville and not some **** _____ independent shop in the area. I was not looked down on in anyway because my car was an older used car with over 200 thousand miles on it. Ms. Jackie Pressman literally went above and beyond to explain to me everything from getting the initial diagnostic to the oil changes to the follow up.

They went above and beyond to ensure that I received the vehicle I was searching for. They even held the car for me after closing hours so I could return the following morning to complete paperwork. Thank you!

I had a oil change and transmission check. The work was done quickly. The service lane assistant Alli Smith was very professional.All work was done well.

Great service from service rep and team. The valet service time was provided as requested.. pickup and returned.

David, my service advisor was extremely helpful. In particular he helped me ensure I was using the best coupon for an expensive brake service.

My recent experience with Len Stoller Lexus on Reisterstown Road was perfection. Daryl S. & Joe handled the transition with ease and comfort. Their service was only eclipsed by the car itself. Amazing!

Mr. Jose Redd is the employee you want to work with. I had the great fortune of helping my niece get her first car. We had been to other dealerships where we first had to get the attention of a salesperson just to see if we could find a car for her. When we walked into Jim Coleman, Mr. Redd immediately walked up to us, and asked if he could help us. His demeanor indicated to me that this was going to be an outstanding experience. Mr. Redd was attentive. He answered every question from our party of four and at the end of the encounter, it felt like we had made a lifelong friend. When we moved over to finance, I expected to be pressured and we were not Mr. Bienvenue was outstanding and the great customer service experience we had started hours early was extended into the contracting process. I have bought four cars before. This was by far THEEEEEEEEE best experience I've ever had in my life. I wish that I was in the market to buy a car (I'm not because my car is three years old) because I would definitely want to broker my deal with Mr. Redd. Outstanding! Personable! Attentive! Excellent! I recommend Mr. Redd without reservation. Thank you for making my niece's first car buying experience one she will never forget.

My husband and I purchased a vehicle from this dealership and it was a great experience. Our salesperson Jeff was very knowledgeable and helpful, and our finance POC Sarah was wonderful also. The overall process was very smooth and we would definitely give them our business again.

Milo was tops. I give him 5 stars for service and professionalism! He was knowledgeable and helpful.

Medhat and the Lindsay of Dulles team made my car shopping experience so smooth! They was responsive and helpful. Great place to buy a car!

Tasha, service rap kept me informed of the status of my car. She was professional and answered all of my questions in a timely manner.

You get the highest score only because of Latasha Huffman. She is very attentive and listens to the customer. She took great care of me and my daughter. She goes above the norm. Great asset. Ya’ll’s customer service went down hill. I came when they had hot chocolate cookies and really cared. Don’t know what happened to y’all. Look at Acura Honda in Chantilly if you care to know what great customer service is. And treasure workers like Latasha

Always enjoy my service at sterling Bmw I can always get in and out without delay

With covid and with a 7 month old, we really didn’t want to spend hours and hours at the dealer. We worked most of the deal out over the phone and had minimal to do when we arrived to test the vehicle and sign paperwork. I read a lot of reviews mentioning Fred and I full heartedly stand behind everyone who has said he was amazing to work with. He helped make this a seamless and enjoyable process. So far we are thrilled with our purchase. We look forward to returning when time for our next purchase.

I was taken on time, explained about the wait time for my service, and service was completed as explained. I was totally pleased with my service.

I received service recently at Ourisman Kia concerning a recall notice involving its electrical wiring. I am grateful for the tech people and customer service folk there for remediating it quickly, efficiently and courteously. I dealt in person with a staffer named Diego. He was knowledgeable and polite. Recall notices are not what most look forward to. The people at Ourisman Kia made it an stress-free encounter. Thank you.