New and used 2025 BMW X7 for sale near Konterra, MD

Process was uncomplicated. Sales person, Thomas, was extremely professional. Finance Manager Jaafar was not pushy and extremely professional. Kamran gave me a rundown of the operating procedures. All theee people are exemplary employees in my opinion.

Awesome to drive. Smooth around curves. Barely feel bumps in the road. Most comfortable seats ever had. Solid. Beautiful interior and exterior! Easy to park. Lots of room!

As usual, BMW of Alexandria provides friendly, professional and efficient. The entire team from sales to finance provides great customer service and explains everything well. You'll leave the dealership happy.

I understand why BMW of Owings Mills is rated a top dealership. David L. Was a pleasure to work with and extremely helpful throughout the entire process. His knowledge about BMW and his customer service was a huge factor in my decision to purchase my 2022 X7. I was in and out the door with my dream car in less than 3 1/2 hours.

As of now I have visited them about 5 times, and have never had any less than exceptional service, from the sales to service, to customer service. Highly recommend

Fast, friendly and efficient service. Great product knowledge. We also got a great price for our trade-in. The pre-owned vehicle condition was like new.

Had an awesome experience with salesman -Erick Bautista from beginning to end of purchase at BMW of Fairfax. Originally found my Range Rover Evoque online. Reached out to dealership and spoke with Erick. Completely professional, personable, knowledgeable and NOT pushy! Immediately sent pics/ info on car along with carfax. Very transparent!!! I usually dread going to buy a car. Not this time! It was the best experience I have had to date. The dealership is beautiful and all parts of the deal went like a good oiled machine. If you’re looking for a great deal and salesman—-call or go see Erick Bautista. You will not be disappointed. Love my car!!! Thank you Erick.

My car experience was excellent. I found my new car online and it was available at the Rockville dealership which is a nice facility. I was not at the dealership for hours. It was a fast process and when I picked up the vehicle the next day they took their time showing me how to work the elaborate features in my car. Great and friendly staff. Shout out to my salesman Brian.

Good for the most part. Sometimes slow to respond resulting in the car I was interested in being sold while I was waiting for information.

Title: Exceptional Service Experience at BMW of Alexandria! I recently had the pleasure of taking my car to the service department at BMW of Alexandria, and I cannot express enough how impressed I was with the entire experience! From the moment I walked in, the staff was welcoming and attentive, making me feel valued as a customer. The service team quickly expedited my appointment and took immediate action to address the issue with my vehicle. They demonstrated a high level of expertise and professionalism, which put my mind at ease. I appreciated how they kept me informed throughout the process, ensuring I knew exactly what was happening with my car. Not only did they resolve the problem efficiently, but they also went above and beyond by cleaning my car thoroughly. It felt like I was driving a brand-new vehicle when I left the service center! Another highlight of my experience was the convenience of their online payment system. It made settling the bill quick and easy, allowing me to get back on the road without any hassle. Overall, my visit to BMW of Alexandria's service department was seamless and stress-free. I highly recommend them to anyone in need of service for their BMW. Thank you to the entire team for your outstanding service — I will definitely be returning for my future service needs!

My service manager Tom M is amazing at West Columbia Land Rover. Both of my Land Rovers had to go in at the same time. They go one of them back in less than 12 hours (new alternator) of going in. Then other one was ready the next day.

Everyone was very professional and the atmosphere was great too. DONTE was fantastic explaining everything to me. This is my first BMW and service being done.

Everything was perfect. Andrew helped me kindly to get the car. I recommend it for everyone who needs to buy a new or used car.

Excellent customer service. This is the fourth vehicle purchased from them. Extremely happy with the management. I will be back in the future to purchase another vehicle in the near future.

Jon my service coordinator ALWAYS keeps me updated on the progress of my vehicle?s service. I feel like he is looking out the customer and not trying to sell unnecessary services. He does an excellent job!

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Great service and choice. Very nice and welcoming people Overall satisfied Of note, communication is not always very clear. Seems my car was not completely ready so had to come back to complete the process and that lasted 5h vs 1h initially communicated + i was asked to pay (so communication between services could be enhanced)

I was getting some service at the bmw on Owings Mills and this dealership is extremely well organized and the service is great, i to my Bmw X5 there with a lot of problems and came out like new. Mr. Derrick was my service advisor and he was in touch with me the intire time. Great jobs guys.

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

James Obrian is very knowledgeable and familiar with his inventory! This store has huge inventory and they are all price protected!! Love their buying process!

Recently I purchased probably my tenth vehicle from BMW of OwingsMills formally known as Northwest BMW. As always it was an easy transaction. This is why we keep coming back… Everyone is friendly and welcoming they continue to go the extra step to make sure you are happy and satisfied with your purchase. The employees may have changed over the years but the standards and expectations as a customer are still exceptional. From the Sales Department, to the Technicians and the Service department and every where in between you can expect to be treated with professionalism, courtesy and respect. Which is why I would highly recommend BMW of Owings Mills everyday.