by An EXTREMELY Satisfied customer from New Jersey
November 5, 2018
4.9 (2644 reviews)
I recently purchased a 2008 Acura RL from BMW of Devon. The dealership itself is visually appealing with a host of models on the showroom floor. Upon arrival (which was a Saturday . . . the busiest time to shop at ANY dealership) I was not greeted however a very attentive hostess asked if I was being helped and promptly had someone assist me with a test drive. Andrew, my sales associate, was extremely personable and helpful. As a person that do not like wasting my time, I cut to the chase and started the purchase process. Without going through all the details of my purchase, I'll summarize by saying EVERYONE (from the used sales associate, manager and finance manager) did an excellent job ensuring my purchase experience was a great one. The reason I felt compelled to write this review is because although I did not purchase a BMW EVERYONE at the dealership treated me as if I was purchasing a 2017 7 series, and that speaks volumes about the dealership. I DO plan on leasing/purchasing a BMW soon . . . and I can say without a doubt that I know where I'm going.
2019 BMW X7 xDrive50i Review
The BEST SUV you can buy !!!!!!!
by KobotaBA from Lovettsville, VA
May 6, 2019
5
This SUV exceeds all your expectations. It handles great. It’s ride is amazing & the handling is fantastic. The interior and the features it has is more than you can imagine. Try the BEST RIDE OF YOUR LIFE!!!!
The level of service that Rich (the service manager) provides is hard to find. I purchased my vehicle about 4yrs ago and have continue to have it serviced at the dealership because of Rich.
2019 BMW X7 xDrive50i Review
Best test drive ever
by Seapurr from Lake Bluff,IL
April 18, 2019
5
The 4.0 is version is responsive, and powerful for what I need it to do. Whether you are driving the country backroads or cruising down the highway it was very comfortable.
We have been purchasing vehicles from the Thompson Organization since the mid 80's owning various Toyota, Lexus, and BMW products. Not only are the products top-notch but the sales and service departments are exceptional and are 100% customer oriented. Just purchased a new BMW X5 this week. The sales person, Dave Fagan, was very knowledgeable and courteous and spend a lot of time with us prior to and after the sale. A very pleasant experience overall. Planning to purchase a Toyota 4Runner next week. Trade-in values offered are also very fair.
2019 BMW X7 xDrive50i Review
Excellent luxurious and very very well built
by Sid Sinha from Minneapolis
April 11, 2019
5
Beautifully built and solid features. The air suspension is phenomenal and makes for a very smooth ride. I’ve had this for a 10 days and living in Minnesota already experiences a late winter 15” storm. The traction control is very good too. While the large grille was dissed initially- in person the car is gorgeous with the grills perfectly proportioned.
I need to first tell you that I live in White Plains, NY in Westchester County. 135 miles away from the Flemington BMW Dealership There are three major BMW Dealers within 10 miles of my house in three different directions. I did contact them for comparison ( even though I knew I would work with Agata). I was told by all three dealerships,..call us in December. Seriously December! Well, how did I get to Agata in Flemington BMW? I was originally referred to Agata by my brother-in-law. He raved about her and I am so happy I trusted his judgment. Since meeting Agata, I will tell you that buying a car has been by far the greatest experience ever. My current lease was not due to expire for 5 more months, but somehow, someway, Agata went to the hill and back to make sure I got a new car now... not when my lease expired like the other dealerships wanted me to. Agata worked so hard and got me what I wanted! Not only is the car new and gorgeous, it is loaded to the gills along with the M package! The kicker is that my payment is HALF of what I was paying...HALF folks HALF! Tell me...what other BMW Salesperson can do that?! Agata should be on the poster for the BMW brand!! She has made me a lifetime customer and is an ASSET to the Flemington BMW Sales Team. I also worked with Jan in finance. BMW doesn't know what a jewel they have in that office. Jan explained everything to me in complete detail to make sure I didn't have any additional questions. In addition, he helped me with tire/wheel and lease return insurance! Jan is a true professional. I arrived at 245pm, turned in my lease, test drove the new car, signed all my papers, Agata went over all the features in my car and I was on the road at 400pm!! It was smooth and not rushed! To top it all off, I missed rush hour back to New York! Hows that for service??!!! See Agata if you want a BMW. She is your go-to!!! Gratefully, Susan Stivalo
2019 BMW X7 xDrive40i Review
Best SUV ever
by X7Fan from Charlotte, NC
April 1, 2019
5
Bought a X7 40 3 weeks ago and have put 1100 miles on it. I can honestly say that it is the most comfortable and refined vehicle we have ever owned. The 40 engine is plenty fast, and it is so smooth that you think you are going 55 when you look down and you are at 80! We traded in a 2018 Volvo XC90 that couldn’t hold a candle up to the X7’s drive, comfort, and luxury. The 3rd row is the biggest I’ve seen and accessing it is simple as touching a button, unlike the XC90 that I could never figure out how to move the 2nd row seats out of the way. Reliability is hard to gauge this early on but so far so good.
I have been a customer of Kelly Jeep since 1988 and have purchased 7 Jeeps for business and for my family. I wouldn???t buy (and service!) anywhere else! I purchased my latest Jeep Overland from Tony Rago at Kelly. I was very specific as to the model, engine size, and accessories for and-of-model-year 2018. We spent several hours before Tony found the exact car I wanted 3 states away in Virginia???and had transported to PA over Memorial Day weekend. Anthony worked very hard and went the extra 5 miles to find my car about 500 miles away. The commercial discussions were short and quick because the price was fair, the trade-in on my 2006 Overland was fair, and there were no surprises. I highly recommend Kelly Jeep and Anthony Rago specifically.
Tom Terrill was an awesome BMW dealer, one of the best! He was very knowledgeable, committed, responsive, patient, and courteous (unlike the typical stereotype of a car dealer). Tom took the time to discuss all of my options in purchasing my new X1, including any promotions that would give me the best package. I got a great deal without much haggling (indeed, best deal in my area) and I signed on within a few days. Typically an ordered new car should arrive in 4-6 weeks. During this time, Tom kept me updated with detailed emails & phone calls of my X1 status and promptly answered my numerous questions. Due to extended holiday in Germany, the car was delayed by another month. Tom was determined to deliver the car to me without much delay and he worked hard to locate another X1 in the country with exactly the same car packages (I wouldn't settle for any other car packages - esp with sports seat and park control). Because I already returned my previous car, BMW Flemington sent a car service to pick me up from home on the day of my X1 pickup (45 mi). All paperwork and transactions went smoothly upon arrival. Before driving off, Tom spent some time to explain the new car features (my previous dealers did not do this). What else can I say except that I am impressed with the outstanding client service. Thank you Tom and Flemington BMW for the upfront/honest interactions and accommodations. It was a pleasure to work with you!
We worked with Hal to purchase a preowned car for our daughter. The experience was so great that we ended up leasing a new car for my husband the next day. Hal was efficient, responsive, thorough and accommodating with both car transactions. He treated us as well on the preowned purchase as he did with the 2019 new car. He even came to our house : 1+ hours always from the dealership to help set up features on the new car. We???re having new garage door openers installed and he has offered to come back to set those up with our cars. We cannot say enough about Hal!
2019 BMW X7 xDrive50i Review
New Owner of a X7 50i had to be towed to a dealer
by Used to be a fan of BMW from Saint Augustine, Fl.
March 31, 2019
3
Loved the style of the X7 for the wife’s daily driver, they offered to let me drive it and the performance was incredible... Traded a 2017 Lexus 570 that felt like a barge compared to the BMW. After two weeks and 800 miles of use, once or twice I felt a slight hesitatation in the drivetrain. Once it gave me a warning of possible driveline malfunction. This afternoon I had to drive my Son to catch a flight about 150 miles away. About two hours into the trip approaching heavy traffic in Orlando Fl. In the middle lane of the Florida turnpike the engine starts surging and cuts-off. After slowing to a crawl.. flashers on someone let’s me over to the emergency lane. It wouldn’t start while rolling shifter in Neutral. I come to a complete stop turn everything off open doors. I get it to start after 5 mins and I get going but barley, feels like it lost a cylinder or turbo..misfiring like crazy. After 3 minutes of running smoothly it starts running roughly again..I did this same thing about 5,6 times trying to get a exit, each time it restarted it ran about half as long as the last reset.Long story short... my son called a lyft driver to catch his flight and I sat for an hour and a half waiting for BMW Roadside assistance. The dealership in Orlando was geese that’s too bad, you didn’t buy it from us... no loaner car. I called back to Tom Bush in Jacksonville and the two dealers did step up and helped me with a loaner car on a Saturday afternoon...Thank you Tom Bush and Fields BMW in Orlando.
Back to the X7 for a brand new car being two weeks old and a purchase price of a $139,000. I don’t expect to be stranded on the side of the road for hours.. further more BMW refused to have it shipped back to Jacksonville where I bought it saying it has to go to the nearest dealership. I told them that I couldn’t arrange for a loaner the woman says do you have anyone that can come get you? I would seriously not recommend this vechicle at this time, I can’t remember the last time a car left me stranded...probably 40 years ago when I was a teenager and ran it dry of fuel.
One more quick note after washing the car the rear view camera quits working until you dry it out and you have to open and close each door to reset the camera? What kind of quality is this.. I’d take the barge of the Lexus back in a minute... I’m just grateful that I was driving and not my wife sitting on the side of the road waiting for this unreliable piece of garbage to be towed!
The experience was absolutely great, the process was quick fast and also efficient.. I was very pleased with there customer service .. I would definitely tell others to go this route
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