New Owner of a X7 50i had to be towed to a dealer
March 31, 2019
Loved the style of the X7 for the wife’s daily driver, they offered to let me drive it and the performance was incredible... Traded a 2017 Lexus 570 that felt like a barge compared to the BMW. After two weeks and 800 miles of use, once or twice I felt a slight hesitatation in the drivetrain. Once it gave me a warning of possible driveline malfunction. This afternoon I had to drive my Son to catch a flight about 150 miles away. About two hours into the trip approaching heavy traffic in Orlando Fl. In the middle lane of the Florida turnpike the engine starts surging and cuts-off. After slowing to a crawl.. flashers on someone let’s me over to the emergency lane. It wouldn’t start while rolling shifter in Neutral. I come to a complete stop turn everything off open doors. I get it to start after 5 mins and I get going but barley, feels like it lost a cylinder or turbo..misfiring like crazy. After 3 minutes of running smoothly it starts running roughly again..I did this same thing about 5,6 times trying to get a exit, each time it restarted it ran about half as long as the last reset.Long story short... my son called a lyft driver to catch his flight and I sat for an hour and a half waiting for BMW Roadside assistance. The dealership in Orlando was geese that’s too bad, you didn’t buy it from us... no loaner car. I called back to Tom Bush in Jacksonville and the two dealers did step up and helped me with a loaner car on a Saturday afternoon...Thank you Tom Bush and Fields BMW in Orlando.
Back to the X7 for a brand new car being two weeks old and a purchase price of a $139,000. I don’t expect to be stranded on the side of the road for hours.. further more BMW refused to have it shipped back to Jacksonville where I bought it saying it has to go to the nearest dealership. I told them that I couldn’t arrange for a loaner the woman says do you have anyone that can come get you? I would seriously not recommend this vechicle at this time, I can’t remember the last time a car left me stranded...probably 40 years ago when I was a teenager and ran it dry of fuel.
One more quick note after washing the car the rear view camera quits working until you dry it out and you have to open and close each door to reset the camera? What kind of quality is this.. I’d take the barge of the Lexus back in a minute... I’m just grateful that I was driving and not my wife sitting on the side of the road waiting for this unreliable piece of garbage to be towed!