Used 2022 Buick Encore GX for sale near North Chevy Chase, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

I unexpectedly wound up leasing a 2022 Buick Encore GX. I have been very happy with all of the features and performance of the vehicle. It is peppy, handles great and is quite comfortable. A small step down in size from a Chevy Equinox and it has worked out extremely well.

I bought a new car. Everyone was helpful. It was a good experience. I recommend this dealer. I love my new car. Thank you very much.

This car is a pleasure on longer trips. Comfortable driving seat and quiet ride. The turbo kicks in on the highway as needed with plenty of power and get over 30 mpg on the road. Our car has squeaking front brakes when backing up, but otherwise has had no issues. We haven't taken to dealer yet to get the issue corrected.

Mr. Javier very professional, in his presentation. Definitely able to relate to customers.Service was prompt.

HelIo everybody I love my car, is very comfortable, soft, good side and economic... good buy... excellent service at the north bergen dealer😁 Ginna L. Meza

I love everything about it, right up to the color of it! The only thing I wish it had is a bigger radio display, GPS display

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.

I had a wonderful experience with Caleb Polen, both trading in my vehicle and purchasing the new one. I would highly recommend Leesburg Buick GMC and Caleb.

It was flawless ... drove from Charlotte North Carolina to get a better deal and I'm satisfied ,thanks Sheehy Infiniti of VA.

My experience was excellent! The Service Advisor, Sahray Jones kept me informed of the progress of the repair of my vehicle. She made all the necessary follow-ups required to get the work completed. I would recommend Ouirsman Chevrolet to others for their vehicle service needs!