New and used 2025 Buick Encore GX ST for sale near Ladue, MO

Service Advisor, Kevin Gromer, was very helpful and professional. The tech, Ryan Hellrung, worked through lunch to complete the repair that day. Hats off to both of these Lou Fusz employees.

Being 65...using the Mybuick App to use the phone is way more challenging than I would like!! I'm not tech savvy and STILL can't figure how to get my phone calls to be heard in the cars audio! I think it's a "me problem" but wish it was as simple as linking the Android app and Mybuick app.

Always a pleasant experience. I never have any complaints about service or customer service.

ENCORE IS THE PERFECT SIZE, YOU DON'T SIT REAL LOW AND IT'S NOT SO HIGH YOU NEED A STEP STOOL TO GET INTO IT WHICH IS WHAT I LOVE THE MOST ABOUT THE ENCORE!!

I bought my car in for service, my advisor Adam was nice friendly and I had worked with him before.

Scheduled Maintenance, arrived on time, service was completed in the time frame given and on the road again.

As usual, very good service. Chad Boxdorfer was there as soon as I got out of the car. He was very polite and courteous. Got the car serviced and ready to go in the time he told me. Dave H.

I purchased a new 2024 GMC Terrain at Cardinal on November 16th. I found Cardinal through cars.com. I was connected with Martavion (Marty) Collins. I cannot say enough about the wonderful experience working with him. He was communicative, courteous, respectful, and very kind. He answered every email and phone call. His excellent level of care did not fluctuate throughout the buying process, even though he had to stay late to accommodate my husband and me. He connected me with finance manager Brittany Deeds when I had a finance question. She, as well, was fantastic to work with. She put us at ease, looked out for the best rate, and was very caring about our situation. I traveled down to Cardinal from Peoria, IL because they had the car I wanted at a good price. We were welcomed, and made to feel very comfortable throughout the whole process. They looked out for us as customers, and they did NOT have the attitude that they were doing us a favor to sell us a car. We would travel to Cardinal again to purchase! Highly recommended!

I had a chance to look at the trucks and then to test drive two of them. Maddie Metter was my sales consultant. She was very friendly and helpful. I liked that she did not make me feel pressured to buy. She answered all of my questions. There was a small dent in the tailgate that I wanted fixed before I took it home. Maddie kept me informed of the progress of the repair and I picked it up the same day it was fixed. She even texted me to make sure that I made it home okay. I wish more places had people like Maddie working for them, she made me feel appreciated, not just another sale to her.

Bruno was fantastic love him very very much very helpful and he will get a 10 star in my book if it could I will gladly recommend him to anyone good work Bruno very pleasant person keep up the good work have a nice day

Bruno did a great job demonstrating the features on the GMC truck. Knew it inside and outside. He facilitated the purchase in a seamless way.

Buying a new car at Cardinal Buick was a wonderful experience. Bruno, my sales person was very personable and helpful in explaining all the features of the car and with the sales process. I recommend Cardinal.

Bill Erwin was so helpful in our purchasing our new SUV. He had all the answers and helpful attitude to help us make our decision. We have used this dealership for years and have purchased several vehicles from them. The service dept has always been great. Thank you Bill for calling and even following up with us that we were all set up etc. This purchase was handled with ease, no stress. We appreciate Bill and this dealership!

was looking for a new car this person ask us if they could help us , there service was outstanding and the time to get the new car was out of this world. We have called here for help and they are right there

I spoke with Tra Farrow recently at the Alton IL. Location. I was completely honest with him. He ask where I was thinking I wanted my payment to be monthly. I give him my response. I was buying a pre owned vehicle. I bought a Dodge Ram regular cab. He also was completely honest, respectful, of my request. He said he would see what he could do. After talking it was clear that we could complete the sale. I have always purchased my vehicles from private owners. This is the first time I used a dealership. I have this dealership and Tray a five star rating. While I realize it is difficult to get it give a business a five star rating. It was easy to give them the best possible rating. Everyone whom I came into contact with during my visit was outstanding. I was overwhelmed at how easy it was. This business could not have done anymore to change my opinion of dealerships. I know all things do not end this way. If you are in the area of Alton IL. Please give Tra and the staff an opportunity to serve you.

I highly recommend this business. I was completely impressed with Angelo, and the service department. Very knowledgable, reliable and honest. Angelo took the time to answer all of my questions, and provided me with available options from repair to replacement.

Taking a 12-year-old CTS Sport Wagon to a Cadilllac dealership for service tends to make one brace oneself for the onslaught of potential sales pitch that naturally occurs when an older model comes in for service and the dealership is in the business of selling brand new ones. To my pleasant surprise the approach was quite the opposite and Terry, along with members of the sales staff, all seemed genuinely happy to provide service work without the sales pitch. The work was completed quickly and the car remains the reliable and fun-to-drive car that has been a testament to the make's time-honored claim as "Standard of the World". Even when I mentioned that a new Cadillac might be in the cards someday, the staff was happy to know they were helping keep one of the most iconic models that Cadillac has produced in recent years on the road. Thank you, Terry and the staff who worked diligently to get my car repaired and back to me well within the time frame that had been promised.