New and used 2026 Buick Encore GX Preferred for sale near Ford Heights, IL

I spent a couple of weeks searching online for just the right Cadillac at just the right price and my patients paid off when I found Arnie Bauer Cadillac, and Rowland Laird. Rowland made the entire process, smooth and simple. He had the car detailed and inspected and ready for me when I arrive for the test drive, and was very helpful and professional the entire time. The finance department was very helpful and made it simple to work with my credit union to complete the purchase. I will be going back to this dealership again when I’m ready for my next vehicle in the future.

I am writting a review fir Services on my vehicle on 11/19/2024 and 11/14/2024.There was an error in the evaluation and I am giving them a 5 star for a job well done.

I want to give a huge shout out to the staff at this location in matteson. As a first time car buyer it was overwhelming but Jeremy barron our sales person made it it a great experience and shout out to the manager in matteson for getting us an amazing deal and the fiance guy to you all we're amazing!

The service shop diagnosed and repaired my vehicle quickly within the week. Very satisfied with my service. I would recommend this professional shop. A good repair facility is rare.

My service was completed in an expeditious manner. The entire service staff was very professional, courteous, and kept us informed as to the status of our vehicle.

Sandra was our salesperson. She greeted us eager to help us find what we wanted. Her suggestions and alternative options were helpful in making our decision on which vehicle to purchase. Thank you Sandra! We enjoyed working with you and we will be back to see you when we purchase our next vehicle!

Dave and the rest of the staff were amazing. When I first came in, my intention was solely to look at a bunch of different dealers and see what I liked. Even with just looking, Dave gave me the same attention as if I were buying that day without being too pushy to buy. He asked me what I liked and showed me a few options, took me for a test drive and informed me of the pricing. After looking around at other dealers, the car from Arnie Bauer was the best option and fit for me. However, it wasn?t just the car, was Dave?s amazing customer service. Other dealers once they heard I was only looking, weren?t interested in really helping with the same enthusiasm as if I were set to buy. Dave made the loookinf and purchasing process smooth, helped ensure great pricing and just overall made my first new car buying experience amazing and one I won?t forget. 100/10 experience

We came in late in the day with an unexpected emergency car repair and were very happy with the service provided. Everything was great! Check in, our shuttle driver Vicky was so kind and even stayed late to take us home which we appreciated. The car was fixed in a short amount of time and shuttle driver back Ed also very nice. We've purchased and had our cars serviced from D'Arcy since 1990 and could not be more pleased! Thank you!

Service rep was ?on the ball? Understood my request and my lack of correct nomenclature

I had a great experience. I purchased a car at my second visit. On my first visit Luke the manager was very kind. We decided to return because our impression of Luke. Herman was the sales representative. He was very knowledgeable.