New and used 2026 Buick Encore GX ST for sale near Pembroke, NY

Started off rocky with the first salesman but the sales manager I believe his name was Jon went above and beyond to remedy the problem and assigned Domenic who just so happens to be rated top 50 car salesman in America! Domenic is the best car salesperson I have ever dealt with!

Josh was great! I called in morning...to pickup windshield wipers...picked up later in the day....and Josh helped to remove the damaged wipers and put on the new ones, he didn't have to do that. I appreciative the help and kindness. Thank you Gina Tedesco

I’ve leased or bought 4 vehicles from Robert Basil over the last 10 years. Madison has sold me my last 2. She’s been great. Very helpful. Always willing to find the answers to your questions. I especially like the “engine for life” warranty on used vehicles. It has come in handy a few times.

I needed a state inspection. I did not have an appointment, but i was in and out within an hour. I will return!

My experience was very good. Gavin was a good salesperson. However, I would NEVER EVER recommend a salesperson to tell ANY customer to put down $14,000 which was incredibly obscene for a down payment on a 3 year lease. You should NEVER be that hungry for a commission. My favorite salesperson that I knew for 35 years at West Herr East Aurora would never recommend that to me. That is the trust you build with your salesperson-customer relationship. If I had to do this all over again--I definitely would NOT. It was too late to back out of this deal. Basil is known for great deals, and this was definitely NOT a great deal no matter how you spin it. I was under much pressure myself to get a new car due to previous lease expiring, tariffs coming into the mix soon and my mom having cancer with only a few months to live. But, this scenario will never happen again, I will make sure of that.

This is about the 4th vehicle I have purchased or leased from Cappellino Buick GMC. The fact that I have returned there that many times should speak for itself. Dominick Benedetti is knowledgeable and a pleasure to work with.

A wonderful place and people to work with- very professional! Dominic was a great salesperson and provided very detailed information!

I recently purchased a 2025 GMC Sierra 2500HD AT4 from Cappellino Buick-GMC, and the entire experience was excellent. I worked with Jacquie Andrusz, who I actually chose after seeing her posts on the dealership’s Facebook page. Her social media presence and happy customer reviews stood out to me, and I can honestly say she lived up to every expectation. From my very first message, Jacquie was professional, friendly, and completely transparent about pricing, rebates, and my trade-in value. We went back and forth by text and phone, and by mid-afternoon that same day, we had made a deal and I placed my deposit. Everything was clear and straightforward, which made the process stress-free. On pickup day, I drove two hours to the dealership, and everything was ready as promised. The test drive, paperwork, and delivery all went smoothly. Even when we ran into an issue with GM Rewards redemption (something out of their control), Jacquie and the team went above and beyond to help find a solution. After the sale, she also spent time walking me through all the features of my new Sierra so I’d feel completely comfortable with it before driving home. Jacquie’s personality, friendliness, and dedication truly made this a great car-buying experience. She is a huge asset to Cappellino Buick-GMC, and I would highly recommend asking for her if you’re shopping for a new vehicle.

Always a pleasure to go to Mike Smith GMC/Buick for service on my SUV. Great customer service and you are in and out very fast

This is my second vehicle that I purchased @ Cappellino through Dominic there. Had a wonderful experience both times. No price bantering. It was a great experience. I bought out one vehicle for my daughter and leased another within a week. A very smooth transaction, Will definitely come back again!!