New and used 2026 Buick Encore GX for sale near Chapel Hill, TN

The staff was friendly and knowledgeable, and they took time to listen to my concerns. The team was honest and transparent explaining the repairs in detail. The service was exceptional, and I highly recommend Waltrip Buick GMC Repairs Service, Franklin, TN to anyone in need of reliable and trustworthy automotive services.

A truly great experience, ie support not pressure. Jamie, our salesman was the best ever. The entire process was very smooth from start to finish.

During the build of my new truck, there were some frustrating moments. I had some difficulty getting my salesman to return my calls, and was handed off to three different salesmen during the 6 months process. Finally, I was fortunate enough to meet Michael Keiser and Andy Rose. These are the guys you need to talk to if you're buying a new vehicle! Both always called me back, never dodged my questions, and were completely honest with me. They are the kinds of men who value their customers. Go see them if you want to be taken care of. I love my new GMC Sierra 3500 HD Pro!!!!

If you go here, ask for Madison! She made us feel like we were the most important customers and was quick to give suggestions and answers. I went in with a lot of knowledge on what I was looking for, but she knew enough about the truck I mentioned to suggest other models that would fit my needs as well. She is very compassionate, knowledgable and professional. Sam also assisted in our sales process and was very knowledgeable and friendly. When it came time to discuss finances with the floor manager who spends 30 seconds giving a price on used cars, I almost walked away. I was lied to and insulted significantly, regarding our trade-ins and knowledge on pricing. We felt we were given the run-around and, had my fiancé not stepped in to mediate the conversation, I would have walked away and withdrawn the idea of ever purchasing a truck from this Murfreesboro GMC dealer. We also got home and found that our loan had been written for $2,000 higher than we agreed to - luckily they fixed it, but what if I hadn't caught that? Overall I am glad I purchased from this dealer, but I think my positive outlook on it would have been much different if we hadn't started off on the right foot with Madison.

I had an amazing experience with Parks Collision Center & Body Shop after someone rear-ended me. From start to finish, they made a stressful situation so much easier. Bubba Spears, the shop manager, went above and beyond to take care of everything. He kept me informed every step of the way, answered all my questions, and made sure my car was taken care of. When I picked it up, I was blown away?not only was my bumper repaired perfectly, but they had cleaned my car too! It felt like I was driving a brand-new vehicle. The care and attention to detail from Bubba and his team really stood out. I?m so grateful for their kindness and professionalism. If you?re ever in need of body work, I can?t recommend them enough. They truly care about their customers.

We had great service from the dealership and the guys that sold our suv to us Michael and Jason Root we’d like to thank them both for their help and kindness we are enjoying our suv 2024 Acadia Denali ( purchased our Acadia on November 15, 2024 ) we would give them both them both a 10 out of 10 much appreciated and a pleasure doing business with them Merry Christmas to you all thank you all for a wonderful experience

Very pleased with the Service Department. They were friendly and knowledgeable. Answered my questions and concerns. They were prompt and efficient. I would highly recommend this dealership and their service department.

Lisa Sierra helped us with our GMC lease again for the 3rd year in a row and as always, we had a great experience! ??? She is very knowledgeable, kind, and was so helpful in every step of the way!

Since 2018 I have traded in 2 cars and bought 2 cars. Service is un-surpassed. My service agent, Amanda Nault is so personable and caring that I will not see anyone but her when I need service. In fact, the entire Waltrip family treats me like family wh e never I visit. The sales manager, Mr. Martin always treats me like and old friend, as well as my salesman, Mark, who is a native of my home town of Detroit. I am alway confident that my experience whike visiting is going to be met with the utmost concern, care, and respect that everyone should enjoy. Thank you my friends for the wonderful service that you always provide. Leslie Martin Powell Satisfied Customer

Once again it was a very pleasant experience working with Anna Williams. She kept me updated on the progress of my oil change. Anna also reminded me of upcoming maintenance for my car. 10 Stars ✨