New and used 2026 Buick Encore GX for sale near East St. Louis, IL

Service Advisor, Kevin Gromer, was very helpful and professional. The tech, Ryan Hellrung, worked through lunch to complete the repair that day. Hats off to both of these Lou Fusz employees.

The customer service was great and very polite and easy to work with and talk to about buying my new vehicle . I would definitely recommend them to anyone and everyone

I purchased a new Samsung S25. The Google GPS app on the phone would not connect to the GPS display in the Equinox. The Phone store where I purchased the phone could not get it to connect and neither could I. I and others thought possibly GM software was out of date. So, I brought the car to Sapaugh GM. The tech determined the software in Equinox to be the most recent upgrade. And after some troubleshooting decided to problem might be the phone's Google GPS app. He removed the GPS app from the S25 and reloaded it...the result was the GPS is now operational. I appreciate and respect the troubleshooting and repair capability of the Tech which extended past the GM boundary to an associated vendor. I use the GPS and consider it a tool for convenient, safe driving. Thank you Dan McHale

Always an excellent experience. Everyone goes out of their way to get the service correct the first time.

As usual, very good service. Chad Boxdorfer was there as soon as I got out of the car. He was very polite and courteous. Got the car serviced and ready to go in the time he told me. Dave H.

Best car-buying experience I have ever had in over 50 years of buying automobiles. It was simple, straightforward, honest, no-frills (read no added costs), and the large selection meant that I was able to get exactly what I wanted. Online shopping and negotiating was very easy with no surprises when I reached the dealer to make the purchase.

Everything was great from a service prospective. Took off a star for the 3% credit card fee. Service is not cheap at the dealer and to tack on an extra 3% is unnecessary. In addition I have a GM credit card and to charge an extra 3% at the dealer pretty much makes the card useless. I?ll probably just cancel it

Always a pleasant experience. I never have any complaints about service or customer service.

They did exactly like they said. The saved me over $2500 over the next closes price. The delivery was flawless and respectful. When buying a GMC truck this dealership needs to be on the list.

My daughter purchased a new car from Sapaugh last night and the experience was the best I have had buying a new car. Logan Cash and Rick Murray were great to work with and took the time to explain everything to my daughter. If anyone is looking for a new car, I highly recommend contacting Logan Cash at Sapaugh.

From purchase to first service, no complaints. My purchase was smooth and easy with Nicki, and my service was fast and efficient with Heather! Thank You!

New car buying made easy. The entire deal was completed through email and over the phone. Jason Davis was friendly and helpful. He answered my questions in a timely manner and made the experience simple and hassle free. The vehicle price was straightforward with no haggling required. I felt like I received a very fair trade in on my truck.

Overall good drove over three hours to arrive, pain that policy is they don?t accept checks or certified checks when purchasing outright. Did money transfer before leaving home and waited an hour at dealership for verification of transfer total four hours (ridicules). Other than that process was simple enough.

Gus and his crew were amazing. I bought this pickup off the internet, and they picked me up at the airport and 1 hour and 20 minutes I was headed home.

Got transportation to home while repairs were being made with a nice guy. The repair was not as scary as I thought it would be.

Easy process. Dmytro was very helpful and accommodating. Follow up was timely. Found the car I wanted online, submitted a request for information, received a call back immediately.