New and used 2026 Buick Encore GX SUVs for sale near Medina, NY

Jackie at Cappellino GMC was a true professional. She took the time before the actual sale to not only show me the vehicle but to actually take it for a drive. She also pointed out many of the features which were considerably different than my Highlander, and answered all my questions. Jackie made certain the Terrain would suit my needs. At the time of delivery she once again went over the vehicle with me and another test drive. This was the "old fashioned" car buying experience I was looking for. The dealership was highly recommended to me. I will definately refer people to Jackie in the future.

Started off rocky with the first salesman but the sales manager I believe his name was Jon went above and beyond to remedy the problem and assigned Domenic who just so happens to be rated top 50 car salesman in America! Domenic is the best car salesperson I have ever dealt with!

This is about the 4th vehicle I have purchased or leased from Cappellino Buick GMC. The fact that I have returned there that many times should speak for itself. Dominick Benedetti is knowledgeable and a pleasure to work with.

A wonderful place and people to work with- very professional! Dominic was a great salesperson and provided very detailed information!

I recently purchased a 2025 GMC Sierra 2500HD AT4 from Cappellino Buick-GMC, and the entire experience was excellent. I worked with Jacquie Andrusz, who I actually chose after seeing her posts on the dealership’s Facebook page. Her social media presence and happy customer reviews stood out to me, and I can honestly say she lived up to every expectation. From my very first message, Jacquie was professional, friendly, and completely transparent about pricing, rebates, and my trade-in value. We went back and forth by text and phone, and by mid-afternoon that same day, we had made a deal and I placed my deposit. Everything was clear and straightforward, which made the process stress-free. On pickup day, I drove two hours to the dealership, and everything was ready as promised. The test drive, paperwork, and delivery all went smoothly. Even when we ran into an issue with GM Rewards redemption (something out of their control), Jacquie and the team went above and beyond to help find a solution. After the sale, she also spent time walking me through all the features of my new Sierra so I’d feel completely comfortable with it before driving home. Jacquie’s personality, friendliness, and dedication truly made this a great car-buying experience. She is a huge asset to Cappellino Buick-GMC, and I would highly recommend asking for her if you’re shopping for a new vehicle.

Always a pleasure to go to Mike Smith GMC/Buick for service on my SUV. Great customer service and you are in and out very fast

I have purchased about 15 vehicles from dealerships over the years and this was the best by far. Fair price, willing to negotiate trade value, treated me with respect. None of the schanigans the other dealers have pulled in the past.

I was in for an inspection and the service was fast. I would recommend this dealership to a friend. The staff was friendly and professional

Andrew was a wonderful help throughout the process. A true asset to your organization. Vehicle was fixed as promised. Staff extremely pleasant and easy to work with.

We have done business with Mike Smith Buick for a number of years and have always been treated professionally and courteously by their employees. We have no complaints with this dealership.