Used Cars for Sale in Medina, NY

Very satisfied I would recommend any prospect customer to stop in see the new cars I’m very pleased with my 2019 Jetta every one was very helpful

If it was possible to give 6 stars I would!! From the customer service to the repairs provided I was thoroughly impressed with this Volkswagen location.

Return customer and always satisfied! The sales people have never been pushy at the Lockport location which will bring me back always. I got a great deal on a brand new vehicle and couldn’t be more happy with the whole experience. Thanks guys! ✌������

This was such a great and quick experience! They really took care of everything I wanted. I would recommend them to anyone. Give Greg a call!

Dan K. was very patient and accommodating through what might have been a difficult situation!

Great service, like always greets me by name right as I walk in the door. I go in to get things fixed that I'm aware of, few times they caught other things that need immediate attention or future and let me no in advance

I was contacted by salesman Jadon shortly after signing up for a test drive promotion by Ford. During the test drive at Dave Smith, Jadon was very informative with all ford was offering at the time (rebates, lease buyouts, etc.) and all of the features of both the 2017 and 2018 Ford Mustang Ecoboosts. As I wasn't ready to buy for a couple of months, Jadon kept in contact and was very responsive to every question and concern I had. When I decided on a model located at an out of town dealership, Jadon was quick to assure me that they could retrieve it. A week later, after the quickest buying process I have experienced along with the lowest finance rate I could find, I am loving my 2017 Ford Mustang Ecoboost in lightning blue. Very impressed with overall experience. No nagging salesman trying to upsell you, but rather very responsive to every need.

I have dealt with the staff at Dave Smith Ford for many years. They have always provided outstanding service and have been extremely helpful in answering all the questions i have asked.

Jim Walters is the best in the business..He made the whole buying process so easy..i bought a used fusion and it was exactly how he described it and how it was shown online..he even drove it to make sure everything was good because the car was for my daughter..the finance guy was nice and we electronically signed the docs and we were done..he did explain items we can buy to protect the car but as soon as I said no he moved along and did not by any means try to pressure me to buy anything like other dealerships..I live closer to two ford dealerships but I took the drive out to Dave Smith because of their no pressure..I couldn’t believe how fast I was in and out the dealership and on the road with my new car..Thank you jim Walters and all of the Dave Smith staff

I had been looking at used trucks for weeks, Dave Smith Ford had quite a few used F150's that I was interested in looking at. Went up on Saturday morning(12/30) to check them out. I went inside and Jadon came over to see if he could help. We discussed what I was looking for. I test drove one and looked at another one(both used). They were nice, but not for me. After briefly talking about a lease, we took a 2018 for a test drive. WOW! Exactly what I was looking for, but yet wanted to stay at a certain budget. After a little negotiation, the deal had been done, I had the price I wanted and a bedliner. Throughout the process, I had mentioned that my wife really would like to end her current lease early and get an Escape like she had a few years back. So, after a few phone calls and some more negotiation, we had come to terms on a 2018 Escape Titanium for less than what she was paying for the other vehicle(not a ford). We took delivery on different days(had to dealer trade for the Escape), and Matt was very thorough when he explained the paperwork. Jadon went through some of the options on the vehicle and paired her phone, and we went on our way. Jadon was knowledgeable of the vehicles and how things worked, and was easy to deal with. In fact, everyone at the dealership seemed friendly. Overall, it was a positive experience, and we would recommend Dave Smith Ford to anyone looking for a fair, non-pressured deal.

Great experience buying here. Kevin helped us out in finding a new vehicle for my husband.

Had my 328xi in for service just the other day and I just wanted to say that my experience could not have been any better! Special thanks to Adam O. & Tom A.- Service Manager. I will continue to keep my current and future business always with Towne!

I'm a Canadian customer who was suprised about the great service I received from my seller Dennis. All the transaction was made easily. Thanks to Towne Auto.

Had the pleasure of dealing with Brandon Trusso at the Volvo branch of this dealership. He was very professional and provided good customer service. Definitely would recommend him.

We were NOT happy with the paint “touch up” that we thought would be repaired and agreed upon prior to purchase. After getting an estimate elsewhere we were told that it would be made right by dealer . If this happens we would be more than ecstatic with the entire process purchase and the way we were treated by the dealership. the salesman and finance guys were great and we have 2 other family members that have bought and leased from Dave Smith. So happy customers mean referrals.

Mike was friendly. Seemed like he was new maybe needed a little more insight to product. But if he couldn’t answer a question he found out the answer. Very pleasant to deal with

My first time ever leasing a car and the staff here made the process soo simple and easy! They took the time to explain everything and answer any questions I had about the car, lease, coverage etc. Tom, Brandon and Sergio were all awesome!! Would highly recommend.

Mike Ricatta is very conscientious , and took care of me while his other customers were waiting for a loan approval. The only negative was that the interior could have been cleaner and there was some debris which could have been vacuumed. Prices should be listed on used cars.