New and used 2025 Buick Envision for sale near Olympia Fields, IL

I am writting a review fir Services on my vehicle on 11/19/2024 and 11/14/2024.There was an error in the evaluation and I am giving them a 5 star for a job well done.

I had the pleasure and great fortune to work with Michael Tierney at Banks Chevrolet-Cadillac in Concord, NH to purchase my new Buick Envision on Saturday. Mike is by far the best car salesman I ever worked with! Mike was extremely patient and allowed me to test drive (3) different makes of SUV's so I could make the best-informed decision on which SUV to choose. The entire time Mike answered all my questions, suggested all the possible options for each type of vehicle and did NOT put any pressure on me on my decision of which SUV I purchased. I cannot say enough about what an amazing experience I had with Mike. Not only was Mike phenomenal; every dealership staff member I had the pleasure of meeting and working with were extremely helpful, polite, attentive and added to this being such an amazingly positive experience! The receptionist that greeted us was wonderful and offered us water and checked in on us throughout our visit to ensure we didn't need anything. Jeremy, the Sales Manager, also came to introduce himself and I had the opportunity to share what a fantastic salesman Mike is! I had the opportunity to complete my financing working with Beau who was also extremely helpful and was able to get me a great loan! I have purchased many cars in my lifetime, and I will never go to any other dealership for anything related to the care, maintenance and purchasing of any other vehicles!! I strongly recommend and encourage anyone looking for a phenomenal car buying experience to go to Banks and meet their fantastic staff and see the MANY cars they have to choose from! You will NOT be disappointed!!

I want to give a huge shout out to the staff at this location in matteson. As a first time car buyer it was overwhelming but Jeremy barron our sales person made it it a great experience and shout out to the manager in matteson for getting us an amazing deal and the fiance guy to you all we're amazing!

Happy with Crown Buick and Tammy Wagner leased 5 vehicles over 13 years highly recommend sales and service also service ask for John and pit stop ask for greg

We drove 3 and a half hours to go to this dealership. We could not have asked for anything more, these people are top-notch people. This place was clean, people were friendly and helpful. John O'Connell Was our salesman and we could not have picked a more perfect person to work with. We went in to buy a Yukon AT4, left with the Yukon, and purchased another car from them. We have found a car guy and dealership that will always have our business.

dealerships on how to treat customers!!!! This was the BEST dealership experience we've ever had in our lives!!! Chris Dargan was amazing!!! He was courteous, professional, knowledgeable, and treated us with the utmost respect. Chris never tried to overcharge us. Bert Dutcher was awesome as well!! Bert was upfront about everything and never once did he try to convince us to use their financing. Bert was professional, kind, personal and patient. The only bad thing about Bert was that he wasn't a "Dallas Cowboys" fan!!!! When you're ready to purchase your vehicle and you want to be treated with dignity, come to Rizza!!!

We walked in looking for a new or lightly used Cadillac. Coach Novak approached us and was absolutely fantastic. He was right he isnt a typical salesperson. He wasnt the typical slick talking, fastmoving stereotypical sales guy. He was respectful of my wife and my time and our needs. We got an great deal on a beautiful Cadillac. Thanks Rizza and Coach for all your service and attention in our new purchase.

Great customer service on sales. Very fast to contact me for support and very thorough on follow up calls

Always take my vehicles here. Without a doubt their service department is the best. Their sales department is fanatic as well.

I initially bought my car in July 2022. Our old family car broke down and needed a car. I had been window shopping for cars and looked but I didn?t see a car that stuck out to me until I saw the Buick Envision and fell in love with it and the color. The staff was super helpful throughout the buying process and I?m super happy with my purchase, I haven?t had my first oil change yet but I will def get that done soon at my dealer.

Somehow the rear window wiper blade cover on my 2019 Buick Encore went missing.... Being a long-time friend and customer of Mike's, I went to his GMC service center for replacement, and was grateful that Bill Haggerty replaced the missing cover without charge! As always been my experience, GREAT service and GREAT dealership! ...Tom Noble

I live far from this dealership but they had exactly what I was looking for. The whole experience was very favorable . Everyone I has contact with was very professional and courteous. The salesman I worked with Joe Kendall was excellent. The day after the purchase I noticed that a light strip was missing on one of the outside mirrors. The service dept fixed it. In my opinion they are a top notch GM dealership . Keep up the good work😀

Went to North Riverside Castle for the 2nd time to purchase after leaving a different dealership about an hour to the west, the whole staff at Castle is great. They make it happen, I had no idea what they had on their lot. But after finding a beautiful used truck we closed the deal and I couldn't be happier. Great dealer to purchase from!!

Sandra was our salesperson. She greeted us eager to help us find what we wanted. Her suggestions and alternative options were helpful in making our decision on which vehicle to purchase. Thank you Sandra! We enjoyed working with you and we will be back to see you when we purchase our next vehicle!

We came in late in the day with an unexpected emergency car repair and were very happy with the service provided. Everything was great! Check in, our shuttle driver Vicky was so kind and even stayed late to take us home which we appreciated. The car was fixed in a short amount of time and shuttle driver back Ed also very nice. We've purchased and had our cars serviced from D'Arcy since 1990 and could not be more pleased! Thank you!

Service rep was ?on the ball? Understood my request and my lack of correct nomenclature

I had a great experience. I purchased a car at my second visit. On my first visit Luke the manager was very kind. We decided to return because our impression of Luke. Herman was the sales representative. He was very knowledgeable.

Needed key fobs replaced. They were ordered and came in within the next couple days. Scheduled the service appointment and all was completed within two days. Have received great service upon all my visits.

I had major work done on my car and I couldn?t be happier with the turnout. I had my transmission replaced along with a couple other issues on my 2017 vehicle. It took a while for the entire thing to get completed, but I was given status updates throughout the process. I picked up my vehicle late last night (5:45 pm). I was surprised the service manager was still there and he took the time to go over everything that had been done to my vehicle. The total price was slightly lower than what I was I was told it would be at the start. I was very happy and wasn?t expecting that. My car is driving great today and so far I?m extremely happy with the result from my service experience. I?m very appreciative of the help I was given and the customer service I received. Thank you Justin and everyone who worked on my car. ?

Made a online appointment came in and they did a oil change and tire rotation. Happy with the service.

From originally purchasing my car at Haggerty to having my car serviced at Haggerty, my experiences have all been positive. Everyone is friendly and answers all of my questions. Work is done well and on time.

Very professional, excellent communication Friendly staff, and had the vehicle we wanted, would deal with them again