People are nice and helpful. Ada Black is awesome.
Just Might Be Best Cadillac SUV Ever?
by Deepwoods from Austin, TX
January 3, 2019
Third Caddy we've owned in the last five years. Turned in a 2016 SRX for the 2019 XT4 Premium Luxury and find it is light years better than the SRX and we really liked the SRX. Very quiet, smooth ride, fantastic acceleration, well styled and comfortable interior, really like the massage seats for long trips. Entertainment system is very good. Back seat passengers have plenty of room. And, it runs on regular gasoline.
Murray Newton is a knowledgeable, patient, kind person. Not just a salesaman - a truly good person. Absolutely no pressure tactics. He spent an entire 4 plus hours allowing me to learn and test drive 3 vehicles in lousy cold, snowy weather. I never felt as though he was losing any enthusiasm for what he does or impatience with me. I would recommend him to anyone without hesitation. If I am in the market again, he would be my first call.
Excellent comfort and performance
by Coach Coy from Palm Desert, CA
December 31, 2018
Love it equal to if not better than the 2012 SRX that we still own and purchased from a Jessup. Ample leg room excellent power and acceleration.
David Bush was our salesman. He was amazing salesman. He answered all our questions and made sure we were familiar with everything on my car.
I love how it handle on the expressway
by Marie"basketball lover" from Rochester ,NY
December 10, 2018
This car would meet all my needs if It had more trunk space. Great for one person traveling but I usually take three granddaughter on a trip to Charlotte no room for their suitcases( you know women; we need space for what we buy when we go on trips plus we take too many clothes just in case) smile
Top notch, hi end dealership. My salesman Kenneth answered all questions and really made me and my wife feel at home. He took the time to answer all questions and let us test drive as many cars as we wanted with no hesitations. I really believed he wanted is to leave very satisfied. This is the reason I am and will continue to be a repeat customer.
Reliable vechicle for intown use only
by 2018 Z06 from Ocala, FL
December 9, 2018
Great looking SUV but the 2.0 turbo engine sounds like it out of a chevy malibu. The sound of the 2.0 turbo is Not a Cadillac engine. they're known to be quiet. I guess Cadillac will use the 3.6L engine in 2020.
Dealt with Charles Jackson on buying a Cadillac Escalade everything went well and my wife is happy didn't learn everything about the vehicle it was to late by the time we left but they did offer us to go back another time for them to show us
Zippy & fabulous - they thought of everything!
by CDAmom from Hayden, ID
November 21, 2018
I love the lines and the look of this car from the outside as well as numerous well thought features on the inside in regards to the electronic system’ Everything makes sense as user-friendly. And then you drive it! This car it’s fun and has the brains to park itself. My husband loves it as well.
KRISTI WENT BEYOND OUR EXPECTATONS. SHE MADE SURE ANY REPAIRS OR SERVICE ITEMS THAT COULD BE DONE BEFORE OUR WARRANTY LAPSED WERE ADDRESSED. SHE FOLLOWED UP WITH A GUIDE FOR FUTURE SERVCES AT DIFFERENT INTERVALS. SHE ALWAYS HAS POSITIVE AND FROENDLY ATTITUDE.
WHAT A GREAT ASSET TO YOUR SERVICE DEPARTMENT. KUDOS TO THE SERVICE MANAGEMENT FOR CONSISTENT SERVICE.
I was from out of state and did my shopping using cars.com. I am self employed and was looking for a specific car. They had the best price by far due to the no negotiation pricing structure. We did everything via email until the last day when I called. They sent me exact numbers so I could review. I drove up on a Saturday morning and left with my SUV in 1 hour. Easiest car buying I have ever had.
We want to thank Mr. Matt Miller for his outstanding service. He helped us select the perfect vehicle for our needs at a great price. The entire staff at Service Chevrolet are truly professional and caring. Our only regret is the we did not go to Service Chevrolet Cadillac five years ago. Service Chevrolet Cadillac is the best dealership around!
We love our Texan truck!
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