Apple Phone Connection!!!!
April 15, 2019
The car is fabulous. I have an Apple IPhone 7. EVERY time I get in the car I lose all volumes. Had it to the dealer, after having it for 3 days, no fix. The dealer got a case # from Cadillac which was nixed with no comment. I then went to phone store, not the phone, called onStar & no help, called Cadillac direct, spent an entire 2 days off & on, they never heard of the problem & gave me a case #. After not hearing back fo a week, I called Cadillac back----!!!! The case # was closed!!!! Zero, Nada, No communication!!! When I get out of my car if I do not raise my volumes, I miss all calls!!!! Oh & P.S. I use my phone for my job.
IF APPLE PHONES ARE NOT COMPATIBLE, THE CONSUMER SHOULD BE TOLD. The car is going back to the dealer Wednesday- I will not leave until I get a remedy. The conclusion should not be that I need to buy a new phone. Cadillac should sell the cars w/a phone package.
Other than the phone issues, I love the car. Just wish Cadillac cared.