Used Cadillac CT4 for sale near New Carrollton, MD

I'm not a person that is in the habit of leaving reviews. Mainly because the customer service I receive most places isn't worth me taking the time to write a review, but this dealership is the exception in every way. There is no way I could not write a review. This review is a little long but if you're considering purchasing a Nissan you want to read this review. I just purchased a 2022 Nissan Versa from this dealership. It was important to me to purchase the car this weekend because I needed it to travel out of town this coming week. I live in Baltimore MD and originally planned to purchase the car in Baltimore. I had been told by a local Baltimore dealer he would have a Versa on his lot by Friday 3/4/2022. I planned to be there bright and early the morning of the 4th to pick it up. However, the evening of the 3rd, the salesman called to tell me the ETA had changed and it would be another week before the Versa would arrive. I was so disappointed because I could not wait another week, I needed a car now. Plus I was sick of car shopping. I knew what I wanted and I just wanted to buy my car and be done with the whole process! It had taken me a long time to find that car and I knew it wouldn't be easy to find another one that would be available immediately due to the car shortage. And I was right. I couldn't find another Versa in the entire state of MD so I started searching in VA. I called several dealerships in Va, but no one had anything in stock. The earliest ETA I was given was mid April. I was starting to give up hope of finding my car this weekend. Just when I had almost given up hope, I got a call from the Sales Manager Muhammed known as Mo. of Passport Nissan on South Pickett St. Mo told me he had been told by one of his salesmen whose name was also Muhammed that I was looking for a Versa. I said yes I am. He said, well I have one in stock. I said, when you say you have one in stock does that mean its on your lot? He said yes mam I'm looking at it! Then I asked him for an out-the-door-price. The price he gave me was $1400 less that what the dealer in Baltimore was going to sale it to me for! When he gave me the out-the-door price I almost screamed! And when I got off the phone I did scream! I knew I was being ripped off by the Baltimore dealership but I really wanted the car right away so I was willing to pay, but God had other plans! I am a strong woman of faith. I believe God let the ETA change at the Baltimore dealership to lead me to Mo! Mo did not rip me off. He was very honest and fair in his pricing. After he gave me the price I said hold that car don't let go to anyone else and that's exactly what he did! But that's not all he did. When I told him I was traveling from Baltimore to Va by train to pick up the car, he had Muhammed the Salesman drive all the way from the dealership to Union Station in Washington DC to pick me up, IN MY NEW CAR!!!! I was so excited!! Muhammed was very kind. He not only picked me up but let me make a stop on the way back to the dealership. We talked and laughed all the way back. And once I arrived at the dealership I was treated like a queen. I could go on and on but I think you get the picture. This dealership is a true example of what it means to not only provide excellent customer service but to also go the extra mile in every way. Honest fair pricing, and excellent customer service! I am so impressed with their service I am considering driving to Virginia to have my car serviced there instead of in Baltimore where I live. If you want a dealership that is honest and fair in pricing and will give you excellent service, I HIGHLY recommend you purchase your vehicle at Passport Nissan 150 S. Pickett St Alexandria Va. Ask for Mo and Mo!!!!! And they have a beautiful sales lady there that is a fashionista!!!

I have the Sport AWD trim in Velocity Red. I’m coming off a 2015 Subaru Legacy Limited, which I loved. There is no comparison between the two cars. Even in sport mode the CT4 has a more comfortable ride. The Legacy’s cabin was a little roomier but the fit and finish on the Cadillac is top notch. Handling is much better too.

My wife and I have dealt with Jim Coleman Cadillac since 2016, and again in 2019. The General Sales Manager, Mr. Roy Mossissey is outstanding. He handled our buying experiences with professionalism and care. Additionally, Stu in the finance office is a true professional.

Ourismon made my buying experience easy. Maria was knowledgeable and made the buying process smooth. Ourismon did a great job, and Maria is a great asset to the team!

Comparado con otros autos este es precioso mas confortable tiene mucho confort Esto era lo que yo necesitaba Me encanta y estoy super feliz Ahora si tenemos un carro comodo

Gail Gwynn -Harris is AWESOME Gail knows her job very well, I asked her all types of questions about the XT6 and she answered them with no problem and she is so courteous and kind and just a all around nice person to deal with. I did purchase the XT6 and will definitely come back to purchase another vehicle and tell all of my friends and family.

Ms. Deja Gillespie awesome, didn't harass just let me browse.... asked a question, she gave detailed info. I didn't realize she would get the vehicle in i wanted... called me back to see if i was still interested.... blew my mind. The GM, Issa has always taken care of me, he was very honest with what he could and couldn't do. But he got me in another vehicle.... he's the best GM!

I can to national auto of waldorf to purchase a car and there customer service is excellent. Walked in the door and was greeted very quickly and nicely. The process of purchasing my car was quick and easy.

My experience dealing with Jim Coleman Cadillac in Bethesda was the best from the sales representative expertise to the finance manager and staff crew. I have been with my sales representative Will Lang (now Sales Manager) for 5 years when I leased from Lindsay Cadillac in Virginia. Once my lease was coming to an end, Will reached out to me and let me know he was now with Jim Coleman Cadillac in Bethesda, so last year in May I took my business to where he was working. As usual, he took very good care of me, which was helping me to pick out the vehicle I wanted and what features I wanted inside and out. Will is always available to help me no matter what the issue is. He goes above and beyond to make your experience (whether you are leasing or buying) efficient, effective and drama free. The entire Jim Coleman Team was fantastic. I would highly recommend this dealership and my salesperson/sales manager Will Lang to anyone looking to lease or purchase a Cadillac. The finance portion with Stew Mallon (Finance Manager) was also a breeze. He made you feel at ease while transacting your final step.

Jim Colman Cadillac creates a superior service model for buying cars. I worked with Nelson, Brendon and Gadwin. Nelson was especially focused on making the buying experience enjoyable and simple. I recommend anyone to trust the team at Jim Colman Cadillac. 6 out of 5 stars.

I would recommend this dealership to anyone who is looking to buy a new or used car. The service department is excellent as well.

My car shopping was simply painless. A rather pleasant experience even though it was near closing time the staff was very pleasant, polite and professional. Donnell and Eric was easy to work with.