Used 2022 Cadillac Escalade for sale near Hickory Hills, IL

Although we could not agree on a price, Kourtney was very helpful; very knowledgeable about the product. I enjoyed working with her.

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

I did the entire transaction online, which can always be a bit stressful as the dealership is 10 hours away from me. Mike was my sales rep and I cannot imagine anyone being more responsive, thorough, and upfront about every part of the transaction. Professional, polite and personable, I always felt like I was in good hands. He picked me up at the airport, drove me back to the dealership, and I was on my way within an hour. I have purchased Mercedes, Audi, and other luxury brands, but this was by far the best customer service experience I have ever had purchasing a car. By the way, the vehicle, a Lexus LC 500 convertible is incredible as well!

I see people waste their money on the the new jeep grand wagonnier and shake my head on the daily. For the price they could have better luxury and fewer recalls.

Everything was great . Andrew was great. I had no problems . All the people I meet were amazing.

Things I love: SuperCruise, quiet ride, independent suspension, other innovative tech features. Cadillac is ahead of most Euro brands and all American brands when it comes to the technology they have put in this vehicle. Really eager to see how UltraCruise works and I hope it can update 2022 models. Things I don't love: Low power compared to Euro brand large SUVs. Interior is close but not quite as nice as the higher level Range Rover and Mercedes SUVs. The new model is actually slower 0-60 and through the slalom than the last model that ended in 2020. The list of constrained items seems odd. Monochrome badges? Not many semiconductors in those I don't think. Other items too that are more understandable, but I would have liked some notice and the opportunity to wait for them. Instead, the car just shows up with whatever they had in stock that day. The window sticker is like a scratch-off. What features did I win??? Things I absolutely hate: Why put radio controls on the steering wheel if I can't use them while driving? Why not use that space for something that I can use while driving like VIRTUALLY EVERY OTHER MENU in the infotainment system? Isn't that the point of putting something on the wheel? Climate control perhaps, which I have to look farther down and take my hands off the wheel to adjust anyway. Why disallow me from selecting a song while driving in the first place, either on the wheel or the main display? What's my option, remove my hands from the wheel and pick up my phone and look at it while driving? Unbelievably poor "safety" decision there, GM, assuming people will just accept the restrictions and completely failing to understand human nature. Every person who causes an accident from looking at his or her phone because they couldn't pick a song from the display or the steering wheel while driving in one of these cars is now kinda on your watch. Every car I've had since 2007 has allowed me to select songs and navigate music while driving, including my 2016 Escalade, all from the steering wheel, where I don't have to look down too far and can keep the road in my vision, and KEEP MY HANDS ON THE WHEEL. Do better. In fact, remove this ridiculous unsafe restriction in a firmware update and make your existing cars like every other manufacturer out there. Oh, and don't blame Apple CarPlay. I don't use it, don't have it turned on, have it locked on my phone, and I connect straight to the car with Bluetooth. It's not them, it's you. (And using Apple CarPlay doesn't allow that function either, so I can't get around the restriction by engaging it.)

great, helpful, friendly ,knowledgeable staff. explained and answered all questions. followed up with a phone call ,and when I called them they called me right back.

I love my Escalade! It is my Dream car, I had it for almost 3 months. It's fantastic. It has every technology you can ask for. Not great on gas, but truly a great car!

We started out knowing what car we would like to test drive. From the moment we walked in the door we received a warm welcome and everyone we met was extremely nice and wanted to help. The only annoyance, and it really is unavoidable, is the amount of time from beginning to end it takes to purchase a car. Our salesman, Mark, was knowledgeable and informative, helpful and honest and engaging. Would highly recommend him.

Good service , service man was kool … easy process . Good vending machines too . Glad I chose this dealership

Dave and the rest of the staff were amazing. When I first came in, my intention was solely to look at a bunch of different dealers and see what I liked. Even with just looking, Dave gave me the same attention as if I were buying that day without being too pushy to buy. He asked me what I liked and showed me a few options, took me for a test drive and informed me of the pricing. After looking around at other dealers, the car from Arnie Bauer was the best option and fit for me. However, it wasn?t just the car, was Dave?s amazing customer service. Other dealers once they heard I was only looking, weren?t interested in really helping with the same enthusiasm as if I were set to buy. Dave made the loookinf and purchasing process smooth, helped ensure great pricing and just overall made my first new car buying experience amazing and one I won?t forget. 100/10 experience

Cadillac of Naperville is a first class dealership in every sense of the word. The staff is friendly, knowledgeable, respectful, and every department has a great group of people. The facilities are spotless and very inviting as well.

The conversations I had with the salesman where Outstanding. In fact, he worked with me on my day off. It was a smooth process throughout. From the negotiation of price, financing to the end result delivery from IL to MO. Kudos to Steve Foley!!

Great service! I felt welcomed and at ease. The staff were very friendly and I didn’t feel pressured to buy!

Absolutely incredible. Mo, Lanny, Abraar were all so easy to work with. Even the service director Curt came out to introduce himself. Being that I live in Chicago I will not hesitate to drive out to Schaumburg to be treated like family. Thank you.

I had a great experience buying a used 2016 Hyundai Genesis. The whole team was polite and courteous. They also have a nice waiting room with donuts and refreshments while waiting to sign paperwork. In and out in less than 90 minutes. Our salesman Walen was top notch and a US Veteran. Special thanks to Isaac and Rocco for ensuring we had a great car buying experience. Thank you! Shawn Thomas