From the initial phone call to the last little detail. Jim Coleman Cadillac is in a class by itself. The staff is extremely prompt, courteous, thorough, patient, understanding, accommodating, and knowledgeable. They always seem to go above and beyond. I've tried to work with other dealerships and none come close to this one...even when purchasing remotely.
Love this Caddy!
by Joyce B from Fayetteville
January 13, 2019
We needed a large vehicle to transport kids and their stuff. It is the best car I’ve owned! Never any problems. Carfax will show a couple of issues, but will be explained to interested buyers. Needs to be seen and driven. It is a beaut! Only selling to upgrade to platinum due to sore backs. Second owner.
Marty did a great job. He was very professional and made sure the work got done. Cadillac dealership next to Toyota dealership is not enhancing Cadillac brand, especially, since it's all owned by the same company; tacky.
This vehicle provides me more then I coul
January 21, 2018
This SUV provides you all that you could ever want a need. It’s Luxurious, Spacious, Comfortable, smooth ride, great on gas and has all the updated technology you can ever imagine.
How fast it took to drop off my car and be put into a loaner car and continue my day without waiting.
No other SUV like it.
January 7, 2018
Love the look. It will handle in any type of weather. Safe and reliable. Cargo space is a little bit smaller due sunken space underneath. Lots of features that are automatic like headlights and wipers.
I leased Chevy Traverse in 2017 from this dealership when it was Manassas Chevrolet and had a bad experience. This time wanted to buy a Cruze. Every step went without any issue. Sales Associate Carlos was very professional and nice. Austin in finance answered all my concerns and was very professional. It was overall very good experience.
very beautiful SUV
by Papadoo 111 from La.
September 18, 2018
This SUV met all my needs, extra leg room and comfortable seats with all the bells and gadgets. A very eye catching SUV that make people stop and watch as you pass by.
Just purchased Toyota Sienna from Crown. Checked it with our mechanic and he approves the purchase.. The staff is professional and process easy.. We do recommend the company to all customers shopping for used cars..
My forever car
by angie from Trevor,wi
October 8, 2018
I had been looking for this car for 9 months , looked at hundreds of cars on several websites, love the room will fit all my blended family. Can have 7 people in it and have room for luggage for travel . Love all the power of it and the looks and comments I receive.
My experience in purchasing a new (for me!) car at the Arlington, VA MerLex dealership was simply outstanding. Everyone on staff was friendly, efficient and professional. I have to single-out the sales associate who helped me, Moe. Moe was super helpful, knowledgeable, and friendly. I cannot think of a better car purchasing experience anyone could have beyond Moe and MerLex! Thank you Moe and everyone at MerLex.
Cadillac Escalade ESV
by Dr Jones from Humble, TX
March 24, 2017
Excellent Luxury SUV complete all-Luxury Navigator Interactive Smooth Ride Luxury Interior Bose Stereo System with CD/DVD and Wireless Headphones
Masi from Merlex Auto Group was very friendly, professional, and very knowledgeable. Ultimately, he was the reason we decided to buy from Merlex Auto Group. He made us feel comfortable and confident in our decision. They have a very good selection of fine automobiles. Whatever you choose, you will be happy with your decision.
Best truck I’ve ever had
by Varealtor from Fredericksburg VA
October 18, 2017
I love everything about it !! Nothing was spared when this vehicle was made . This is my 3rd Escalade
Came in with my baby, 2012 Dodge Challenger and it was time to let it go. Drove from Newport News and decided to change it up. At 1st I wasn’t sold on it but after the test drive it was clear to see that this was a good pick and fit for me. They knew I was looking for speed. & this was def a good look for me. I’m going to miss my Challenger tho without a doubt. It lasted a little late but I was bought some food so on my drive home I won’t be hungry .. appreciate them so much. Will def be coming back and recommending.
Cad Escalade AWD
by Bill from Cerritos Ca.
November 7, 2013
This is the greatest all weather vehicle. A foot of snow does not slow it down. I do a lot of traveling, and I am not concerned about the weather. The amount of room is also great.
Patty, Boyd and Chris made my transaction quick and smooth. There's not really anything else to say. If you've bought vehicles in the past, you know how important that is. I was in, and out the door in just over an hour. That is not an exaggeration.
It is simply a Bentley truck for under $100K.
by TheSandman from Ellicott City, MD
November 26, 2018
Top notch vehicle isn’t saying enough. The exterior is elegant and sharp. The interior is luxurious and cozy. There really isn’t anything this vehicle doesn’t have or can’t do.
I first purchased a Ford Explorer in April,My Salesman, Curtis Shannon was very professional and courteous it was a superb experience.
I needed a new truck for my business and I once again returned to Sheehy Ford and again Curtis Shannon got the best deal for me
Mercedes S Class
by Synergy L from Oakland Gardens
November 5, 2018
German technology, solid build vehicles regardless the brand.
MESSAGE TO ALL VEHICLE MAKERS:
DO NOT PUT USBs UNLESS THEY ARE FAST CHARGING AT LEAST 3.1A EACH.
MESSAGE TO GM:
WHAT IS THE NAME OF THE BRAINSTORM THAT PUT THE COFFEE HOLDERS ON THE DOORS? EVERY TIME SOMEONE LEAVES A DRING ON THE HOLDER AND CLOSES THE DOOR, THE DRING SPILLS ALL OVER THE CAR....
I WOULD LIKE TO TAKE A SECOND TO THANK MR. ALIM AND KEVIN. INCREDIBLY PROFESSIONAL, HONEST, STOOD WAY ABOVE MY EXPECTATION!!! I'M VERY PLEASED WITH YOUR SERVICE!!! THANKS AGAIN YOU GUYS WERE TRULY AMAZING.
by ESV Runner from Jamestown, PA
January 22, 2014
We bought the 2014 Escalade ESV Premium 5 days ago. I really enjoy driving the vehicle it is smooth tight and sharp. My only negative is the engine power, however it does have power just not what I am use to. I know with the size/weight of this vehicle I was going to loose that zip of the Land Rover I traded in but the interior room for my growing family is awesome. The luxury in and out is beautiful. My only other negative is the console area that is wood grain over the cup holders seems to scratch easily. And I've only owed it 5 days! Anyway the Caddy is all in all an awesome vehicle which will suite my large family very well for years to come.
Coming in for a older car left with a brand new one!
by 10010783Chs from DealerRater.com
November 30, 2018
The service here is outstanding! Everyone is super nice and will make sure you leave with a vehicle! I???m super happy I decided to go with this company! Definitely recommend for anyone looking for a new vehicle!
by ARJ Family from Peoria, AZ
October 7, 2018
2018 Cadillac Escalade ESV Platinum
The biggest, baddest vehicle we've purchased to date! Very comfortable, nimble, and the interior is fantastic. Interior is covered in leather and suede. 4 HD screens with blu ray players. Dual front seat massaging features. Dealer option Cadillac branded WeatherTech floor liner. Now we can take the kids on vacation without worrying about cargo space. Heck, I can even put a small portable potty in the 3rd row in case we pull into a shady looking gas station! I probably won't, but there is room back there for that. Best of all, we purchased it from a great dealer, Earnhardt Cadillac Scottsdale, AZ.
Got a great deal from this dealership for my daughter ! Not sure what all these people are complaining about. The NO PRESSURE sales technique is awesome as you don't have some peaty salesman bothering you the whole time. 6 HUGE STARS !
Most luxurious vehicle I have ever owned
by Happy owner from Brookings,sd
January 9, 2018
This vehicle is too good to be true! I feel like I should not in any way be driving this SUV! My whole family loves it!
It is always a difficult job to find a good quality used car, my experience at Krietz auto was good. The quality of their used cars are exceptional and the service staff is also well trained.
Transmission problem and condenser hard to get
November 6, 2017
I had a problem with my condenser in the beginning of the summer twice and dealers told me it’s back order for 3 months I’m gonna have to stock up this winter for next summer. I had to pay $1000 after market to keep going for the summer. Transmission is kicking when changing gear at 10 miles dealer can’t figure out what’s wrong can’t fix it.
Russ Brown was great to work with. No pressure sales, knowledgeable and friendly. Very painless buying process. I would highly recommend this dealership for a fast and easy process. Thanks Russ!
Loved my Cadillac so much I went back a month law!
August 11, 2018
I LOVE THIS CAR. The interior is beautiful as well as the exterior but I happened to see the interior a lot more so that’s why am commenting on it. It drives beautifully I got the black rims with the White Cadillac looks gorgeous
I was a out of town buyer and 80% of my dealing was over the phone - Johnny and Garan made the process very easy and smooth - arrived at the dealership and left very happy- definitely recommend these guys!!
Family wagon in style
by elroythehorse from CO
October 11, 2018
Spacious luxury for large family to travel with all bells and whistles, not the most attractive design from the back, but so far an excellent vehicle for family transport and travel.
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