Used 2022 Cadillac Escalade for sale near Sleepy Hollow, IL

I recently had the pleasure of purchasing a Cadillac from the Naperville dealership, and I can't speak highly enough about the outstanding service provided by Sales Associate Max DeMare and Finance Manager Sherri Pacchiano. From the moment I walked in, Max's friendly demeanor and deep knowledge of the Cadillac lineup made the selection process seamless and enjoyable. He patiently answered all my questions, ensuring I felt confident in my choice.​ Sherri's expertise in finance was equally impressive. She walked me through all the available options with clarity and professionalism, making what can often be a daunting process feel straightforward and stress-free. Her transparency and attention to detail were truly appreciated.​ The level of customer service I experienced here is truly commendable. Both Max and Sherri exemplify what it means to go above and beyond for a customer. If you're in the market for a new vehicle, I wholeheartedly recommend reaching out to them. Their dedication and professionalism set a high standard in the automotive industry.

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

Great experience I will buy again from them again no hidden fees or xx GOOD PEOPLE TO DESL WITH

I see people waste their money on the the new jeep grand wagonnier and shake my head on the daily. For the price they could have better luxury and fewer recalls.

Pretty quick, got a free warranty, wasn't financing and I called ahead to make sure they had the car in the showroom

Things I love: SuperCruise, quiet ride, independent suspension, other innovative tech features. Cadillac is ahead of most Euro brands and all American brands when it comes to the technology they have put in this vehicle. Really eager to see how UltraCruise works and I hope it can update 2022 models. Things I don't love: Low power compared to Euro brand large SUVs. Interior is close but not quite as nice as the higher level Range Rover and Mercedes SUVs. The new model is actually slower 0-60 and through the slalom than the last model that ended in 2020. The list of constrained items seems odd. Monochrome badges? Not many semiconductors in those I don't think. Other items too that are more understandable, but I would have liked some notice and the opportunity to wait for them. Instead, the car just shows up with whatever they had in stock that day. The window sticker is like a scratch-off. What features did I win??? Things I absolutely hate: Why put radio controls on the steering wheel if I can't use them while driving? Why not use that space for something that I can use while driving like VIRTUALLY EVERY OTHER MENU in the infotainment system? Isn't that the point of putting something on the wheel? Climate control perhaps, which I have to look farther down and take my hands off the wheel to adjust anyway. Why disallow me from selecting a song while driving in the first place, either on the wheel or the main display? What's my option, remove my hands from the wheel and pick up my phone and look at it while driving? Unbelievably poor "safety" decision there, GM, assuming people will just accept the restrictions and completely failing to understand human nature. Every person who causes an accident from looking at his or her phone because they couldn't pick a song from the display or the steering wheel while driving in one of these cars is now kinda on your watch. Every car I've had since 2007 has allowed me to select songs and navigate music while driving, including my 2016 Escalade, all from the steering wheel, where I don't have to look down too far and can keep the road in my vision, and KEEP MY HANDS ON THE WHEEL. Do better. In fact, remove this ridiculous unsafe restriction in a firmware update and make your existing cars like every other manufacturer out there. Oh, and don't blame Apple CarPlay. I don't use it, don't have it turned on, have it locked on my phone, and I connect straight to the car with Bluetooth. It's not them, it's you. (And using Apple CarPlay doesn't allow that function either, so I can't get around the restriction by engaging it.)

Great customer service. Not pushy and had a great buying experience. Highly recommend!!! Handled everything with ease. Listened to what I needed. Love, love, love my new vehicle!! Thank you

I love my Escalade! It is my Dream car, I had it for almost 3 months. It's fantastic. It has every technology you can ask for. Not great on gas, but truly a great car!

No nonsense, honest and transparent pricing, knowledgeable and accommodating. My salesperson interrupted his vacation to fit my schedule and spent the time I needed to become familiar with the car, the options, the financing and the process.

Amber was really great help when getting a vehicle. She is a very sweet person. She got us the best deal for our budget. Definitely coming back to Ziegler Chevrolet.

Keith is the best salesman we have dealt with in our car buying exspeiences. See him my best advise

UNBELIEVABLE SERVICE.They picked up and returned my car,left me a beautiful loaner. They even trew in a free oil change and tires rotation(BILL HEUSSNER arranged the whole service)Go see Bill if you need a beautiful car.I don't write reviews too often but Bill Heussner and Heritage earned this one.Ernesto Solimene

10/10 Peter and Alan made my purchase a smooth purchase even with me being out of the state doing everything remotely. Pictures and videos were sent of the vehicle to me. When it arrived in person the condition of the car matched exactly what they showed me on the phone. All in all a great experience and would highly recommend.

I was actually looking to purchase another car, but ended up seeing another Cadillac to my liking. Aaron, Bennett, and Sherrie made my simple deal even more easy with their outstanding customer service. Treated me like family and we even watched the Kentucky Derby together after the deal was done. Highly recommend Cadillac of Naperville. Love my CTS!!!

Friendly helpful people. Will Wu was our salesman. He was very knowledgeable and helpful. I would purchase another vehicle from him at this dealership in the future.

Tesla has mastered the art of combining luxury with sustainability. The acceleration is addictive—instant and smooth. We’ve taken several long trips and were amazed at how easy it is to plan routes with Tesla’s superchargers along the way. The seats are comfortable, and the quiet cabin makes every journey relaxing. It’s also great to know we’re driving a vehicle that’s environmentally friendly. Charging at home is simple and cost-effective. Owning a Tesla feels like being part of the future

With the customer satisfaction at the center of their focus, my buying experience it was great. No pressure, no hassle.

Such a wonderful seamless experience. John Nanni was a gentleman to work with. No hard sell! Just a smooth engagement. First rate!!!

I recently purchased a new Escalade here and what made a difference was working with Albert, a great salesman. He took over the top personal care of us and we left very pleased.

I glad that Maxwell was knowledgeable about the vehicle I was interested in. It was a good experience.

Had a great experience ordering the Cadillac Lyriq thru Heritage Cadillac. From start to finish it was a pleasure dealing with Elizabeth and Isaac. They did all the work.. I highly recommend Heritage Cadillac and I looing forward to getting this awesome Cadillac. Thank you.

Very clean for covid times which is great. The service dept excels- Luke is terrific and I never feel like a factory, cranking out the next customer. Clients matter - they know your name (no, it's not the Cheers bar) and value your business. Professional, reliable and they have gained my trust. Definitely recommend getting your Honda serviced here.