Used 2024 Cadillac Escalade Premium Luxury for sale near Smithtown, NY

Had service A done and tires rotated. Hard to tell if oil was changed without a dip stick to look at and the tires I guess were rotated but hard to tell with the fact the tire pressure was the same in each wheel as before rotation.

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

Always reliable and outstanding customer service. Waiting area well stocked and comfortable. Staff friendly and informative, attentive to details and future needs. Service department used modern diagnostic equipment that can be reviewed while waiting

Excellent service and the advisor was very helpful that?s always take my car over there when is time to do the service and repairs

They contacted me immediately for an appointment for a test drive. Very polite and professional. I had to cancel due to a snowstorm but rescheduled easily and politely. Two days later I received a call that the car sold. So my experience was strictly with phone calls but Was a very positive impression.

Cole was my incredible salesman. The dealership is impeccable, and the people are even better. Everything as promised and done correctly the first time. There really is "no substitute."

Joe my service adviser is very helpful , courteous & knowledgeable. He took care of my car issues in a timely manner. The breakfast bar was delicious.

Serra Buick GMC Cadillac in Washington/ Romeo has the best service advisors in the area. Ask for Tim! Mr Makowski is always willing to help with better pricing and better techs to keep your investment in perfect running order. It's where I go! They even do a video with audio explaining what they see under the hood and under the car. Try it, you will see a state of the art service department with the very best and newest technology. Those videos let you see the things you may not be able to see and they definitely explain everything. Every dealer needs to learn about integrity like this.

I have always gotten great service and they have good customer focus. I am a repeat customer over 20 years. .

This is the second countryman we?ve bought in two years. Love them. The process is easy. My sales rep (Gary) listens. Thanks to all.

To your service department. Thank u so much for helping us when our 2024 Cadillac broke down u guys are the best. I would recommend your dealer ship to all Cadillac drivers. Thank you again.

The best i could not ask for anything more from jackson nissan thank you so much great team!!!

My service rep is the best ive ever experience, came in for A service for my C 300 coupe This is my 2nd auto from this established, i drive from Columbia HE3

Contrary to the woman that had nothing but bad things about the dealership and its previous GM, I consider this to be the very best of he best. Most people that leave dunning reviews are generally those that can't garner any favorable reviews for their own business. Her time is obviously not worth $13 hr, or her review would have been short and sweet. Great work all around by Cadillac Pasadena and William Lee! 5 Stars every time!!

I had a very good experience working with Javy. As well as a very friendly laid back atmosphere.

I would like to give a big thanks to Godfrey Reide for getting my son into the car of his dreams. He was fantastic with my son, who is only 19 by the way, and made his day. Thank you again Godfrey! See you when it's time for another car!!

I had a fantastic experience with this dealership!! Huge shoutout to Wes and Travis!! They made the entire process smooth, stress-free and went above and beyond to get my deal taken care of. They exceeded my expectations and I am beyond grateful for their time and dedication. I will definitely be using their services again in the future. I highly recommend them to anyone in the market for a vehicle. Thanks again, guys! Loving my Acura :)

Giving thanks to the staff, they assisted with identifying the issues and gave alternatives for financing payment. Do to circumstances out of their control wish repair cost was more reasonable...overall pleased with service.

Good dealership with much inventory. And the salesman was very helpful. He helped me finding exactly the car that I wanted. The salesman is named Ivalin Nikolov.